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INCREASING DISASTER RESILIENCE BY ESTABLISHING A SUSTAINABLE PROCESS
TO SUPPORT STANDARDISATION OF TECHNOLOGIES AND SERVICES
ResiStand: A stakeholder based approach to
standardisation for disaster resilience
EENA Conference 2017
5 April 2017, Budapest, Hungary
S. Anson
Trilateral Research, United Kingdom
 Call: H2020 Secure Societies 2015
 Topic / Type: DRS-6 / CSA
 Full name: Increasing disaster resilience by establishing a sustainable
process to support standardisation of technologies and services
 Duration: 24 months (May 2016 – April 2018)
 Effort: 185,5 person months
 Funding: 1,96 million €
 Coordinator: Geowise Oy, Finland
 Partners: 14
Project
The Partners
Trilateral Research
 Trilateral Research is a leading London-based multidisciplinary research,
consulting and technology development company
 Our team collaborates across social sciences and technology, to bring insights
from each into supporting data driven innovation
 Small enterprise (SME) ≈25 staff members
 Running 20-25 projects at any given time
 Almost all research and technical staff have postdoctoral experience
 (≈90% have PhDs)
 Extensive publication list and excellent international profile:
http://trilateralresearch.com/full-list-of-publications/
Trilateral Research: Selected Crisis Projects
 In essence, a standard is an agreed way of doing something – it is all about
reaching consensus.
 There are different types of standard (e.g., terminology standard, product
standard, service standard). A standard could be about making a product,
managing a process, delivering a service or supplying materials – standards
can cover a huge range of activities undertaken by organizations and used by
their customers.
 Standards are the distilled wisdom of people with expertise in their subject
matter and who know the needs of the organizations they represent – people
such as manufacturers, sellers, buyers, customers, trade associations, users
or regulators.
 They exist at different levels – International, European, National, & Industry
What is a Standard?
Source: BSI – What is a standard?
 Very few standards developed
 Inadequate participation of stakeholders
 No clear path from research projects to standards
 Division of work between levels of standardisation
 Coordination of work between committees
 Slow progress of working groups
EU Security Standardisation Landscape – issues
Project Objectives
Stakeholder Communities
• European & International Standardisation
committees and working groups
• Provide information on existing standards
and forthcoming new work items
• Benefit from increased efficiency in standard
development as well as from definition of
standardisation needs and opportunities
Stakeholder Communities
• Organizations using standards in their work
(first responders, law enforcement agencies,
non-governmental organizations)
• Identify current and future standardisation
needs based on their work experience
• Contribute to increased interoperability and
compatibility between systems and services
• Receive up-to-date information on existing
and future standards
Stakeholder Communities
• Industry, including SMEs and the research
community (universities, RTOs)
• Provide understanding of the expectations,
drivers and restraints of the community
• Identify potential new technologies,
solutions, procedures and practices that can
be used as basis for future standardisation
• Benefit from increased efficiency in product
development and clear view on standards
 198 end-user contacts invited to join
 82 registered members representing 75 different
organisations and 24 countries (see D3.1 for info)
 Research with the end-user community to identify
& validate their standardisation needs &
understand drivers & constraints:
 Survey (35 responses) (see D3.2 for info)
 Desk-based research – analysis of 101 EU projects
research results (see D3.2 for info)
 Workshops (Helsinki, Brussels, Berlin & Rome)
ResiStand’s End-User Community: Participation
• Organizations using standards in their work
(first responders, law enforcement agencies,
non-governmental organizations)
• Identify current and future standardisation
needs based on their work experience
• Contribute to increased interoperability and
compatibility between systems and services
• Receive up-to-date information on existing
and future standards
 Preliminary standardisation needs identified & clustered to four disaster
management phases of mitigation, preparedness, recovery & response:
 192 end-user standardisation needs identified from survey & desk research
 Survey identified 35 standardisation needs, with the focus on preparedness (14) &
