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Tom Clark
Tom Clark

Here are the ppts that accompany our workshop on business etiquette.

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Business Etiquette Dr. Thomas Clark Xavier University [email_address] www.communiskills.com 513.745.2025
Principles underpinning all etiquette: the Golden and Platinum rules ,[object Object],[object Object]
Perception Equals Reality ,[object Object],[object Object],[object Object]
Initial and Sustained Perception ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PRESENCE: ,[object Object],[object Object],[object Object]
Presence ,[object Object],[object Object]
APPEARANCE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Handshaking exercise handout ,[object Object],[object Object],[object Object],[object Object],[object Object]
Presence ,[object Object],[object Object],[object Object],[object Object],[object Object]
DRESS handout ,[object Object],[object Object],[object Object],[object Object]
Grooming ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mental rehearsal ,[object Object],[object Object]
Make your first words count ,[object Object],[object Object],[object Object]
Interaction: Listening skills handout ,[object Object],[object Object],[object Object]
Interaction: Listening skills ,[object Object],[object Object],[object Object]
Interactive moment ,[object Object]
Planning a message ,[object Object],[object Object],[object Object]
Outlining your message ,[object Object],[object Object],[object Object]
Write an effective opening ,[object Object],[object Object],[object Object],[object Object]
Order your arguments ,[object Object],[object Object]
Highlighting ,[object Object],[object Object],[object Object],[object Object],[object Object]
Make documents inviting to read ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Write the first draft ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introducing yourself ,[object Object]
Introducing yourself to a secretary ,[object Object]
Introductions ,[object Object],[object Object],[object Object],[object Object]
Introduce lower ranking person to higher ranking person. Include useful information ,[object Object],[object Object]
Interactive moment ,[object Object]
Remembering names ,[object Object],[object Object],[object Object]
Speak with authority (handout) ,[object Object],[object Object]
Write with authoritatively and positively and concisely, pp. 4-1 ff in workbook ,[object Object],[object Object],[object Object]
Business Communication ,[object Object],[object Object],[object Object],[object Object]
Telephone Etiquette handout & exercise, p 4-6 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
General Do’s and Don’ts ,[object Object],[object Object],[object Object]
Conference calls 3-4 to 3-5, in workbook ,[object Object],[object Object],[object Object],[object Object],[object Object]
Voice Mail, p. 3-2 ,[object Object],[object Object],[object Object]
Your voice mail recording ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interaction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Beepers, Cellular Phones and Portables ,[object Object]
Notes of Appreciation ,[object Object],[object Object],[object Object]
Ice breakers ,[object Object],[object Object]
Interactive moment ,[object Object]
Meeting Etiquette ,[object Object],[object Object],[object Object]
Etiquette at Business Meetings: Before the Meeting ,[object Object],[object Object],[object Object]
Etiquette at Business Meetings: Starting the Meeting ,[object Object],[object Object]
Etiquette at Business Meetings: During the Meeting ,[object Object],[object Object]
Etiquette at Business Meetings: Ending the Meeting ,[object Object],[object Object]
Social Events ,[object Object],[object Object],[object Object],[object Object]
Business Meals ,[object Object],[object Object],[object Object],[object Object],[object Object]
Rules for the Host ,[object Object],[object Object],[object Object],[object Object]
Rules for the Host ,[object Object],[object Object],[object Object],[object Object]
Rules for the Guest ,[object Object],[object Object],[object Object],[object Object]
Ordering ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Dining Etiquette ,[object Object],[object Object],[object Object]
Table Manners ,[object Object],[object Object],[object Object],[object Object]
Table Manners ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sustained perception ,[object Object],[object Object],[object Object],[object Object],[object Object]
ATTITUDE ,[object Object],[object Object]
ATTITUDE ,[object Object],[object Object],[object Object],[object Object],[object Object]
INTEGRITY ,[object Object],[object Object]
CIVILITY ,[object Object],[object Object],[object Object],[object Object],[object Object]
SELF-DISCIPLINE ,[object Object],[object Object]
PROVIDING SOLUTIONS TO CLIENT PROBLEMS ,[object Object],[object Object],[object Object]
BUSINESS DEVELOPMENT ,[object Object],[object Object],[object Object]
Understanding Office Protocol ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Diplomacy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Motivation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Take responsibility by ,[object Object],[object Object],[object Object]
Be Pro-Active ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reframe Questions Proactively ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reframe questions proactively ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Diplomacy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You. Visit our website www.communiskills.com

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Business Etiquette Powerpoint Slides

  • 1. Business Etiquette Dr. Thomas Clark Xavier University [email_address] www.communiskills.com 513.745.2025
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  • 73. Thank You. Visit our website www.communiskills.com