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ITIL® Training Proposal from
Trainings24x7
Company Introduction
 Trainings24x7 is accredited ITIL® training organization
and has trained 100s of IT professionals to pass their
ITIL foundation exam in the first attempt.
 Trainings24x7 was formed to promote education with
the help of cutting edge technologies among students
and professionals by the medium of advanced
training, workshops, and seminars. Trainings24x7 has
formed a strong steam of competent trainers and
adopted a unique practical oriented training
methodology which makes Trainings24x7 a well
renowned place to learn.
http://trainings24x7.com
301, F-16, Preet Vihar, New Delhi -92
Ph: 011 4280-1314
Why Trainings24x7?
•
•
•
•

Accredited ITIL® training organization
Quality training at affordable price
Guaranteed lowest price in the industry
Trainers from top MNCs with years of
experience
• Good training infrastructure

http://trainings24x7.com
301, F-16, Preet Vihar, New Delhi -92
Ph: 011 4280-1314
What is ITIL
• ITIL® is a non-proprietary approach for managing IT
services, developed in the 1980s by the Office of
Government Commerce (OGC) in the United
Kingdom. ITIL® stands for Information Technology
Infrastructure Library. ITIL® is the most widely
adopted framework for IT Service Management in
the world. ITIL® Foundation certification will help
professionals to know more about IT Service
Management.
http://trainings24x7.com
301, F-16, Preet Vihar, New Delhi -92
Ph: 011 4280-1314
ITIL® 2011 Foundation Syllabus
• Service Strategy- Business relationship management is now covered as a
process, separate descriptions of business strategy and IT strategy
• Service Design- Design Coordination has been added to clarify the flow of
activity in the Service Design Lifecycle stage, Service Catalogue language
has been revised
• Service Transition- evaluation process has been renamed 'change
evaluation'; Configuration management system (CMS) and service
knowledge management system (SKMS) have been clarified, one more
process added which is for "Transition, Planning and Support"
• Service Operation- Incident Matching", "Request Fulfillment" process flow
and "Problem Investigation and Analysis" concept has been added
• Continual Service Improvement- CSI model has been re-named the CSI
approach, the seven-step improvement process – and its relationship with
the Deming 'Plan-Do-Check-Act' and knowledge management – has been
clarified
Why ITIL Training
• As ITIL® is the most widely adopted
framework for IT Service Management in the
world therefore ITIL® certified professionals
will help companies to be more organized and
efficient thus saving overall cost in managing
services.

http://trainings24x7.com
301, F-16, Preet Vihar, New Delhi -92
Ph: 011 4280-1314
ITIL Training by Trainings24x7
• We conduct two days ITIL®-F training in v good
ambiance.
• Our trainers are highly experienced and qualified
and most of them are from the top MNCs.
• While training we provide study
material, multiple mock test, lots of tips and
techniques to pass the exam.
• ITIL® Exam will be conducted at the end of the
second day at the training venue.
http://trainings24x7.com
301, F-16, Preet Vihar, New Delhi -92
Ph: 011 4280-1314
2-day Course Structure:

http://trainings24x7.com
301, F-16, Preet Vihar, New Delhi -92
Ph: 011 4280-1314
2-day Course Structure:

http://trainings24x7.com
301, F-16, Preet Vihar, New Delhi -92
Ph: 011 4280-1314
Quotation
A CEO was asked, "What happens if you train
your people and they leave and go
somewhere else?"
His reply was, "What happens if you don't train
them and they stay?"

http://trainings24x7.com
301, F-16, Preet Vihar, New Delhi -92
Ph: 011 4280-1314
Ph: (011) 4280-1314
Email: contact@trainings24x7.com
Address: F-16, Preet Vihar, New Delhi – 92
(Opposite Preet Vihar Metro station)

ITIL® | PMP® | CAPM®

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ITIL 2011 Foundation Training by Trainings24x7

  • 1. ITIL® Training Proposal from Trainings24x7
  • 2. Company Introduction  Trainings24x7 is accredited ITIL® training organization and has trained 100s of IT professionals to pass their ITIL foundation exam in the first attempt.  Trainings24x7 was formed to promote education with the help of cutting edge technologies among students and professionals by the medium of advanced training, workshops, and seminars. Trainings24x7 has formed a strong steam of competent trainers and adopted a unique practical oriented training methodology which makes Trainings24x7 a well renowned place to learn. http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  • 3. Why Trainings24x7? • • • • Accredited ITIL® training organization Quality training at affordable price Guaranteed lowest price in the industry Trainers from top MNCs with years of experience • Good training infrastructure http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  • 4. What is ITIL • ITIL® is a non-proprietary approach for managing IT services, developed in the 1980s by the Office of Government Commerce (OGC) in the United Kingdom. ITIL® stands for Information Technology Infrastructure Library. ITIL® is the most widely adopted framework for IT Service Management in the world. ITIL® Foundation certification will help professionals to know more about IT Service Management. http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  • 5. ITIL® 2011 Foundation Syllabus • Service Strategy- Business relationship management is now covered as a process, separate descriptions of business strategy and IT strategy • Service Design- Design Coordination has been added to clarify the flow of activity in the Service Design Lifecycle stage, Service Catalogue language has been revised • Service Transition- evaluation process has been renamed 'change evaluation'; Configuration management system (CMS) and service knowledge management system (SKMS) have been clarified, one more process added which is for "Transition, Planning and Support" • Service Operation- Incident Matching", "Request Fulfillment" process flow and "Problem Investigation and Analysis" concept has been added • Continual Service Improvement- CSI model has been re-named the CSI approach, the seven-step improvement process – and its relationship with the Deming 'Plan-Do-Check-Act' and knowledge management – has been clarified
  • 6. Why ITIL Training • As ITIL® is the most widely adopted framework for IT Service Management in the world therefore ITIL® certified professionals will help companies to be more organized and efficient thus saving overall cost in managing services. http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  • 7. ITIL Training by Trainings24x7 • We conduct two days ITIL®-F training in v good ambiance. • Our trainers are highly experienced and qualified and most of them are from the top MNCs. • While training we provide study material, multiple mock test, lots of tips and techniques to pass the exam. • ITIL® Exam will be conducted at the end of the second day at the training venue. http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  • 8. 2-day Course Structure: http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  • 9. 2-day Course Structure: http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  • 10. Quotation A CEO was asked, "What happens if you train your people and they leave and go somewhere else?" His reply was, "What happens if you don't train them and they stay?" http://trainings24x7.com 301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314
  • 11. Ph: (011) 4280-1314 Email: contact@trainings24x7.com Address: F-16, Preet Vihar, New Delhi – 92 (Opposite Preet Vihar Metro station) ITIL® | PMP® | CAPM®