How to Choose Telephone Systems for Different Industries?

How to Choose
Telephone Systems
For Different Industries?
By: NECALL Voice & Data | www.necall.com.au

02
Overview
Are you confused which telephone system to choose from a list of available solutions? At NECALL
Voice & Data, we know how taxing it is to decide which telephone system will suit you. And
therefore, we are going to help you understand which one is the best suitable based on specific
industries.
Using industry specific telephone systems helps businesses save precious work hours, enable cost
saving, help automating repetitive tasks, etc. But every industry can have different functions and
priorities to serve. What works for one business might not work well with others.

Tips to Choose Telephone System for Different
Types of Industries
By: NECALL Voice & Data | www.necall.com.au 03

#1. Telephone for Hospitality and Hotels

05
The hospitality industry has three collaborators, namely, an operator, an
owner and a guest. And each of these three have different interests. Every
owner needs to invest in a telephone system that will be efficient and
reliable enough to carry out the operations even in busy hours. Also, they
do care about cutting the costs and scalability when planning long term
goals.
The guests these days may or may not use hotel telephones for personal
calls because of the availability of mobile phones. But in locations where
the mobile networks are varying, or the guest wants to talk to the staff,
the hotel telephone system is surely to be used.
NEC as the operator makes sure that the solutions provided by it cover all
aspects of concerns of the owner and the guest. Telephone systems which
require no staff training are meant to increase return on investment. And
with automated tasks, the staff can be free to attend customers at the
desk.

#2. Telephone for Healthcare Facilities and
Doctors’ Offices

07
Whether it is a small clinic or a whole hospital, NECALL offers
telephone systems for both.
NEC telephone system offers many features such as log staff in
and out of call groups which can help deal with the rush of calls
from patients for booking appointments. Customized recorded
messages can be played to guide patients about the locations, or
for leaving a message for prescription refill requests. This should
decrease the number of calls a receptionist has to answer on a
busy morning.
Costs can further be reduced with emails and external message
notifications instead of personal answering services during off
hours.

#3. Telephone for School and Colleges

09
Educational institutes are upgrading their mode of teaching and
are changing to digital. NECALL can help schools and colleges with
VoIP, video and unified collaboration solutions.
With the help of software applications, simple telephone systems
can be used to send auto voice commands and end-of-period
tones and much more. Classrooms are also transforming. Students
can learn from teachers based in different geographical locations.
A robust data network can guarantee clear communication
without any interruptions.

#4. Telephone for Solicitors, Legal Practices and
Accountants

11
Every second counts in a professional environment. Most tasks are
performed over calls. And even a single call can make a big
difference to the business. NECALL makes sure that the phone
lines are up and running all the time.
As with educational institutes, data communications play an
important role in offices of these professionals. Large files get
transferred day in and day out. NEC provides the right unified
communication infrastructure for this.

#5. Telephone for Retirement Villages,
Independent Living & Aged Care Facilities

13
As with hospitals, the staff at aged care facilities are usually
preoccupied at attending to the elderly. What a good telephone
system can do is reduce their load of mundane tasks of answering
the calls for frequently asked questions. The answers to some
questions can be pre-recorded and played when a caller wants
that information.
Easy-to-use handsets can save a lot of trouble too. Cabling can also
be reduced to a minimum so as to avoid any safety issues.

#6. Telephone for Local Government Offices

15
Local government offices can be bustling with innumerable roles
and responsibilities and the staff is already busy catering to them.
NEC can provide these offices with SV9300 telephone system to
simplify communications. This can lead to a connected experience
for end users across different locations and multiple devices. These
systems are also made safe and secure for the sensitive data being
exchanged.

16
Conclusion
When the right business phone system model is delivered, the Capital Expenditure and
Operational Expenditure can be reduced. In case you are a new business or an old one who needs
to update their telephone system, get in touch with us with NECALL Voice & Data.

Contact Us
Have a chat with our highly experienced
staff. It’s free of charge and without
commitment!
N EC A L L Vo i c e & D ata
Unit 3, 3 Mallaig Way Canning
Vale, Perth, WA 6155, Australia.
https://www.necall.com.au/
enquiries@necall.com.au
+61 08 94553122

How to Choose Telephone Systems for Different Industries?

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How to Choose Telephone Systems for Different Industries?