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Sustainable Evolution- Fiona Phillips

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Planning and strategy need to change. Organisational structure needs to change. Technology delivery practices need to change. Portfolio management needs to change. Measures of success needs to change. In this talk Fiona will discuss the hurdles that must be overcome to become a responsive and values-driven organisation.

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Sustainable Evolution- Fiona Phillips

  1. 1. SUSTAINABLE EVOLUTION Fiona Phillips Principal, Executive Advisory, ThoughtWorks
  2. 2. TECH AS A STRATEGIC DIFFERENTIATOR TECH@CORE 3RD INDUSTRIALREVOLUTION (Informationasaresource) 4TH INDUSTRIALREVOLUTION (Technologyattheheartofvalue) BUSINESS SUPPORTING ROLE COLLABORATION TECH-LED DIFFERENTIATION Formal walls and moats Tech creates digital assets Tech / business boundaries blur Collaborative execution Tech pervades a digital business TECH
  3. 3. In a digital world tech is the enabler, the organisation is now the constraint. TECH AVAILABLE TO NEW DISRUPTORS ENTERPRISE’S ABILITY TO ABSORB TECH EVOLUTION THE INCREASED RATE OF CHANGE IN TECHNOLOGY INCREASES THE GAP
  4. 4. LIMITING RESPONSIVENESS ● Rigid policies make it difficult to respond flexibly to customers ● Making the numbers takes precedence over doing the right work ● Individuals shape their opinions to fit the biases of managers ● Few individuals feel empowered to initiate change ● The need for certainty has slowed the pursuit of new opportunity
  5. 5. LEARN HOW TO EVOLVE NOT TRANSFORM ● A simplified business model that optimises delivering value to customers ● An organisation aligned to maximise the flow of value ● A delivery approach that can respond to change, using smaller chunks ● The servant leadership that enables great culture to thrive
  6. 6. small bets safe to fail rapid learning EXPLORE SUSTAIN incremental continuous fact based EXPLOIT demonstrate value evidence to continue confidence to scale BUILD PRIORITISATION MUSCLE
  7. 7. CUSTOMER OUTCOMES REMOVE CONSTRAINTS LEVERAGE TECHNOLOGY SHIFTS OPENING UP THE ORGANISATION ● Align work to deliver value to customers. ● Apply measures that support this. ● Take a thin slice of your organisation to push through the hard stuff ● Adaptive funding models ● Focus on being good enough and iterate; remove perfectionism ● Use visual systems to solve the root cause ● Technology at the core of your business, not as a separate cost centre. ● Platforms that support constant change and autonomous teams.
  8. 8. THANK YOU
  9. 9. For more information on ThoughtWorks please contact: Wayne Te Paa NAB Client Principal Email: wtepaa@thoughtworks.com Phone: 0416 041 772 YOUR THOUGHTWORKS CONTACT

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