Resistand presentation-_re17

1. INCREASING DISASTER RESILIENCE BY ESTABLISHING A SUSTAINABLE PROCESS
TO SUPPORT STANDARDISATION OF TECHNOLOGIES AND SERVICES
ResiStand: Examining End-User
Standardisation Needs for Disaster Resilience
RE17 Conference 2017
9 November 2017, Birmingham, UK
Dr. Su Anson
Trilateral Research, London, United Kingdom

2.  Call: H2020 Secure Societies 2015
 Topic / Type: DRS-6 / CSA
 Full name: Increasing disaster resilience by establishing a sustainable
process to support standardisation of technologies and services
 Duration: 24 months (May 2016 – April 2018)
 Effort: 185,5 person months
 Funding: 1,96 million €
 Coordinator: Geowise Oy, Finland
 Partners: 14
Project

3. Partners

4. Trilateral Research
 Trilateral Research is a leading London-based multidisciplinary research,
consulting and technology development company
 Our team collaborates across social sciences and technology, to bring insights
from each into supporting data driven innovation
 Small enterprise (SME) ≈30 staff members
 Running 20-25 projects at any given time
 Almost all research and technical staff have postdoctoral experience
 (≈90% have PhDs)
 Extensive publication list and excellent international profile:
http://trilateralresearch.com/full-list-of-publications/

5. Trilateral Research: Selected Crisis Projects

6.  An agreed way of doing something – it is all about reaching consensus.
 Different types of standard (e.g., terminology standard, product standard,
service standard). A standard could be about making a product, managing a
process, delivering a service or supplying materials – standards can cover a
wide range of activities undertaken by organizations and used by their
customers.
 Standards are the distilled wisdom of people with expertise in their subject
matter and who know the needs of the organizations they represent – people
such as manufacturers, sellers, buyers, customers, trade associations, users
or regulators.
 They exist at different levels – International, European, National, & Industry
What is a Standard?
Source: BSI – What is a standard?

7. Standardisation of Disaster Resilience – European Level
More information: www.cen.eu; www.cenelec.eu; www.etsi.org
www.resistand.eu - see deliverable D2.1 Overview of standardisation

8.  Very few standards developed
 Inadequate participation of stakeholders
 No clear path from research projects to standards
 Division of work between levels of standardisation
 Coordination of work between committees
 Slow progress of working groups
EU Security Standardisation Landscape – issues

9. Project Objectives

10. Stakeholder Communities
• European & International Standardisation
committees and working groups
• Provide information on existing standards
and forthcoming new work items
• Benefit from increased efficiency in standard
development as well as from definition of
standardisation needs and opportunities

11. Stakeholder Communities
• Organizations using standards in their work
(first responders, law enforcement agencies,
non-governmental organizations)
• Identify current and future standardisation
needs based on their work experience
• Contribute to increased interoperability and
compatibility between systems and services
• Receive up-to-date information on existing
and future standards

12. Stakeholder Communities
• Industry, including SMEs and the research
community (universities, RTOs)
• Provide understanding of the expectations,
drivers and restraints of the community
• Identify potential new technologies,
solutions, procedures and practices that can
be used as basis for future standardisation
• Benefit from increased efficiency in product
development and clear view on standards

13.  198 end-user contacts invited to join
 82 registered members representing 75 different
organisations and 24 countries (see D3.1 for info)
 Research with the end-user community to identify
& validate their standardisation needs &
understand drivers & constraints:
 Survey (35 responses) (see D3.2 for info)
 Desk-based research – analysis of 101 EU projects
research results (see D3.2 for info)
 Workshops (Helsinki, Brussels, Berlin, & Rome)
ResiStand’s End-User Community: Participation
• Organizations using standards in their work
(first responders, law enforcement agencies,
non-governmental organizations)
• Identify current and future standardisation
needs based on their work experience
• Contribute to increased interoperability and
compatibility between systems and services
• Receive up-to-date information on existing
and future standards

14.  Preliminary standardisation needs identified & clustered to four disaster
management phases of mitigation, preparedness, recovery & response:
 210 end-user standardisation needs identified from survey, desk research & workshops
 Survey identified 35 standardisation needs with the focus on preparedness (14) &
response (14) rather than mitigation (5) and recovery (2)
 For preparedness, end-users need standards in relation to training, response & recovery
planning, & establishing (International) cooperation
 For response, end-users need standards in relation to command, control & coordination,
warning/crisis communication, & security/law enforcement
ResiStand’s End-User Community: Preliminary Findings

15.  95 standardisation needs identified through desk based research – response
(51), preparedness (23), mitigation (19), & recovery (2)
 For preparedness standardisation needs predominantly cover response & recovery
planning, monitoring & detection, training, & asset management
 For response standardisation needs predominantly cover information management,
command, control & coordination, & warning/crisis communication
ResiStand’s End-User Community: Preliminary Findings

16.  80 standardisation needs identified from 4 workshops – response (43%),
preparedness (42%), recovery (8%) & mitigation (7%) (D3.3)
 Needs focus predominantly on common procedures (38%) and data sharing (19%)
 Benefits, drivers and restraints of participating in standardisation identified
ResiStand’s End-User Community: Preliminary Findings
Benefits Drivers Restraints
• Learning – standardisation of
best practices
• Improved interoperability
• Increased efficiency
• Common language
• Improved collaboration
• Ability to influence the
standardisation process
• Cost savings
• Legal obligations
• Early development in technical state-
of-the-art
• Preserving the quality of a product
• Involvement and interest of industry
• Increased knowledge of
developments
• Forces organisations to progress
• Standards lack user friendliness
• High standardisation costs
• Lack of mandate and funding
• Conflict between industry and end-users
• Lack of training
• Unknown benefits
• Complex standardisation procedures

17. 1. A roadmap for future standardisation activities
 critical evaluation of the potential of standards
 identification of gaps in the standardisation funnel
 prioritization of standardisation needs
 standardisation roadmap for improved disaster resilience
2. A sustainable process to improve future standardisation
 mapping of demand and supply
 assessment of standardisation
 successful application of standardisation deliverables
 will be tested during the project with a work item
 exploitation strategy and implementation plan
The Outcome

18.  Better assessment of feasibility and impact of standards
 Establishment of a standardisation roadmap at European (CEN/CENELEC) and
international (ISO/IEC) levels
 Improved coordination of activities at EU and international levels and cross-
fertilisation among different sectors
 Improved complementary contribution to disaster resilience of populations,
crisis and disaster management / civil protection and / or CBRNE systems,
tools and services
The Impact

19.  Final conference on 22 March 2018 in Berlin, Germany
 Presentation of Standardisation Roadmap
 Introduction of the ResiStand Process
Further involvement

20. Questions
We invite you to join our stakeholder communities:
http://resistand.eu/content/join-resistands-
stakeholder-communities
Contact: susan.anson@trilateralresearch.com