Information session on the MN Health Information Technology training program at Normandale.

1. MN Health IT Program
Normandale Community College
Tracy Mastel – Program Coordinator
Patti Hanson – Instructor
Trish Gonzales - Instructor

2. Normandale Community College
WHO ARE WE?
3rd largest out of 32 state colleges and universities
Member college of the Midwest HIT CC Consortium
VISION STATEMENT:
“Normandale Community College will be a recognized
leader in academic excellence, student support and
Community and Workforce Development”.
CLIENTELE:
15,000 credit/degree seeking
7,000 non-credit workforce training

3. • Why? – Why Health IT?
• What? – MNHIT Program
• Who? – MNHIT Students
• Where? – Job Market
• How? – Process for admission
• When? – Timelines/Dates
Overview

4. • ARRA & HITECH
• American Recovery & Reinvestment Act
• Health Information Technology for Economic & Clinical
Health
• ONC – Office of the National Coordinator for Health IT
• CMS
• Centers for Medicare & Medicaid Services
• PP “ACA”
• Patient Protection & Affordable Care Act
Why?
Policy Reform & Mandates

5. Why Workforce Training?
• EHR utilization for all Americans by 2014
• Beyond the EHR
• Create a skilled workforce to
– support the adoption of EHRs
– exchange of health information
– redesign of workflows
– improve patient care

6. MnHIT Training Program
• 6-months intensive workforce training program
• Non-degree certificate program (CEUs/contact
hours)
• Online learning environments and simulation
labs
• 20-30 hours per week learning/training
• 2 Work Roles (roles defined later)
• CareerHITracTM Program

7. MnHIT Training Program
• Developed based upon industry needs and
with an industry advisory committee
• Includes “wrap services” to ensure success
(Workplace Success Skills, CareerHITracTM,
Practicums)
• Ongoing partnership with, private and public
health care community, staffing firms,
vendors, REC’s, academic institutions…

8. National Curriculum Developed by:
• Oregon Health & Science University
(National Training & Dissemination Center)
• University of Alabama at Birmingham
• Johns Hopkins University
• Columbia University
• Duke University
MnHIT Training Program

9. CORE
TRAINING
AREA
Virtual Group Work
Time Management
Decision-Making
Problem-Solving
Healthcare in the U.S.
Culture of Healthcare
Medical Terminology
Introduction to
Online Learning
(D2L)
1
2
3
4
5
1
2
3
Critical Thinking
4
5
Introduction to
Computer Science
Health Management
Information Systems
Healthcare
Technology
Specialist
• Healthcare Workflow, Process Analysis
& Redesign
• Project Management
• Planning, Management & Leadership
for Health IT
• Quality Improvement
• Usability & Human Factors
• Working in Teams
• Working with Health IT Systems (Lab)
• Configuring EHRs (Lab)
• Healthcare Workflow, Process Analysis & Redesign
• Installation & Maintenance of Health IT Systems (Lab)
• Network & Health Information Exchange
• Usability & Human Factors
• Vendor Specific Systems
• Working with Health IT Systems (Lab)
MN Health IT Professional
FUNDAMENTALS
OF HEALTH IT
Clinical
Systems
Specialist

10. Exams and Testing

11. CareerHITrac™
• Uniquely designed for the MnHIT scholars to
support them as they move from “Training”
to “Career Advancement”.
• No extra fee

12. CareerHITrac™
• Workplace skills training
• Career guidance, resources, tools and training
• Informational interviews with industry partners,
resume review
• Employment/job analysis, job postings
• Referral connections with prospective employers
• Practicum experiences with health care
providers, vendors, consultants, etc. (as
available)

13. CareerHITrac™

14. MnHIT Commencement*
& Employer Connection

16. Real Talk Webinars
• HOT TOPICS in Health IT
– Patient Lifecycle
– Health IT in the Continuum of Care
– Meaningful Use
– ICD-10
– IT Portfolio of a Care Delivery Organization
– Health IT in Patient Centered Medical Homes
– Health Information Exchange

17. Student and Alumni Newsletters

18. Program Recognition
Exemplary Program Award
• Award by the Minnesota Council for
Continuing Education and Customized
Training “MnCCECT”

19. Students

20. Students
D2L-Desire2Learn

21. MnHIT Student Demographics
AVERAGE AGE
Year 1: 50
Year 2: 47
Year 3: 45

22. MnHIT Student Demographics
EDUCATION
Year 1:
• Masters = 38
• Bachelors = 88
Year 2:
• Masters = 19
• Bachelors = 80
Year 3:
• Masters = 15
• Bachelors = 97

