At the heart of our Meet facilities are our six simple guarantees, covering everything from how quickly we respond to when your room will be set up for your arrival >> http://www.pumahotels.co.uk/meetings/our-guarantees

1. We guarantee you... professionalism / efficiency / honesty / enthusiasm / service / flexibility
Billesley Manor Hotel, Nr. Stratford-upon-Avon | Cheltenham Park Hotel, Cheltenham | Daventry Court Hotel, Northamptonshire | Hinckley Island Hotel, Leicestershire
The Lygon Arms, Broadway, The Cotswolds | The Palace Hotel, Buxton | Walton Hall, Nr. Stratford-upon-Avon | Walton Hotel, Nr. Stratford-upon-Avon
Basingstoke Country Hotel, Hampshire | The Old Ship Hotel, Brighton | The Oxford Hotel, Oxford | The Angel Hotel, Cardiff | Combe Grove Manor Hotel, Bath
The Imperial Hotel, Torquay | The Imperial Hotel, Blackpool | Redworth Hall Hotel, County Durham | The Majestic Hotel, Harrogate | Shrigley Hall Hotel,
Golf & Country Club, Cheshire | The Carlton Hotel, Edinburgh | The Marine Hotel, Troon, Nr. Glasgow | The Stirling Highland Hotel, Stirlingshire
Runs like clockwork.
To find out more about Meetings & Events at one of our
21 nationwide hotels email meet@pumahotels.co.uk
call 0800 652 8412 or visit meetpumahotels.co.uk
, with confidence
In creating the new Puma Hotels brand, we’ve listened to our customers
and examined every single aspect of our 21 hotels across Britain
– right down to the time we set up your room.
At every Puma Hotel, our specialist events team,
led by the Event Co-ordinator, will work with you throughout
to make sure your event runs seamlessly and smoothly.
Professionalism – just one of our six guarantees to you.

2. We guarantee you... professionalism / efficiency / honesty / enthusiasm / service / flexibility
Billesley Manor Hotel, Nr. Stratford-upon-Avon | Cheltenham Park Hotel, Cheltenham | Daventry Court Hotel, Northamptonshire | Hinckley Island Hotel, Leicestershire
The Lygon Arms, Broadway, The Cotswolds | The Palace Hotel, Buxton | Walton Hall, Nr. Stratford-upon-Avon | Walton Hotel, Nr. Stratford-upon-Avon
Basingstoke Country Hotel, Hampshire | The Old Ship Hotel, Brighton | The Oxford Hotel, Oxford | The Angel Hotel, Cardiff | Combe Grove Manor Hotel, Bath
The Imperial Hotel, Torquay | The Imperial Hotel, Blackpool | Redworth Hall Hotel, County Durham | The Majestic Hotel, Harrogate | Shrigley Hall Hotel,
Golf & Country Club, Cheshire | The Carlton Hotel, Edinburgh | The Marine Hotel, Troon, Nr. Glasgow | The Stirling Highland Hotel, Stirlingshire
Staying sharp.
To find out more about Meetings & Events at one of our
21 nationwide hotels email meet@pumahotels.co.uk
call 0800 652 8412 or visit meetpumahotels.co.uk
, with confidence
In creating the new Puma Hotels brand, we’ve listened to our customers
and examined every single aspect of our 21 hotels across Britain
– right down to the time it takes us to come back to you on things.
We’ll respond quickly and efficiently at every stage, from your initial
enquiry right up to and including the event itself. And to help us stay sharp,
we’ll ask you for any comments the very next day.
Efficiency – just one of our six guarantees to you.

3. We guarantee you... professionalism / efficiency / honesty / enthusiasm / service / flexibility
Billesley Manor Hotel, Nr. Stratford-upon-Avon | Cheltenham Park Hotel, Cheltenham | Daventry Court Hotel, Northamptonshire | Hinckley Island Hotel, Leicestershire
The Lygon Arms, Broadway, The Cotswolds | The Palace Hotel, Buxton | Walton Hall, Nr. Stratford-upon-Avon | Walton Hotel, Nr. Stratford-upon-Avon
Basingstoke Country Hotel, Hampshire | The Old Ship Hotel, Brighton | The Oxford Hotel, Oxford | The Angel Hotel, Cardiff | Combe Grove Manor Hotel, Bath
The Imperial Hotel, Torquay | The Imperial Hotel, Blackpool | Redworth Hall Hotel, County Durham | The Majestic Hotel, Harrogate | Shrigley Hall Hotel,
Golf & Country Club, Cheshire | The Carlton Hotel, Edinburgh | The Marine Hotel, Troon, Nr. Glasgow | The Stirling Highland Hotel, Stirlingshire
Refreshingly transparent.
To find out more about Meetings & Events at one of our
21 nationwide hotels email meet@pumahotels.co.uk
call 0800 652 8412 or visit meetpumahotels.co.uk
, with confidence
In creating the new Puma Hotels brand, we’ve listened to our customers
and examined every single aspect of our 21 hotels across Britain
– right down to our pricing structure.
At Puma Hotels, there are no hidden costs: the price we quote is the
price you pay. Throughout the planning process, we’ll offer advice and
suggestions to help you to stay within your budget.
Honesty – just one of our six guarantees to you.

