Principles of Management- Management Process & Functions Management Process: Overview Management Functions Planning Organizing Staffing Directing Controlling

1. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Affiliated Institution of G.G.S.IP.U, Delhi
BCA
(Second Semester)
Principles of Management
20104
Management Process
&
Functions
By: Saguna Khajuria
Assistant Professor

2. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Management Process: Overview
Resources Managerial
Functions
Objectives
Men &
Women
Materials
Machines
Money
Markets
Goods &
Services
Desired by
the
customers
Planning
Organizing
Directing
Controlling
Staffing

3. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Management Functions

4. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Planning
• It means determining the objectives of the
unit or activity.
• Primary and most basic function
• Its purpose is to minimize the risk and to take
full advantage of the available opportunities
• Flexible in nature
• Covers both long term & Short term objectives

5. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Planning
• Planning involves:
– Determination of objectives
– Forecasting
– Formulation of policies & programmes
– Preparation of schedule and procedures
– Budgeting

6. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Organizing
• It is the process of establishing harmonious
authority- responsibility relationships among the
members of the enterprise.
• It is the function of creating a structure of duties
& responsibilities.
• It involves creating a structure of authority-
responsibility among the people to achieve the
objective of the enterprise.

7. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Organizing
• It includes:
– Determination of objectives
– Identification & grouping of activities
– Assignment of duties to individuals
– Development of relationships.

8. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Staffing
• It is the process of filling all positions in the
organization with adequate and qualified
personnel.
• It includes:
• Human resource planning
• Deciding sources of recruitment
• Receiving applications
• Testing & interviewing
• Final selection & appointment letter
• Orientation & placement
• Training & development

9. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Directing
• It is the process of guiding, supervising,
leading and motivating the subordinates to
work in a way that is beneficial to the
organization.
• Direction function involves:
– Leadership
– Communication
– Motivation
– Supervision

10. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Controlling
• It is the process of ensuring that the
organization is moving in the desired direction
and that progress is being made towards the
achievement of goals.
• It includes:
– Setting up of standards
– Measuring performance
– Comparing performance with standard
– Taking corrective action

11. TRINITY INSTITUTE OF PROFESSIONAL STUDIES
Sector – 9, Dwarka Institutional Area, New Delhi-75
Key words:
Management, Process, Planning, Organizing, Controlling , staffing, controlling,
objectives , directing, forecasting , policies , programmes , responsibilities,
human resource, training& development, supervising, motivating, leadership.