This document outlines the capabilities and services provided by E-Sync Security Solutions, a systems integration company. It details the company's project delivery process which includes detailed design, engineering, procurement, installation, testing, and training. It also lists the resolution and response times for technical support as well as an overview of client types. Contact information is provided at the end.

2. Time Reputation Capabilities

3. Project Delivery of Integrated Building Management Systems
Fire Alarm
Systems
Access
Controls
Surveillance
Remote
Monitoring
Solutions
Public Address
Systems
Innovative
Solutions
Environmental
AutomationEnergy
Annual Programs
On-call
Programs
Implant
Programs

4. Detailed Design & Engineering
Shop Drawings
Customer / Consultant Approval
Detailed BOQ
Project Financials – Declared
Project Quality Assurance Plan
Procurement Plan
Site Mobilization
Roles & Responsibilities
Status Reporting
Issue Management
Escalation Mechanism
SITC
As-built Documentation
Training & Handover
 Detailed Design & Engineering
 Shop Drawings
 Customer / Consultant Approval
 Detailed BOQ
 Project Financials – Declared
 Project Quality Assurance Plan
 Procurement Plan
 Site Mobilization
 Roles & Responsibilities
 Status Reporting
 Issue Management
 Escalation Mechanism
 SI TC
 As-built Documentation
 Training & Handover

5. Detailed Design & Engineering
Shop Drawings
Customer / Consultant Approval
Detailed BOQ
Project Financials – Declared
Project Quality Assurance Plan
Procurement Plan
Site Mobilization
Roles & Responsibilities
Status Reporting
Issue Management
Escalation Mechanism
SITC
As-built Documentation
Training & Handover
Resolution Time (When Spares are needed)
48 hours
Resolution Time (When no Spares are needed)
24 hours
Response Time
24 hours
Hit %
90%
Hit%
100%
Hit %
100%

6. Detailed Design & Engineering
Shop Drawings
Customer / Consultant Approval
Detailed BOQ
Project Financials – Declared
Project Quality Assurance Plan
Procurement Plan
Site Mobilization
Roles & Responsibilities
Status Reporting
Issue Management
Escalation Mechanism
SITC
As-built Documentation
Training & Handover
• We are the Multi-brand Systems Integrator
• Technical Personnel Ratio 1:4
• 24x7 Project & Service Support
• Service Delivery Management Strength
Systems Integration Company
• We Deliver, Service & Support Any make of Building & Security Controls
• We SELF perform – No subcontracting
• Project Management & Governance Strength
• Innovative Solutions – Concept to Implementation & Realization of Value
Technical Strength

7. Service levels can improve infinitely.
Service Management is a ‘journey’.
Engage the customer in Service Improvement Initiatives – Collaboration.
Raise the bar – Today’s service levels are not good enough for tomorrow.

11. Detailed Design & Engineering
Shop Drawings
Customer / Consultant Approval
Detailed BOQ
Project Financials – Declared
Project Quality Assurance Plan
Procurement Plan
Site Mobilization
Roles & Responsibilities
Status Reporting
Issue Management
Escalation Mechanism
SITC
As-built Documentation
Training & Handover
MNC CLIENTS
PRIVATE AND LIMITED COMPANIES
GOVERNMENT / PUPLIC
MALLS & BUILDERS SHOW ROOMS
+3200
More
Projects

12. Website: www.esyncsecurity.com / www.esyncsecurity.in
Sales Support Tech. Support
Telephone : 044 – 60 50 80 10
Mr. V.Ganesh Kumar Vaithianathan.
+91 9790832473 / 7299004297
ganesh@esyncsecurity.com
Mr. P.S.Ramachandran.
+91 9884036898
ram@esyncsecurity.com
Mr. Kathir.
+91 9597085776 / 9042033020
sales1@esyncsecurity.com
Telephone : 044 – 420 450 48
Mr. S. Hemanth.
+91 7299004294 / 9566115419
hemanth@esyncsecurity.com
Mr. Raghu.
+91 9789914995
customercare@esyncsecurity.com
Mr. L. Senthil.
+91 8870475657.
senthil@esyncsecurity.com

13. E-Sync Security Solutions.
Arti Arcade, R.K. Salai,
Mylapore, Chennai – 4.
E-Mail: info@esyncsecurity.com
Phone: 044- 6050 8010
Mobile: +91 72990 04297
www.esyncsecurity.com