23. Employment
Before MNHIT Program After MNHIT Program
52%
85%
48%
15%
Employed Unemployed

24. TITLES
Accounts Receivables
Adjunct Faculty
Analyst/Database
Application Developer Sr.
Assistant Administrator of Information Systems
Assistant Clinical Applications Coordinator
Associate Contract Specialist, Information Systems
Billing/ Reporting
Biotechnician/Group Leader
Business Analyst
Business Development/Community Relations
Business Systems Analyst
Clinic Administrator
Clinic Outreach Specialist--Patient Access
Clinic RN
Clinical Analyst II
Clinical Design Program Manager
Clinical Nurse Intake
Clinical Systems Support Analyst
Dental Hygienist
Dentist
Development Assistant
Director HIE Market Development
Director of Sales Engineering
Director, Health Economics
Doctor of Chiropractic
EHR Specialist
EHR Specialist
EHR Trainer
EHR/QI Support
EMR Support/Implementation
ER Technician
Field Representative
Field Services Engineer
Geriatric Social Work / Care
Health Information Analyst
HIM Technician
HIM Indexer
Health Information Manager
Health Unit Coordinator
Healthcare Research Analyst
Helpdesk Coordinator
HIM Manager
Home Health Aide and Personal Assistant
HRIS Business Analyst
Human Resources Consultant
Image and QA Support Coordinator
Independent Epic Consultant
Independent Business Owner
Information Technology Specialist
Instructional Designer
Inventory/Purchasing
IS Application Support Specialist
IS Specialist
IT Consultant
IT Director
IT Field Support (Help Desk)
IT Manager
Lab Manager
Labor Relations Board Coordinator
Laboratory Manager
Lead Installer
Manager Consultant
Manager Health Care
Manager-Pharmacy Tech
Manager-Respiratory Care Services
Meaningful Use Implementation Trainer
Meaningful Use Specialist
Medical Assistant
Medical Records Clerk
Medical Records Coordinator
Medical Secretary
Medical Technologist
Mental Health Counselor
Network Engineer
Nurse Informaticist
Office Medical Assistant
Patient Care Advocate
Patient Information Supervisor
PC Installer
PC Technician
PCA Intake Coordinator
Pharmacy Services Analyst
Physical Therapist
Principal IT Developer
Principal Systems Administrator
Principal Systems Engineer
Product Builder
Program Coordinator
Project Manager
Public Health Nurse
Public Service Assistant
Quality Control
Quality Assurance Specialist
Radiation Therapist
Registered Dental Hygienist
Registered Dietitian/Health Coach
Registered Nurse
Rehabilitation Consultant
Replenishment Associate
Research RN
Residential Coordinator
Residential Counselor
Respiratory Therapist
Revenue Cycle Management
Senior Business Analyst
Senior Clinical Director
Senior Content Support Analysis
Senior Database Administrator
Senior Programmer Analyst
Senior QA Specialist
Senior Technical Analyst
Senior IT Specialist
Service Desk Lead
Service Technician
Small Practice Specialist
Software Support Analyst
Software Tester
Solution Engineer
Specialist Policies and Procedures
Subject Matter Expert
Support Services Supervisor
System Analyst
Systems Administrator
Systems Engineer
Systems Integration Analyst
Technical Analyst
Technical Manager
Technical Project Manager
Technical Publications
Technical Specialist
Technical Support Specialist
Training/Implementation Manager
Web Design and Content Writing

25. 7 Medical Systems
Adecco Staffing
Allianz Life
Allina Health
Becker Schools
Benedictine Health System
Blue Cross Blue Shield
BlueCross BlueShield of MN
Boynton Health Service
Children's Hospital
Contemporary Services Corporation
CUHCC University of MN
Dakota County Government
Dermatology Consultants, PA
Douglas County Hospital
Epic charter Schools
Evan Newton & Associates
Experis
Fairview
Frontier Communications
Goodwiil-Easter Seals
Greenway Medical Systems
HealthBPM
HealthPartners
Hennepin County
Hutchinson Medical Center
ICF International
Independent Contractor
ITR Group, Inc.
Keystone Computer Solutions
LakeWood Health Center
Life Link III
Marketsource
Mayo Clinic Health System
McKesson - Medical/Surgical
Meritain Health
Metro Dentalcare Eden Prairie
Mighty Oak Technology Inc.
Mille Lacs Band of Ojibwe
Minnesota Sex Offender Program
MN Department of Veterans Affairs
MN DHS
Neighborhood Involvement Program
North Memorial Health Care
Olmsted Medical Center
Open Minds
OptumInsight
Orono Community Education
Orthopaedic Associates of Duluth
Owatonna Hospital
Pace Analytic
Park Dental
Pathway Health Services
Plato Learning
Prime Therapeutics
Pulse Systems
Regions Hospital
SafeNet Consulting
Sawtooth Mountain Clinic, Inc.
Siemens
Slingshot Healthcare Informatics
Sogeti
Sorna
State of Minnesota
Suburban Imaging
TEK SYSTEMS
Teletech
UCare
United Healthcare
UnitedHealth Group
University of Minnesota
Visionary Integration Professionals
Volunteers of America
EMPLOYERS

26. Workforce “Hot Commodities”
• Thinkers
• Connect the Dots People
• Translators
• Thirsty for knowledge/learning
• Problem solvers

27. Industry Challenges
Confusion
and lack of
resources

28. Workforce “Hot Commodities”
• Flexible
• Bridge jobs
• Mobile and willing to travel
• Jobs “Outside the Bedpan”
• Technical Savvy
• Great Soft Skills

29. Workforce “Hot Commodities”
• Specialists
• Work flow Analysts
• Clinical Analyst
• Data Strategists
• Business Intelligence
• Meaningful Use
• ICD10
• Privacy & Security
• Project Management
• Revenue Cycle
• Ahead of the curve
HL7 Guru

30. • Secondary Market
– Vendors
– Staffing Agencies
– Consultancy Firms
– Smaller Organizations
• Internal Transition/Laddering
• Organization Hopscotch (thievery)
Employment

31. Admission to Program
• Recommended associate’s degree or 4 years
transferrable experience to be successful in
program

32. Schedule
• Applications Open NOW www.mnhealthit.com
• Notification within approximately 2 weeks
• 3 Cohorts – 24 weeks of instruction:
 September 23, 2013 – March 21, 2014*
 November 18, 2013 – May 16, 2014*
 January 13, 2014 – June 27, 2014
*break 12/22/13 – 1/4/14
• Fee: $2,000*
*Additional $50 technology fee applies to HTS track.
Apply Now! www.MNHealthIT.com

33. Additional Dates
• All student gathering – start of cohort
• Success Day – near the end of program
• Employer Connection – end of program

34. THANK
YOU!
www.MNHealthIT.com
ncal@normandale.edu
952-358-8035