4. We guarantee you... professionalism / efficiency / honesty / enthusiasm / service / flexibility
Billesley Manor Hotel, Nr. Stratford-upon-Avon | Cheltenham Park Hotel, Cheltenham | Daventry Court Hotel, Northamptonshire | Hinckley Island Hotel, Leicestershire
The Lygon Arms, Broadway, The Cotswolds | The Palace Hotel, Buxton | Walton Hall, Nr. Stratford-upon-Avon | Walton Hotel, Nr. Stratford-upon-Avon
Basingstoke Country Hotel, Hampshire | The Old Ship Hotel, Brighton | The Oxford Hotel, Oxford | The Angel Hotel, Cardiff | Combe Grove Manor Hotel, Bath
The Imperial Hotel, Torquay | The Imperial Hotel, Blackpool | Redworth Hall Hotel, County Durham | The Majestic Hotel, Harrogate | Shrigley Hall Hotel,
Golf & Country Club, Cheshire | The Carlton Hotel, Edinburgh | The Marine Hotel, Troon, Nr. Glasgow | The Stirling Highland Hotel, Stirlingshire
No detail too small.
To find out more about Meetings & Events at one of our
21 nationwide hotels email meet@pumahotels.co.uk
call 0800 652 8412 or visit meetpumahotels.co.uk
, with confidence
In creating the new Puma Hotels brand, we’ve listened to our customers
and examined every single aspect of our 21 hotels across Britain
– including the coffee, and the team who make and serve it.
We invest in our people. They all attend regular in-house training,
ensuring you always get the best possible service and attention to detail
– including the coffee, and the team who make and serve it.
Service – just one of our six guarantees to you.

5. We guarantee you... professionalism / efficiency / honesty / enthusiasm / service / flexibility
Billesley Manor Hotel, Nr. Stratford-upon-Avon | Cheltenham Park Hotel, Cheltenham | Daventry Court Hotel, Northamptonshire | Hinckley Island Hotel, Leicestershire
The Lygon Arms, Broadway, The Cotswolds | The Palace Hotel, Buxton | Walton Hall, Nr. Stratford-upon-Avon | Walton Hotel, Nr. Stratford-upon-Avon
Basingstoke Country Hotel, Hampshire | The Old Ship Hotel, Brighton | The Oxford Hotel, Oxford | The Angel Hotel, Cardiff | Combe Grove Manor Hotel, Bath
The Imperial Hotel, Torquay | The Imperial Hotel, Blackpool | Redworth Hall Hotel, County Durham | The Majestic Hotel, Harrogate | Shrigley Hall Hotel,
Golf & Country Club, Cheshire | The Carlton Hotel, Edinburgh | The Marine Hotel, Troon, Nr. Glasgow | The Stirling Highland Hotel, Stirlingshire
Making changes.
To find out more about Meetings & Events at one of our
21 nationwide hotels email meet@pumahotels.co.uk
call 0800 652 8412 or visit meetpumahotels.co.uk
, with confidence
In creating the new Puma Hotels brand, we’ve listened to our customers
and examined every single aspect of our 21 hotels across Britain
– right down to delivering flexibility for all your requirements.
We understand that your requirements may change at the last minute.
No problem. We can alter and adjust any element to suit your new situation,
right up to the time you arrive.
Flexibility – just one of our six guarantees to you.

6. We guarantee you... professionalism / efficiency / honesty / enthusiasm / service / flexibility
Billesley Manor Hotel, Nr. Stratford-upon-Avon | Cheltenham Park Hotel, Cheltenham | Daventry Court Hotel, Northamptonshire | Hinckley Island Hotel, Leicestershire
The Lygon Arms, Broadway, The Cotswolds | The Palace Hotel, Buxton | Walton Hall, Nr. Stratford-upon-Avon | Walton Hotel, Nr. Stratford-upon-Avon
Basingstoke Country Hotel, Hampshire | The Old Ship Hotel, Brighton | The Oxford Hotel, Oxford | The Angel Hotel, Cardiff | Combe Grove Manor Hotel, Bath
The Imperial Hotel, Torquay | The Imperial Hotel, Blackpool | Redworth Hall Hotel, County Durham | The Majestic Hotel, Harrogate | Shrigley Hall Hotel,
Golf & Country Club, Cheshire | The Carlton Hotel, Edinburgh | The Marine Hotel, Troon, Nr. Glasgow | The Stirling Highland Hotel, Stirlingshire
See how we measure up.
To find out more about Meetings & Events at one of our
21 nationwide hotels email meet@pumahotels.co.uk
call 0800 652 8412 or visit meetpumahotels.co.uk
, with confidence
In creating the new Puma Hotels brand, we’ve listened to our customers
and examined every single aspect of our 21 hotels across Britain
– right down to how we meet and greet you.
This is more than just a job to our Events team. They genuinely want
this to be the best event you’ve ever held, and will go to
extraordinary lengths to make it that way..
Enthusiasm – just one of our six guarantees to you.