On December 21, 2016, Tom Haak of the HR Trend Institute gave a presentation at the Dutch Ministry of Foreign Affairs. These are the slides he used.

1. HR Trends
21 december, 2016

2. My background in HR

3. 3
Vaststellen van de HR Agenda
A. Wat is de
strategie van BZ
Wat zijn de
prioriteiten?
Wat zijn de
trends?
B. Welke competenties
moeten we versterken?
• Leiderschap
• Vakinhoudelijk
• Operationeel
C. Welke cultuur hebben
we nodig om succesvol te
zijn?
D. Wat is
het gat met
de huidige
situatie?
Slim gebruik
van HR
Analytics
E. Wat zijn onze
prioriteiten?
Wat is ons plan?
• Focus!
• Voorkeur voor interventies
met hoge impact
F. Wat voor HR team is
nodig om het plan te
realiseren ?
• Missie/ Visie
• Rollen /
verantwoordelijkheden
• Externe partners
• Program/ project mgt
• Communicatie
• Meten
Werving & Selectie
Bezetting/ Org vorm
Training/ Development
Talent Ontwikkeling
Performance Man
Compensation &
Benefits
Interne communicatie
HR Trend
Scan

4. Agenda
Trends in HR
Trend Scan: in welke mate gebruiken
we de trends?
4

5. 9 trend
areas
Short desciption
From hierarchy to network / from closed to open
The invasion of smart tech
Globalisation/ Localisation
From X to Y to Z: more generations in the workforce
Making fun is serious business
Purpose before pecunia
Increasing speed: fast eats slow
From Big Bang change programs to small experiments
From intuitive HR to evidence/ fact based HR
Version 2.0 | copyright HR Trend Institute

6. From hierarchy to network

7. From individuals to networks of teams

8. Kotter: Accelerate
8

9. Different talent sources
Internal talent
pool
Online
Intermediary
Alumni
Start-ups Self employed
Talent Sharing

10. Job crafting
10

11. Job Piling
11

12. Network
Analysis

15. 15

17. 17

18. Explore your potential

20. The invasion of smart tech

24. Hitachi Business Microscope
24

27. Joy & pride

35. A computer with a roof (“The Edge”)

36. Jimmy, Intel’s 3D
printed robot

39. Digital Intelligent Assistants

40. Enterprise Behavioral Matching

43. Globalisation/ Localisation

46. From X to Y to Z:
more generations in the workforce

47. 47

48. Individualisation
• Not: one size fits all
• Big Data enables individualisation
• HR using marketing techniques

49. Making fun is serious business

54. 54

55. 55

56. 56

57. 57

60. 60

62. Social Credit Score

63. Purpose before pecunia

64. At AMAZON
meetings
start with
30 minutes
silence

65. Zappos HQ in
downtown Las Vegas
“Casual Colision”
65

68. Sitting is the new smoking
Visser, Rietveld
& Rietveld

72. Impossible.com

74. Increasing speed: fast eats slow

75. Performance management trends
Process
• Faster feedback
• No more annual reviews
• No performance rating
Measurement
• How to measure
performance?
• How to predict top
performers?
Performance
Consulting

76. Performance: not a Bell curve,
but a Power Law distribution
Performance
Number of people

77. Recruitment proces often too slow
Profile Recruitment Selection
Offer Onboarding Start

78. 78

79. 79

81. From Big Bang change programs
to small experiments

82. 82

83. Tribes/ Chapters/ Squads

84. From intuitive HR to
evidence/ fact based HR

87. Accenture Sweden: Diversity

88. The Vitesse example

89. Some final remarks

90. Human nature does not change (so fast)
What are people looking for?
• Security
• A sense of belonging
• Clear goals
• Being heard
• Challenges
• Success
• Support from the top
• Attention
• ……..
• ……..

91. Success!
Twitter: @tomwhaak, @hrtrendinst
Website: hrtrendinstitute.com
FlipBoard: The Future of HR

92. The HR Trend Scan | To what extend is BuZa adapting to the trends?
Please rate your organisation on each of the 9 trend areas

93. Trend area More detail
From Hierachy to network
From closed to open organisatons; the borders of organisations become more blurry. More
people in the flexible workforce. Increasing importance of communities. Information travels
fast. Transparency key.
The invasion of smart tech
Big data. Data science. The internet of things. Robotisation. Self driving cars. Renewable
energy. Artificial intelligence (machine learning). Wearables. 3D printing. Smart offices.
Globalisation/ localisation
World more connected. Countertrend: consumers want local products. For some
professions (design, software) from local to global market. Urbanisation.
From X to Y to Z: more
generations in the workfoce
Different generations with different needs and expectations. Gen Y (millennials) will be a
substantial part of the wokforce. As people work longer more generations work together.
Diversity.
Making fun is serious business
Work and fun used to be separated. Today the expectaion is that work should be fun.
Gamification is entering work.
Purpose before pecunia
People are looking for organisations that do good in the world. Just Corporate Social
Responsibility is nog enough. Sustainability. Sharing economy. Diconnecting (information
overload).
Increasing speed: fast eats slow
Technology/ Internet enable new business models. Big organisations do not need many
people. New entrants can capture the market fast. Exponentiality.
From big bang change programs
to small experiments
Also fueled by technlogy. Experimenting has become easier. Learning by doing. Moving and
learning is better that standing still. A-B testing. Agility. Scrum. Traditional change
management too slow.
From intuitive HR to evidence/
fact based HR
HR/ people analytics. Big data entering HR. Not all new: scientific knowledge is often poorly
applied in organisations. HR can learn from marketing. HR: understand data + people.Version 2.0 | copyright HR Trend Institute