Tyler M. Higgins is seeking a position where he can effectively perform all duties and make a meaningful impact. He has a Bachelor's degree in Integrative Studies from Miami University and was on the Dean's List for 7 semesters. His experience includes working as a crew member at Penn Station Subs, where he performed various duties including customer service and food preparation. He also worked as a manager trainee and customer accounts advisor at Aaron's, Inc., where he was responsible for customer service, sales, documentation, training, and loss prevention. He has strong interpersonal and computer skills and is adaptable, detail-oriented, and highly motivated.

1. Tyler M. Higgins
505 Clayton Ct
Harrison, OH 45030
(513) 202-0806
t.m.higgins@fuse.net
Objective
To obtain a position in which I can effectively perform all duties expected of me. I greatly desire to make a meaningful imp act to my
employer and progress in any opportunities afforded me.
Education
Bachelor’s Degree, Miami University, Hamilton, OH, December 2013
Major: Bachelor of Integrative Studies with a focus in Family Studies and Applied Sociology Minor: Communication
Cumulative GPA: 3.46/4.0
Honors
Dean’s List, 7 semesters
Recognized for outstanding performance in Communication
Experience
Penn Station: East Coast Subs Harrison, OH
Crew Member
▪ Custodial Duties
▪ Food Preparation
▪ Customer Service
▪ Training
Aaron’s, Inc. Harrison, OH
Manager Trainee and Customer Accounts Advisor/Manager
▪ Acquisition and maintenance of customers
▪ Customer Service
▪ Sales and marketing
▪ Documentation of customer promises
▪ Delegation of duties
▪ Training
▪ Management of customer accounts
▪ Immediate contact with customers that have failed to renew their lease agreements
▪ Process customer payments
▪ Customer deliveries and returns
▪ Loss Prevention
Skills
Exceptional interpersonal skills
Proficiently convey information verbally and written
Excellent telephone etiquette
MS Word, PowerPoint, and Excel
Excellent in groups and teams
Efficiently resolve conflict
Effectively assess situations and act accordingly
Tolerant and flexible to the changing environment
Excellent at building trusting relationships with others
Highly adaptable and capable of working underpressure
Ability to multi-task
Effective organizational skills
Highly self-motivated
Detail-oriented
Exceptional time-management skills
Effectively utilize objectivity
Excellent critical thinking/decision making skills

2. Tyler M. Higgins
505 Clayton Ct
Harrison, OH 45030
(513) 202-0806
t.m.higgins@fuse.net
References
Joel Higgins
Special Deputy for Hamilton County Sheriff
Metropolitan Sewer District
(513) 368-9344
Alan Kube
General Manager/CAM
Aaron’s, Inc.
(513) 259-8316
Sandi Rains
CAM
Aaron’s, Inc.
(765) 309-5050
Travis Eustice
General Manager
Penn Station: East Coast Subs
(513) 367-7004
Jordan Olsen
MT
Enterprise Rent-A-Car
(513) 907-8365
Matt Taylor
Bailiff
Hamilton County Municipal Court
(513) 515-6506
James O’Connor
Assignment Clerk
Hamilton County Municipal Court
(513) 264-4583