A short slide presentation of 16 of the dumbest moves by the travel industry in 2009

1. Willy Volk - Dumbest moment in travel during the past year was… "Hands down, the dumbest moment in travel in 2009 was when the pair of Northwest pilots overshot MSP by 150 miles" - Willy Volk See Willy Volk’s Profile; Follow him on Twitter @WillyVolk NWA Flight 188 Pilots (Timothy B. Cheney & Richard I. Cole) On Oct 21, 2009, the flight overshot Minneapolis St. Paul Int’l Airport by 150 miles because the pilots were distracted.

2. Chris Christensen - Dumbest moment in travel during the past year was… Dumbest moment in travel during the past year “United breaking guitars" – Chris Christensen See Chris Christensen’s Profile; Follow him on Twitter @Chris2x United Breaks GuitarsUnited Airlines breaks Dave Carroll's guitar, refuses to make good. Carroll protests with a music video on Youtube, which todate has been viewed by 7.31 million people, and turned a small story into an international PR fiasco for United.

3. Jeanne Dee - Dumbest moment in travel during the past year was… “Dumbest? (And most outrageous) I'd say it has to be the TSA "raid" on two gentlemen travel bloggers who have young children!" – Jeanne Dee (Soultravelers3) See Jeanne Dee’s Profile; Follow her on Twitter @soultravelers3 TSA Blogger Subpoenas Travel bloggers Christ Elliott & Steven Frischling were threatened by the TSA and served with subpoenas for publishing a leaked TSA directive.

4. Mara Gorman - Dumbest moment in travel during the past year was… "I'm no fan of screaming children - my own or anyone else's. But given the wide range of human behavior to be seen on airplanes, much of it beyond the pale, I find it ridiculous that this mother and child were singled out so dramatically.”- Mara Gorman See Mara Gorman’s Profile; Follow her on Twitter @motherofalltrip Pamela Root’s Eviction The 38 yr. old San Jose resident was kicked off Southwest Flight 637 in Amarillo, TX because her 2-yr old son was yelling before takeoff. Southwest later apologized.

5. Mark H. - Dumbest moment in travel during the past year was… "My personal pet-hate is this new lexicon of staycation and petcation and other equally horrible marketing words. Can't we just go back to traveling?" – Mark H. See Mark’s Profile; Follow him on Twitter @TravelWonders Lexicon of Staycation The recession forced many people to limit their travel to attractions in their own backyards. Destinations have started advertising staycations for local residents with special deals and discounts.

6. Gary Arndt - Dumbest moment in travel during the past year was… "I'd have to go with the trend of airlines charging for checking bags. Passengers feel nickel and dimed and Southwest, who has openly advertised that bags fly for free, has picked up about $800m in business because of their policy" – Gary Arndt See Gary Arndt’s Profile; Follow him on Twitter @EverywhereTrip Checked Baggage Fees 2009 was the year when airlines tacked on all sorts of ancillary fees to make up for their losses, but the checked baggage fees look like the last straw. Southwest has won over a lot of business from the other airlines by keeping it free.

7. Scott Carmichael - Dumbest moment in travel during the past year was… "Fees - or better said - the perception and bad marketing around fees. I understand that airlines feel they need to introduce these new charges, but the way they were imposed on passengers created a really bad environment for travelers." – Scott Carmichael See Scott’s Profile; Follow him on Twitter @itsmescotty Airline Fees 2009 was the year when airlines tacked on all sorts of ancillary fees to make up for their losses, but the checked baggage fees look like the last straw. Southwest has won over a lot of business from the other airlines by keeping it free.

8. Kim Orlando - Dumbest moment in travel during the past year was… "Cathay Pacific randomly increasing fares for lapbabies by 15%. Crying fee? Fuel tax? I know, baggage surcharge.” – Kim Orlando See Kim’s Profile; Follow her on Twitter @kimorlando Checked Baggage Fees 2009 was the year when airlines tacked on all sorts of ancillary fees to make up for their losses, but the checked baggage fees look like the last straw. Southwest has won over a lot of business from the other airlines by keeping it free.

9. Jessica Spiegel - Dumbest moment in travel during the past year was… “From what I hear the cruise itself was fine and the Twitter folks who were on it had fun. But anyone who was on Twitter in the weeks leading up to the cruise was more likely to be inundated not by people gearing up for the cruise but by one person using the #followmeatsea hashtag to talk about how environmentally unfriendly cruising is.”– Jessica Spiegel See Jessica Spiegel’s Profile; Follow her on Twitter @italylogue #FollowMeAtSea Princess Cruises invited some travel bloggers to a Caribbean cruise aboard the Crown Princess, and asked them to talk about it on twitter under the hashtag #followmeatsea. The hashtag got hijacked by a blogger cribbing about the environmental impact of cruises, and the controversy went viral.

10. Nancy D. Brown - Dumbest moment in travel during the past year was… “As for a dumb moment in travel, I think the hijacking of the #FollowMeAtSea hashtag from one particular blogger didn't further her environmental message.” – Nancy D. Brown See Nancy Brown’s Profile; Follow her on Twitter @Nancydbrown #FollowMeAtSea Princess Cruises invited some travel bloggers to a Caribbean cruise aboard the Crown Princess, and asked them to talk about it on twitter under the hashtag #followmeatsea. The hashtag got hijacked by a blogger cribbing about the environmental impact of cruises, and the controversy went viral.