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SARAH RASMUSSEN
Why personality matters to team effectiveness
Introducing the Hogan team report
Hogan team report in action
Practicalities of the Hogan team report
Questions
AGENDA
WHAT IS A TEAM?
WHY FOCUS ON TEAMS?
Evidence suggests
teams are effective
about 50% of the time.
Surveys of the Fortune
1000 firms found that
in 1987 28% of
employees were in
firms that used teams
compared to 50-70%
today.
54% of individuals
spend at least 30% of
their day in a team
setting.
Social cohesion alone
doesn’t produce
success.
Success of a team is based on our psychological roles not on our functional roles
Individuals’ personalities and values play a significant role in determining team
performance. In particular, they affect:
What role you have within the team
How you interact with the rest of the team
Whether your values align with the team’s
WHY PERSONALITY AND VALUES MATTER
Research on Teams:
133 factory teams – the most cohesive teams were high in interpersonal sensitivity,
curiosity and emotional stability
Meta-study - team members’ personalities influence cooperation, shared cognition,
information sharing and overall team performance
Astronauts – Different natural sub-teams among crew members formed based on similar
values
WHY PERSONALITY AND VALUES MATTER
ASSESSING TEAMS USING THE HOGAN MODEL
HOGAN TEAM MODEL
Deep dive into how personality impact on team dynamics
Fosters awareness of strengths and weaknesses
Encourages behavioural change at the individual and team level
Diagnoses areas of productive conflict and unproductive friction
Improve collaboration and communication in the team
Creates a common language
HOGAN TOOLS WITHIN THE TEAM REPORT
HOGAN
PERSONALITY
INVENTORY (HPI)
The Bright Side
Assesses normal
personality as
it relates to success in a
job or career
HOGAN
DEVELOPMENT
SURVEY (HDS)
The Dark Side
Assesses 11 patterns of
behaviors that can lead to
career derailment
MOTIVES, VALUES,
PREFERENCES
INVENTORY (MVPI)
The Inside
Assesses core values
related to organisation and
career fit and to the
culture created by the
leader
What mix of styles and approaches would help this team be successful?
Who will work best together?
What motives and values do we have in common?
What shared challenges might the team face?
The Team Report addresses these questions
EFFECTIVE TEAM PERFORMANCE ENHANCED
BY KNOWING:
TEAM ROLES OVERVIEW (HPI)
Most teams require at least five informal roles to be filled in order to reach
optimum performance
These roles include:
o Results
o Pragmatism
o Innovation
o Process
o Relationships
TEAM ROLES
2
Pragmatism - People who provide practical, hard-headed evaluations of ideas and proposals.
They advocate pragmatic solutions and their views are not influenced by the need to maintain
harmony. They are direct and grounded in reality.
3
Innovation - People who recognise when conditions have changed and when the team needs to
adapt. They spot emerging trends and patterns quickly, enjoy solving problems and generate
creative solutions.
5
Relationships - People who are concerned about morale and how team members are getting
along. They are positive and optimistic, attuned to people’s feelings and good at building
cohesive relationships.
1
Results - People who organise work, clarify roles, coordinate and provide direction for
others. They enjoy taking charge and pushing for results.
4
Process - People who are concerned with implementation, the details of execution, and the
use of processes and systems to complete tasks. They are reliable, organised, and
conscientious about following procedures.
TEAM ROLES OVERVIEW
The roles are assessed on a 0% to 100% scale based on the percentage of team members
that fulfill a role
A well-represented role - team strength
A role that goes unfilled - team performance gap
Roles that are over-represented may suggest a lack of diversity on a team that can also
lead to a team performance gap
TEAM DERAILERS OVERVIEW (HDS)
Team derailers can undermine the performance of the team
Emerge when under stress or times of complacency
Where the majority of team members have the same counterproductive tendency =
Team Derailer
Can lead to shared blind-spot or amplified reactions
TEAM DERAILERS
Excitable Moody, hard to please and a tendency to erupt emotionally
Sceptical Alert, mistrustful and easily offended
Cautious Seems unassertive, defensive and fearful of making mistakes
Reserved Unconcerned about the feelings of others, aloof
Leisurely Overtly cooperative, but privately irritable, stubborn, and uncooperative
Bold Unusually self-confident with inflated views of competency
Mischievous Socially skilled, carefree risk taking, and excitement seeking
Colourful Dramatic and enjoys being the center of attention
Imaginative Acts and thinks in creative sometimes odd or eccentric ways
Diligent Meticulous, perfectionistic, compulsive, and conscientious
Dutiful Eager to please, ingratiating, and reluctant to take action
Moving Away
Moving Against
Moving Towards
INTERPRETING TEAM DERAILER SCORES
The scales are arranged according to
three clusters:
• Moving away – Creating distance
from and pushing others away
• Moving against – Managing situations
by manipulating or controlling others
• Moving toward – Building alliances
through followership behaviors
The number in the middle is the
team’s average percentile score.
