2. Corporate Overview
Tricor Employment Screening is a certified women-owned business
headquartered in Cleveland, OH. with national and international
coverage
TriCor has been providing background screening and drug testing
services for more than 20 years
TriCor is a member of the Professional Background Screening
Association (PBSA)
TriCor is a member of DATIA (Drug & Alcohol Testing Industry
Association)
TriCor is also a member of the Society for Human Resource
Management (SHRM)
3. Why clients chooseTriCor
We’re the experts! We conduct thousands of background checks and drug
tests each month.
Compliance with the ever-changing laws is one of our top priorities, we
continually educate our clients on the latest laws and best practices
In addition to pre-employment screening, we also screen volunteers, tenants,
contingent workforce, students and current employees.
Our turnaround time is FAST!
Our customer service support team is knowledgeable. Your specifically
assigned team associate is readily available when YOU need them.
Easy ordering platform. To place an order, just enter the applicant’s email
address through TriCor’s innovative Applicant Portal ordering system.
TriCor can integrate with your Applicant Tracking System (ATS).
We offer electronic chain of custody forms for drug testing.
We provide the most accurate information!
5. Most Common Services
Social Security Number Trace/ID Search Plus Report
County Criminal Court Record Search
Multi-State Criminal Search
Federal Criminal Record Search
Nationwide Sex Offender Search
Education Verification
Employment Verification
Reference Verification
Motor Vehicle Record Search
6. Additional Services
Medical Sanctions Searches
Child Abuse Clearance Searches
OFAC/Terrorist Listing Search
Professional License Verification
E-Verify System/Electronic Form I-9
Employment Credit Report
Medical/Physical Screenings
Alcohol Testing
Drug Testing
7. County Criminal Record Check
Conducted in-person directly at courthouse by
TriCor’s extensive court researcher network of
more than 2,000 criminal record professionals
All searches go back at least 7 years, many
further
No database information is ever used, only real-
time court searches
All criminal records are re-verified with the court
8. County Criminal Record Check
All records include the following information – free of charge
Case Number
Charge
Date of Arrest
Disposition
Case Identifiers
Name
Date of Birth
Social Security Number
9. County Criminal Record Check
Criminal Researcher Integrity Program – TriCor ‘tests’ our
researchers to ensure accuracy
This service is recommended for all applicants, regardless
of position
Turnaround time is 2 days (average)
87% of reports (including criminal ‘hits’) are completed
within 48 hours
10. Social Security NumberTrace/ID Search Plus
Report
Verifies candidate’s social security number via a credit database
Provides alias/maiden names along with current and prior
addresses where a candidate has lived in the past 7 years
Important tool in determining relevant jurisdictions to search
for criminal records
Checking criminal records based upon addresses on the social
security number trace almost doubles the ‘criminal hit rate’
Instant turnaround time
11. Multi-stateCriminal/Sex Offender Search
Contains over 700 million databased criminal records from
all 50 states
Records include Federal level criminal records,
Department of Corrections records, Nationwide Sex
Offender Search
Provides a “national” scope search at a reasonable price
Effective “locator” tool designed to identify undisclosed
jurisdictions in which a candidate potentially has a
criminal record
12. Nationwide Sex Offender Search
Shows those who have been convicted and labeled as a
registered sex offender
Obtained on a nationwide basis
Recommended service to run on all candidates
Same day turnaround time
13. Employment/ReferenceVerifications
TriCor’s skilled investigators contact former places of
employment and/or references of your candidates
We offer two tiers:
Level ONE: includes dates of employment, position held, eligibility
for rehire, and reason for leaving
Level TWO: includes all aspects of Level ONE, plus in-depth
interview with former supervisor regarding:
Job performance
Attendance
Ability to get along with others
Etc…..
Turnaround time is typically 2-3 days
14. EducationVerifications
Tricor’s verifications team contacts the primary source –
the applicant’s school
Verified information includes:
Degree obtained
Date of graduation
Dates of attendance (if provided)
Education credentials are the most commonly falsified
part of an employment application
Turnaround time is typically 1-4 days
15. Professional LicenseVerification
TriCor’s skilled verification team contacts the appropriate licensing authority
to verify an applicant’s credentials
Information typically obtained:
Type of license
Date of licensure
Date of expiration
Current license status
History of violations
TriCor also offers license tracking post-hire to ensure staff licensure and
credentials are up-to-date and compliant with local, state and federal laws
Turnaround time is 1-2 days
16. Driving Records
Accessed directly from the state’s bureau of motor vehicles
Information provided:
Status of Driver’s License
Traffic violations
Suspensions of driving privileges
Driving under the influence of alcohol or drugs
Reckless operation charges
A necessity when an applicant will be driving a vehicle as part of their job
duty
Turnaround time is instant
17. Federal Criminal Record Search
Conducted in-person at the Federal District courthouse by TriCor’s extensive
searcher network
Differs from crimes found at the County level
Shows violations of U.S. Government laws, typically white-collar crimes,
which are investigated by FBI, Bureau Alcohol/Tobacco/Firearms, etc….
