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Khulisa Management Services (Pty) Ltd



Funders (of all shapes and sizes)
 should have rules and tools to
      ensure data quality
              Jennifer Bisgard
              March 14, 2013

          Accurately Measuring Progress
Panel Questions…

• Where do funders tend to lapse in terms
  of data quality and consistency?
• What are some of the tools that funders
  can employ to ensure quality and
  consistency of reported data?
• How can small funders promote data
  quality on a limited budget?



Accurately Measuring Progress
Is this acceptable?

• NGO X delivered services to 236 people
  in the village…
• 6 buildings were built…
• 82 people were fed...
• School X improved its matric pass rate
  from 50% to 80%
• 32 teachers attended a workshop…



Accurately Measuring Progress
What do the numbers mean?

•                           but 25 people received
       delivered services to 256 …
       services 10 times, and 6 more came once
•      6 buildings built…           but 4 are unused and 2 are
       vandalised
•      82 people fed...        On over-boiled cabbage and
       Koeksusters
•                                         but only 16
       matric pass rate improved from 50% to 80%…
       passed in both years (difference 32 took exam in
       2011 and only 20 in 2012)
•      Attended a workshop…            but played games on their cell

    Accurately Measuring Progress
What data do we get?

          Name                  Pre-test   Post-test

           Jabu                   34          36

           Siza                   23          28

          Thumi                   27          25

           Lebo                   16          21

           John                   25          29

            Elly                  28          22

          Zandi                   38          33



Accurately Measuring Progress
Why invest in data quality?


 No Investment
 in Quality                             Poor Quality
                                        Data Sent




The Data are
Not Valued                            The Data are
                                      No Good

      Accurately Measuring Progress
Invest in data quality!


 Investment
 in Quality                             Quality
                                        Data Sent




The Data are
Valued                                The Data are
                                      Good

      Accurately Measuring Progress
Data Quality Audit Framework

                DATA MANAGEMENT
                                         DATA QUALITY SYSTEM
                     SYSTEM                                               AUDITABLE SYSTEM
                                         Data Quality Processes /
                  Consists of Data                                   Verification of the entire Data
                                        Procedures to achieve Data
               Management Processes /                                    Management System
                                             Quality Criteria
                    Procedures



                     Source

    Risk                                                                                                  Risk
                    Collection
  Reduction                                                                                            Verification
                                                 Validity
                    Collation                   Reliability
                                                Integrity                       Audit
                                                Precision                       Trails
                     Analysis                  Timeliness
                                              Completeness

                    Reporting

                      Usage


Accurately Measuring Progress
What can smaller funders do?

• Decide on the desired outcome
• Use data to select sites/participants
• Invest in monitoring requirements
• Require capacity building
• Demand Mastery rather than attendance
• Assess performance against standards
• Audit data quality
• Conduct evaluations

Accurately Measuring Progress
Resources

• South African Monitoring and Evaluation
  Association (SAMEA) www.samea.org.za
• African Evaluation Association            www.afrea.org

• Better Evaluation
  http://betterevaluation.org/
• My M&E http://www.mymande.org/
• Impact Reporting & Investment Standards GIIN
    IRIS http://iris.thegiin.org/
• “Indicators as Interventions”
  www.rockefellerfoundation.org/
Accurately Measuring Progress
Thank you




Accurately Measuring Progress

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Report reliably - Serious Social Investing 2013

  • 1. Khulisa Management Services (Pty) Ltd Funders (of all shapes and sizes) should have rules and tools to ensure data quality Jennifer Bisgard March 14, 2013 Accurately Measuring Progress
  • 2. Panel Questions… • Where do funders tend to lapse in terms of data quality and consistency? • What are some of the tools that funders can employ to ensure quality and consistency of reported data? • How can small funders promote data quality on a limited budget? Accurately Measuring Progress
  • 3. Is this acceptable? • NGO X delivered services to 236 people in the village… • 6 buildings were built… • 82 people were fed... • School X improved its matric pass rate from 50% to 80% • 32 teachers attended a workshop… Accurately Measuring Progress
  • 4. What do the numbers mean? • but 25 people received delivered services to 256 … services 10 times, and 6 more came once • 6 buildings built… but 4 are unused and 2 are vandalised • 82 people fed... On over-boiled cabbage and Koeksusters • but only 16 matric pass rate improved from 50% to 80%… passed in both years (difference 32 took exam in 2011 and only 20 in 2012) • Attended a workshop… but played games on their cell Accurately Measuring Progress
  • 5. What data do we get? Name Pre-test Post-test Jabu 34 36 Siza 23 28 Thumi 27 25 Lebo 16 21 John 25 29 Elly 28 22 Zandi 38 33 Accurately Measuring Progress
  • 6. Why invest in data quality? No Investment in Quality Poor Quality Data Sent The Data are Not Valued The Data are No Good Accurately Measuring Progress
  • 7. Invest in data quality! Investment in Quality Quality Data Sent The Data are Valued The Data are Good Accurately Measuring Progress
  • 8. Data Quality Audit Framework DATA MANAGEMENT DATA QUALITY SYSTEM SYSTEM AUDITABLE SYSTEM Data Quality Processes / Consists of Data Verification of the entire Data Procedures to achieve Data Management Processes / Management System Quality Criteria Procedures Source Risk Risk Collection Reduction Verification Validity Collation Reliability Integrity Audit Precision Trails Analysis Timeliness Completeness Reporting Usage Accurately Measuring Progress
  • 9. What can smaller funders do? • Decide on the desired outcome • Use data to select sites/participants • Invest in monitoring requirements • Require capacity building • Demand Mastery rather than attendance • Assess performance against standards • Audit data quality • Conduct evaluations Accurately Measuring Progress
  • 10. Resources • South African Monitoring and Evaluation Association (SAMEA) www.samea.org.za • African Evaluation Association www.afrea.org • Better Evaluation http://betterevaluation.org/ • My M&E http://www.mymande.org/ • Impact Reporting & Investment Standards GIIN IRIS http://iris.thegiin.org/ • “Indicators as Interventions” www.rockefellerfoundation.org/ Accurately Measuring Progress