response (14) rather than mitigation (5) and recovery (2)
 For preparedness, end-users need standards in relation to training, response & recovery
planning, & establishing (International) cooperation
 For response, end-users need standards in relation to command, control & coordination,
warning/crisis communication, & security/law enforcement
ResiStand’s End-User Community: Preliminary Findings
 157 standardisation needs identified through desk based research – response
(51), preparedness (23), mitigation (19), & recovery (2)
 For preparedness standardisation needs predominantly cover response & recovery
planning, monitoring & detection, training, & asset management
 For response standardisation needs predominantly cover information management,
command, control & coordination, & warning/crisis communication
 Results from the four workshops available in D3.3 (April 2017)
ResiStand’s End-User Community: Preliminary Findings
1. A roadmap for future standardisation activities
 critical evaluation of the potential of standards
 identification of gaps in the standardisation funnel
 prioritization of standardisation needs
 standardisation roadmap for improved disaster resilience
2. A sustainable process to improve future standardisation
 mapping of demand and supply
 assessment of standardisation
 successful application of standardisation deliverables
 will be tested during the project with a work item
 exploitation strategy and implementation plan
The Outcome
 Better assessment of feasibility and impact of standards
 Establishment of a standardisation roadmap at European (CEN/CENELEC) and
international (ISO/IEC) levels
 Improved coordination of activities at EU and international levels and cross-
fertilisation among different sectors
 Improved complementary contribution to disaster resilience of populations,
crisis and disaster management / civil protection and / or CBRNE systems,
tools and services
The Impact
 Workshop 11 September 2017 in Brussels, accompanied by CoU
 Validation of identified Standardisation Gaps
 Discussion on the potential of standards
 Final conference on 22 March 2018 in Berlin, Germany
 Presentation of Standardisation Roadmap
 Introduction of the ResiStand Process
Future steps & further involvement
Questions
We invite you to join our stakeholder communities:
http://resistand.eu/content/join-resistands-
stakeholder-communities
Contact: susan.anson@trilateralresearch.com

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A stakeholder based approach to standardisation for disaster resilience

  • 1. INCREASING DISASTER RESILIENCE BY ESTABLISHING A SUSTAINABLE PROCESS TO SUPPORT STANDARDISATION OF TECHNOLOGIES AND SERVICES ResiStand: A stakeholder based approach to standardisation for disaster resilience EENA Conference 2017 5 April 2017, Budapest, Hungary S. Anson Trilateral Research, United Kingdom
  • 2.  Call: H2020 Secure Societies 2015  Topic / Type: DRS-6 / CSA  Full name: Increasing disaster resilience by establishing a sustainable process to support standardisation of technologies and services  Duration: 24 months (May 2016 – April 2018)  Effort: 185,5 person months  Funding: 1,96 million €  Coordinator: Geowise Oy, Finland  Partners: 14 Project
  • 4. Trilateral Research  Trilateral Research is a leading London-based multidisciplinary research, consulting and technology development company  Our team collaborates across social sciences and technology, to bring insights from each into supporting data driven innovation  Small enterprise (SME) ≈25 staff members  Running 20-25 projects at any given time  Almost all research and technical staff have postdoctoral experience  (≈90% have PhDs)  Extensive publication list and excellent international profile: http://trilateralresearch.com/full-list-of-publications/
  • 6.  In essence, a standard is an agreed way of doing something – it is all about reaching consensus.  There are different types of standard (e.g., terminology standard, product standard, service standard). A standard could be about making a product, managing a process, delivering a service or supplying materials – standards can cover a huge range of activities undertaken by organizations and used by their customers.  Standards are the distilled wisdom of people with expertise in their subject matter and who know the needs of the organizations they represent – people such as manufacturers, sellers, buyers, customers, trade associations, users or regulators.  They exist at different levels – International, European, National, & Industry What is a Standard? Source: BSI – What is a standard?
