The document discusses 6 important unified communications and collaboration (UC&C) concepts: 1) Everything is becoming software-based rather than relying on physical hardware. 2) WebRTC enables real-time communications directly in web browsers without plugins. 3) BYOD and mobility allows any device to be used for UC&C through approaches like SIP. 4) Interoperability is key to connecting different systems, which SIP supports. 5) Consumerization has driven demands for easy-to-use consumer-style UC&C solutions. 6) Cloud delivery of UC&C provides accessibility but also challenges around reliability, security, and business models.

1. Six most important UC&C
concepts you should be aware
Lev Yakupov
Marketing Director
lyakupov@trueconf.com
Warsaw, 20th May 2014

2. 1. Everything is Software

3. Infrastructure become Software
MCUs replaced by Virtual Machines / SVC
Scalable & Don’t Age

4. 2. WebRTC
(Web Real Time Communications)

5. Real Time Communications in Browsers?
Browser
ActiveX NPAPI Flash Java
WebRTC
Plugin / Additional layer
ActiveX. Only for windows & only for Internet Explorer.
NPAPI. Separate code for separate platforms. No IE support.
Flash. Proprietary. Slow development. Poor video & audio.
Java. Java Virtual Machine required. Exotic.

7. WebRTC. Instant On & Without Plugins

8. WebRTC Pros & Cons
• No Internet Explorer support
• No iOS support
• Describes only one-on-one communications
• Server / MCU required for multi-point conferences
• Not really suitable for service providers
• Users prefer to use native mobile apps.
• 1 500 000 000 of desktops & mobiles on Earth are ready.
• Compatible with Chrome-based browsers, Opera, Firefox.
• Coded in JavaScript. Powered by of HTML5.
• Built-in encryption & Firewall / NAT traversal.
• Great video and audio codecs: VP8 + Opus.

9. 3. BYOD & Mobility
(Bring Your Own Device)

10. Any Device is UC Enabled Endpoint
Home desktop Work laptop Wife’s laptop
Smartphone TabletWork phone

11. Stay Connected while Travelling

12. Where is video conferencing used now?
Conference room Workstation Personal device

13. Ratio Between Types of Endpoints

14. 4. Interoperability = SIP

15. Increasing Number of Contacts

16. How to Connect Different Systems?

17. 5. Consumerization

20. 6. Cloud

21. Getting infrastructure from the Cloud

22. Cloud video conferencing deployment share

23.  Fast. Convenient. No headache. Accessible.
 No guarantees. Unstable channels. Privacy Issues.
 Balancing between comfort and security.
 Perfect Cloud costs more then On Premise.
Clouds and Security

24. Challenges
• How to sell Cloud services?
• Do you need integrators for SMB?
• How a vendor should save his income without cutting off his
partners?

25.  Video conferencing should be available at all times, not just in
conference rooms.
 It should be cross-platform.
 It should be cheap and easy scalable.
 It should be user-friendly, not engineer-friendly.
 It should be able to connect guests.
 It should be able to connect with other systems.
 It should work via the Internet/satellite/3G, everything else.
 And all that should not decrease quality!
What we should count on?

26. On-premises ─ TrueConf Server
• Native protocols: proprietary TCP-based, WebRTC, RTSP + VP8 SVC
• Via Built-in Gateway: SIP + H.264 AVC, H.263, Speex, G.7xx.

27. Complete Software UC&C Platform

28. Thank you, any questions?
Lev Yakupov, TrueConf
Warsaw, 20th May 2014
lyakupov@trueconf.com
+1 (347) 878-32-63