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33%
are more likely to consult
social media before making
a purchase
Moms use social to cut through
the consumer clutter
Seriously
Social Shoppers
Moms use Twitter to make
smart choices for their families
When it comes to running a household, things have changed. Today, moms
use social platforms to conduct research and engage with brands to find
the best products, advice, and deals out there.
Are you catering to #MomsOnTwitter?
Millennial Mom @millennialmom_1
If a new product comes out, I can see what people are
saying. What are some of the great things, what retailers
are selling it, what kind of deals they are having.
#Discovery & Awareness
They look to social platforms for:
Social media influencers/bloggers
are moms’ #1 trusted resource for
researching products
81%
consider recommendations
by bloggers more authentic
than those in magazines
45%
more likely
to make
purchases
based
on Twitter
3x
more likely
to be high
spenders of
packaged food
and household
goods
3x
more likely
to be early
adopters
Moms spend considerable cash to meet these needs
Support from
family and friends
Quick answers
and good deals
from brands
Product
recommendations
from bloggers
BEING A MOM IS A BALANCING ACT
MOMS NEED TO NETWORK, TOO
SOCIAL EMPOWERS MOMS TO BE SAVVY CONSUMERS
Moms turn to Twitter more than women without children to
educate themselves on products and services
Twitter moms have more buying power than moms that aren’t on Twitter
TWITTER INFLUENCES THEIR BUYING DECISIONS
77% of household purchases
are made by moms
HEALTH AND
HAPPINESS
FINDING
THE TIME
Millennial Mom @millennialmom_2
I like that Twitter bookmarks [my mommy blogs],
it’s like a live feed of my online universe.
#Engagement & Interaction
Millennial Mom @millennialmom_3
With Twitter, it makes life simpler for me. It’s more like a
forum for the things that I want to know about. It’s faster
and more targeted to what I want.
#Consideration & Purchase
Gen X Mom @genxmom_1
I review everything that I try new, just to see if it’s
worth my while.
#Sharing & Advocacy
Social media is proving valuable to moms every step
along the customer journey
YOU CAN TAKE HER WORD FOR IT
Moms are increasingly turning to Twitter to
connect with people, companies, and ideas.
Is your brand’s social presence reaching this
empowered consumer segment?
WORK-LIFE
BALANCE
THE FUTUREHOME
67%
more likely
to research
products
using Twitter
Sources: eMarketer; "How Motherhood Transforms Millennial Women," 2015, Influence
Central; “Moms, Twitter, and Buying Power,” 2015, Millward Brown (Twitter-commissioned
survey of 7,000 women); Twitter-sponsored focus groups, Q4 2015; "Way Beyond Blogging:
U.S. Mothers' Likes and Dislikes on Social Media," 2015, eMarketer/BSM Media

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Social shoppers: how moms use Twitter

  • 1. 33% are more likely to consult social media before making a purchase Moms use social to cut through the consumer clutter Seriously Social Shoppers Moms use Twitter to make smart choices for their families When it comes to running a household, things have changed. Today, moms use social platforms to conduct research and engage with brands to find the best products, advice, and deals out there. Are you catering to #MomsOnTwitter? Millennial Mom @millennialmom_1 If a new product comes out, I can see what people are saying. What are some of the great things, what retailers are selling it, what kind of deals they are having. #Discovery & Awareness They look to social platforms for: Social media influencers/bloggers are moms’ #1 trusted resource for researching products 81% consider recommendations by bloggers more authentic than those in magazines 45% more likely to make purchases based on Twitter 3x more likely to be high spenders of packaged food and household goods 3x more likely to be early adopters Moms spend considerable cash to meet these needs Support from family and friends Quick answers and good deals from brands Product recommendations from bloggers BEING A MOM IS A BALANCING ACT MOMS NEED TO NETWORK, TOO SOCIAL EMPOWERS MOMS TO BE SAVVY CONSUMERS Moms turn to Twitter more than women without children to educate themselves on products and services Twitter moms have more buying power than moms that aren’t on Twitter TWITTER INFLUENCES THEIR BUYING DECISIONS 77% of household purchases are made by moms HEALTH AND HAPPINESS FINDING THE TIME Millennial Mom @millennialmom_2 I like that Twitter bookmarks [my mommy blogs], it’s like a live feed of my online universe. #Engagement & Interaction Millennial Mom @millennialmom_3 With Twitter, it makes life simpler for me. It’s more like a forum for the things that I want to know about. It’s faster and more targeted to what I want. #Consideration & Purchase Gen X Mom @genxmom_1 I review everything that I try new, just to see if it’s worth my while. #Sharing & Advocacy Social media is proving valuable to moms every step along the customer journey YOU CAN TAKE HER WORD FOR IT Moms are increasingly turning to Twitter to connect with people, companies, and ideas. Is your brand’s social presence reaching this empowered consumer segment? WORK-LIFE BALANCE THE FUTUREHOME 67% more likely to research products using Twitter Sources: eMarketer; "How Motherhood Transforms Millennial Women," 2015, Influence Central; “Moms, Twitter, and Buying Power,” 2015, Millward Brown (Twitter-commissioned survey of 7,000 women); Twitter-sponsored focus groups, Q4 2015; "Way Beyond Blogging: U.S. Mothers' Likes and Dislikes on Social Media," 2015, eMarketer/BSM Media