All case information provided free-of-charge, no court fees
Turnaround time 24-48 hours
18. Employment Credit Report
Obtained directly from credit bureau
Shows payment pattern on lines of credit
Shows civil cases, accounts placed for collection and bankruptcy filings
Especially relevant if applicant will be responsible for cash or valuable
company assets
Instant turnaround time
19. Medical Sanctions Search
Department of Health & Human Services Office of Inspector General (OIG) List
of Excluded Individuals/Entities
U.S. General Services Administration (GSA) Excluded Parties List System
(EPLS)
Additional Child Abuse Clearance Searches are available and vary by State
20. OFACTerrorist Listing Search
Search is conducted through the U.S. Department of the Treasury, Office of
Foreign Assets Control, Specially Designated Nationals and Blocked Persons
Listing and more than 100 other lists
Shows individuals identified as posing a threat to the security of the United
States
21. E-Verify System
Conducted through the U.S. Citizenship & Immigration Service and Social
Security Administration
Verifies whether newly hired workers are eligible to work in the United States
Turnaround time is within 24 hours of request
22. Electronic Form I-9
The system offers an error-detecting electronic I-9 Form, which virtually
eliminates human error
Completely web-based, requiring no employer upgrade
Employers can create a centralized I-9 management process to ensure I-9
compliance company-wide
Seamless one-click E-Verify submission from the electronic Form I-9
Full Compliance with 8 CFR part 274a; Electronic signature and storage of the
Form I-9
23. Drug / Alcohol / Medical Screening
TriCor is partnered with all of the major drug/alcohol/medical testing leaders
(Quest Diagnostics, LabCorp, eScreen, Concentra, etc…) which allows clients
to have access to over 12,000 testing/collection sites nationwide
“Paperless” solution for most tests. Chain of custody forms are electronic,
eliminating the need for paper COC forms.
Tests run by SAMHSA certified laboratory (Substance Abuse and Mental Health
Services Administration)
All phases of the testing process implemented and managed
24. Drug / Alcohol / Medical Screening
Results reviewed by certified Medical Review Officer
All types of tests are available including physical exams, urine, hair, breath,
blood, saliva and a variety of instant tests
Pre-employment, post-accident, onsite, random, DOT, non-DOT, reasonable
suspicion
Single invoice for background checks and drug/alcohol/medical screening
Turnaround time 24 to 48 hours
25. Adverse Action Notification
TriCor can send the adverse action notifications as required by the Fair Credit
Reporting Act
First mailing includes pre-adverse notification, copy of background report,
Summary of Rights
Second mailing includes final adverse action notification
Five days between mailings
26. Ordering Methods
Requests for background checks can be faxed, scanned/uploaded or
transmitted electronically via TriCor’s website
Our innovative Applicant Portal allows applicants to request their own
background check via secure website
TriCor can integrate with your Applicant Tracking System (ATS) for one-click
ordering
Once the report is complete, an email notification is sent to the user
27. Customer Service
TriCor will assign a dedicated customer service representative and back-up to
your account ensuring the smooth and efficient operation of your entire
employment screening program
Specific point-of-contact for questions/customer service issues
Dedicated customer service rep.’s know the specific requirements and
intricacies of each account
All calls/emails that are not handled immediately are returned within one
hour
Expert customer service is our focus – our knowledgeable staff are here to
help you
28. OnlineTracking System
Allows authorized users to quickly and easily search for reports via any
number of parameters 24 hours/day 7 days/week
No need to call customer service to check on status of reports
No special hardware/software needed
Data can be easily manipulated/put into Excel spreadsheets and printed from
this interface
29. Technology / Security
All processes are fully-automated in TriCor’s state-of-the-art internal
production system
TriCor is able to integrate with most applicant tracking systems/e-recruiting
solutions allowing a seamless transfer of data saving both time and money
All TriCor systems and processes use the most advanced data security
technology available and exceed Federal Government specifications
31. Management Reporting
Total names checked broken down by location for any time period
Reports detailing turnaround time of checks
Reports detailing “Hit Rate” or rate of negative information found
All reports available free-of-charge
Customize report data based on your needs
32. Summary
Accurate, up-to-date information
Industry-leading turnaround time
Innovative technology
Multiple methods of ordering
Online Tracking System
Advanced data and system security
Cost-effective pricing
National/International coverage
FCRA/State compliant
EXCEPTIONAL CUSTOMER SERVICE
