The document summarizes BP's Gulf oil spill crisis communication plan presentation. It provides details on the 2010 explosion and ongoing oil leak, BP's initial poor PR response but later establishment of cleanup sites and social media communication. It assesses that while BP did all it could given the circumstances, having a pre-existing crisis plan and taking full responsibility without diminishing the impact would have been better recommendations. The presentation concludes with asking if there are any questions.
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Schwartz and turnbull 5.2 presentation
1. PBRL 425 Assignment 5-2
Team Crisis Communication Plan Presentation
BP Gulf oil spill crisis
John Turnbull Brittany Schwartz
2. BP Gulf oil spill crisis
Current Crisis
Explosion April 20, 2010. 11 killed, 17 injured
Pressure from both Public and Government
5,000 to 10,000 barrels of oil per day leaked
Oil moves onshore 2 months later
BP takes responsibility but blames other companies
Spill aftermath….stats and efforts
3. BP Gulf oil spill crisis
PR Done to date
Quick Press Release Response
Bad PR response
Stopping the leak and cleaning up
Established clean up sites
Social Media Communication
4. BP Gulf oil spill crisis
PR Assessment
Agree that BP did all they could despite circumstances
Quick action from CEO
Webcam setup
Setup funds for insurance claims and oil workers
New engineering and PR challenge to company
5. BP Gulf oil spill crisis
Alternatives / Recommendations
Having a plan before the accident
Taking the full responsibility
Not belittling the circumstances
Opening the gateway to communication
6. BP Gulf oil spill crisis
Questions?
Images from BP.com , SeattleTimes.com and Franklin.edu