  • 7.  Very few standards developed  Inadequate participation of stakeholders  No clear path from research projects to standards  Division of work between levels of standardisation  Coordination of work between committees  Slow progress of working groups EU Security Standardisation Landscape – issues
  • 9. Stakeholder Communities • European & International Standardisation committees and working groups • Provide information on existing standards and forthcoming new work items • Benefit from increased efficiency in standard development as well as from definition of standardisation needs and opportunities
  • 10. Stakeholder Communities • Organizations using standards in their work (first responders, law enforcement agencies, non-governmental organizations) • Identify current and future standardisation needs based on their work experience • Contribute to increased interoperability and compatibility between systems and services • Receive up-to-date information on existing and future standards
  • 11. Stakeholder Communities • Industry, including SMEs and the research community (universities, RTOs) • Provide understanding of the expectations, drivers and restraints of the community • Identify potential new technologies, solutions, procedures and practices that can be used as basis for future standardisation • Benefit from increased efficiency in product development and clear view on standards
  • 12.  198 end-user contacts invited to join  82 registered members representing 75 different organisations and 24 countries (see D3.1 for info)  Research with the end-user community to identify & validate their standardisation needs & understand drivers & constraints:  Survey (35 responses) (see D3.2 for info)  Desk-based research – analysis of 101 EU projects research results (see D3.2 for info)  Workshops (Helsinki, Brussels, Berlin & Rome) ResiStand’s End-User Community: Participation • Organizations using standards in their work (first responders, law enforcement agencies, non-governmental organizations) • Identify current and future standardisation needs based on their work experience • Contribute to increased interoperability and compatibility between systems and services • Receive up-to-date information on existing and future standards
  • 13.  Preliminary standardisation needs identified & clustered to four disaster management phases of mitigation, preparedness, recovery & response:  192 end-user standardisation needs identified from survey & desk research  Survey identified 35 standardisation needs, with the focus on preparedness (14) & response (14) rather than mitigation (5) and recovery (2)  For preparedness, end-users need standards in relation to training, response & recovery planning, & establishing (International) cooperation  For response, end-users need standards in relation to command, control & coordination, warning/crisis communication, & security/law enforcement ResiStand’s End-User Community: Preliminary Findings
  • 14.  157 standardisation needs identified through desk based research – response (51), preparedness (23), mitigation (19), & recovery (2)  For preparedness standardisation needs predominantly cover response & recovery planning, monitoring & detection, training, & asset management  For response standardisation needs predominantly cover information management, command, control & coordination, & warning/crisis communication  Results from the four workshops available in D3.3 (April 2017) ResiStand’s End-User Community: Preliminary Findings
  • 15. 1. A roadmap for future standardisation activities  critical evaluation of the potential of standards  identification of gaps in the standardisation funnel  prioritization of standardisation needs  standardisation roadmap for improved disaster resilience 2. A sustainable process to improve future standardisation  mapping of demand and supply  assessment of standardisation  successful application of standardisation deliverables  will be tested during the project with a work item  exploitation strategy and implementation plan The Outcome
  • 16.  Better assessment of feasibility and impact of standards  Establishment of a standardisation roadmap at European (CEN/CENELEC) and international (ISO/IEC) levels  Improved coordination of activities at EU and international levels and cross- fertilisation among different sectors  Improved complementary contribution to disaster resilience of populations, crisis and disaster management / civil protection and / or CBRNE systems, tools and services The Impact
  • 17.  Workshop 11 September 2017 in Brussels, accompanied by CoU  Validation of identified Standardisation Gaps  Discussion on the potential of standards  Final conference on 22 March 2018 in Berlin, Germany  Presentation of Standardisation Roadmap  Introduction of the ResiStand Process Future steps & further involvement
  • 18. Questions We invite you to join our stakeholder communities: http://resistand.eu/content/join-resistands- stakeholder-communities Contact: susan.anson@trilateralresearch.com