INTERPRETING TEAM DERAILER SCORES
Percentile scoring highly are shaded in
red to indicate that the derailer
represents a high risk for the team.
The numbers outside each circle
represent the number
of team members at each risk level
on the derailer.
Risk levels are divided into quartiles
• 1st quartile – no risk (lightest shading)
• 2nd quartile – low risk
• 3rd quartile – moderate risk
• 4th quartile – high risk (darkest shading)
TEAM CULTURE OVERVIEW (MVPI)
Actions of team members are guided to a large extent by their values
Team members may have limited awareness regarding the impact that values have on
guiding their actions
Anchors the team and increased likelihood of success
100% alignment is untenable - alignment on some key values is essential
TEAM CULTURE
Recognition Responsive to attention, approval, praise and recognition
Power Desires success, accomplishment, status and competition
Hedonism Motivated by fun, pleasure and good company
Altruistic Concerned for the less fortunate and improving society
Affiliation Enjoys frequent and varied social interaction
Tradition Dedicated to established procedures and conservative values
Security Desires certainty, predictability, order and control in their lives
Commerce Interested in financial and business-related matters and money
Aesthetics Interested in culture, good taste and attractive surroundings
Science Desires knowledge and the pursuit of data
INTERPRETING TEAM CULTURE SCORES
Values shared by at least two-thirds of team members are shaded in blue and represent
Key Drivers.
The numbers outside each circle represent the number of team members scoring in
each quartile.
The quartiles are divided by percentages shaded from light to dark
1st quartile – 0-24% (lightest shading)
2nd quartile – 25-49%
3rd quartile – 50-74%
4th quartile – 75-100% (darkest shading)
SAMPLE REPORT
TEAM REPORT IN ACTION
“I am able to control only
that of which I am aware.
That of which I am unaware
controls me.”
- John Whitmore, from Coaching for Performance
MVPI TEAM SHARED VALUES
TEAM DEVELOPMENTAL OUTCOMES
More structured meetings – less talking and more action planning
Set more specific team targets and ensure completion
Understand that the rest of the business requires more data in order to communicate
effectively
Build on your strengths – business appreciates and responds well to the team’s friendly
and helpful approach
Recognise gaps – need to be more commercially focused and push selves to be more
process driven and attentive to the detail
PRACTICALITIES
Need to be trained in the 3 Hogan tools to access the report
Attend a free webinar to qualify to use the team report
Receive a full set of workshop materials
Report costs £1,025 + VAT
Quote team webinar 2017 - receive a 20% discount on Hogan team reports (£820 + VAT)
when ordered by end May 2017
Contact sarah@psychological-consultancy.com for more information
QUESTIONS?

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How to Help Teams Reach Their Full Potential Hogan Team Report

  • 2. Why personality matters to team effectiveness Introducing the Hogan team report Hogan team report in action Practicalities of the Hogan team report Questions AGENDA
  • 3. WHAT IS A TEAM?
  • 4. WHY FOCUS ON TEAMS? Evidence suggests teams are effective about 50% of the time. Surveys of the Fortune 1000 firms found that in 1987 28% of employees were in firms that used teams compared to 50-70% today. 54% of individuals spend at least 30% of their day in a team setting. Social cohesion alone doesn’t produce success.
  • 5. Success of a team is based on our psychological roles not on our functional roles Individuals’ personalities and values play a significant role in determining team performance. In particular, they affect: What role you have within the team How you interact with the rest of the team Whether your values align with the team’s WHY PERSONALITY AND VALUES MATTER
  • 6. Research on Teams: 133 factory teams – the most cohesive teams were high in interpersonal sensitivity, curiosity and emotional stability Meta-study - team members’ personalities influence cooperation, shared cognition, information sharing and overall team performance Astronauts – Different natural sub-teams among crew members formed based on similar values WHY PERSONALITY AND VALUES MATTER
  • 7. ASSESSING TEAMS USING THE HOGAN MODEL
  • 8. HOGAN TEAM MODEL Deep dive into how personality impact on team dynamics Fosters awareness of strengths and weaknesses Encourages behavioural change at the individual and team level Diagnoses areas of productive conflict and unproductive friction Improve collaboration and communication in the team Creates a common language
  • 9. HOGAN TOOLS WITHIN THE TEAM REPORT HOGAN PERSONALITY INVENTORY (HPI) The Bright Side Assesses normal personality as it relates to success in a job or career HOGAN DEVELOPMENT SURVEY (HDS) The Dark Side Assesses 11 patterns of behaviors that can lead to career derailment MOTIVES, VALUES, PREFERENCES INVENTORY (MVPI) The Inside Assesses core values related to organisation and career fit and to the culture created by the leader
  • 10. What mix of styles and approaches would help this team be successful? Who will work best together? What motives and values do we have in common? What shared challenges might the team face? The Team Report addresses these questions EFFECTIVE TEAM PERFORMANCE ENHANCED BY KNOWING:
  • 11. TEAM ROLES OVERVIEW (HPI) Most teams require at least five informal roles to be filled in order to reach optimum performance These roles include: o Results o Pragmatism o Innovation o Process o Relationships
  • 12. TEAM ROLES 2 Pragmatism - People who provide practical, hard-headed evaluations of ideas and proposals. They advocate pragmatic solutions and their views are not influenced by the need to maintain harmony. They are direct and grounded in reality. 3 Innovation - People who recognise when conditions have changed and when the team needs to adapt. They spot emerging trends and patterns quickly, enjoy solving problems and generate creative solutions. 5 Relationships - People who are concerned about morale and how team members are getting along. They are positive and optimistic, attuned to people’s feelings and good at building cohesive relationships. 1 Results - People who organise work, clarify roles, coordinate and provide direction for others. They enjoy taking charge and pushing for results. 4 Process - People who are concerned with implementation, the details of execution, and the use of processes and systems to complete tasks. They are reliable, organised, and conscientious about following procedures.
  • 13. TEAM ROLES OVERVIEW The roles are assessed on a 0% to 100% scale based on the percentage of team members that fulfill a role A well-represented role - team strength A role that goes unfilled - team performance gap Roles that are over-represented may suggest a lack of diversity on a team that can also lead to a team performance gap
  • 14.
  • 15. TEAM DERAILERS OVERVIEW (HDS) Team derailers can undermine the performance of the team Emerge when under stress or times of complacency Where the majority of team members have the same counterproductive tendency = Team Derailer Can lead to shared blind-spot or amplified reactions
  • 16. TEAM DERAILERS Excitable Moody, hard to please and a tendency to erupt emotionally Sceptical Alert, mistrustful and easily offended Cautious Seems unassertive, defensive and fearful of making mistakes Reserved Unconcerned about the feelings of others, aloof Leisurely Overtly cooperative, but privately irritable, stubborn, and uncooperative Bold Unusually self-confident with inflated views of competency Mischievous Socially skilled, carefree risk taking, and excitement seeking Colourful Dramatic and enjoys being the center of attention Imaginative Acts and thinks in creative sometimes odd or eccentric ways Diligent Meticulous, perfectionistic, compulsive, and conscientious Dutiful Eager to please, ingratiating, and reluctant to take action Moving Away Moving Against Moving Towards
  • 17. INTERPRETING TEAM DERAILER SCORES The scales are arranged according to three clusters: • Moving away – Creating distance from and pushing others away • Moving against – Managing situations by manipulating or controlling others • Moving toward – Building alliances through followership behaviors The number in the middle is the team’s average percentile score.
  • 18. INTERPRETING TEAM DERAILER SCORES Percentile scoring highly are shaded in red to indicate that the derailer represents a high risk for the team. The numbers outside each circle represent the number of team members at each risk level on the derailer. Risk levels are divided into quartiles • 1st quartile – no risk (lightest shading) • 2nd quartile – low risk • 3rd quartile – moderate risk • 4th quartile – high risk (darkest shading)
  • 19. TEAM CULTURE OVERVIEW (MVPI) Actions of team members are guided to a large extent by their values Team members may have limited awareness regarding the impact that values have on guiding their actions Anchors the team and increased likelihood of success 100% alignment is untenable - alignment on some key values is essential
  • 20. TEAM CULTURE Recognition Responsive to attention, approval, praise and recognition Power Desires success, accomplishment, status and competition Hedonism Motivated by fun, pleasure and good company Altruistic Concerned for the less fortunate and improving society Affiliation Enjoys frequent and varied social interaction Tradition Dedicated to established procedures and conservative values Security Desires certainty, predictability, order and control in their lives Commerce Interested in financial and business-related matters and money Aesthetics Interested in culture, good taste and attractive surroundings Science Desires knowledge and the pursuit of data
  • 21. INTERPRETING TEAM CULTURE SCORES Values shared by at least two-thirds of team members are shaded in blue and represent Key Drivers. The numbers outside each circle represent the number of team members scoring in each quartile. The quartiles are divided by percentages shaded from light to dark 1st quartile – 0-24% (lightest shading) 2nd quartile – 25-49% 3rd quartile – 50-74% 4th quartile – 75-100% (darkest shading)
  • 23. TEAM REPORT IN ACTION
  • 24. “I am able to control only that of which I am aware. That of which I am unaware controls me.” - John Whitmore, from Coaching for Performance
  • 25.
  • 26.
  • 28. TEAM DEVELOPMENTAL OUTCOMES More structured meetings – less talking and more action planning Set more specific team targets and ensure completion Understand that the rest of the business requires more data in order to communicate effectively Build on your strengths – business appreciates and responds well to the team’s friendly and helpful approach Recognise gaps – need to be more commercially focused and push selves to be more process driven and attentive to the detail
  • 29. PRACTICALITIES Need to be trained in the 3 Hogan tools to access the report Attend a free webinar to qualify to use the team report Receive a full set of workshop materials Report costs £1,025 + VAT Quote team webinar 2017 - receive a 20% discount on Hogan team reports (£820 + VAT) when ordered by end May 2017 Contact sarah@psychological-consultancy.com for more information