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Dr. Louise Lambert
D’raven
Assistant Professor
Canadian University of Dubai
Mainstream/Traditional Psychology
Depression Eating
disorders
Crime Social violence Learning
disorders
Divorce Anxiety Anger Isolation
loneliness
ADHD
Personality
disorders
Family
dysfunction
Employee
turnover
Addictions Obesity
sedentary
behaviour
Bullying Stress and
burnout
Suicide Conduct
disorder
Lying cheating
dishonesty
An absence is not a presence of…
• Simply “not having a broken leg” is not
enough to qualify for the Olympics.
Positive Psychology: Presence of positive
Post-traumatic
growth
Healthy
Lifestyles
Pro-Social
behavior
Group
belonging;
cooperation
Giftedness
talent
Life satisfaction
& subjective
well-being
Mindfulness
Being in the
moment
Motivation
Grit
Achievement
Character
strengths
Learning
Flourishing
individuals
Productive
groups and
organizations
Engagement Meaning and
Purpose
Fitness and
health
Friendship Thriving under
stress
The positive
side of human
experience!
Positive
Emotions
Honesty
Altruism
Organizational psychology assumes same
• Move organizations back to normal, but
mediocrity not productive; we can do better.
• Positive organizational scholarship (psychology)
= move organizations beyond average towards
greatness
What makes us happy?
(From a scientific perspective)
Well-being theory (PERMA; Seligman, 2011)
PERMA: Pleasure, positive emotion
3:1 ratio: Broaden & Build Model
Being interested,
doing what you’re good at,
and losing yourself in it.
It’s a “great job” we’d do for free.
*Assumes a “fit” and a “gap”
PERMA: Engagement + strengths = flow
Copy
right
2009
Louis
e
Lamb
ert
PERMA: Positive Relationships
Employees with a
best friend at work
(who is happy) are
7x more engaged!
Copy
right
2009
Louis
e
Lamb
ert
PERMA: The Meaningful Life
Does it matter or
contribute to
someone other
than you?
PERMA: A life of Achievement
What would
you like to say
you’ve
accomplished?
 Develop interventions based on the pathways
Why PERMA?
Small group questions
• What makes you come alive at work?
• If you had 3 wishes for the organization, what would
they be?
• What’s the smallest thing we could change that would
make a difference?
• Do we have fun here? Do you laugh here? Do you feel
hopeful here?
• If our success were 100% guaranteed, what bold steps
might we take?
For Managers/Supervisor
• What are you good at that we aren’t capitalizing
upon? What are your “extra/other” skills?
• *Gap disappears
For Managers/Supervisor
• Follow-through:
• Craft the job
• See what you can accommodate.
For Employees
• Am I bored? Why?
• If I complained less, what would I do more of?
• When do I feel good here? Doing what?
• What would happen if I changed my mindset?
• Is it the same elsewhere? (very likely)
For Employees
• Do I come to work at my best?
• Am I tired? Hungry? Dehydrated?
• Am I happy otherwise?
• What seems like “bad work” is sometimes
unhappiness and unhealthiness overall.
Positive psychology:
Focus on greatness
• People want to succeed and do good; but
need a way there.
• Personal responsibility; strengths invite.

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Engaging Hearts and Minds: Understanding and Employing the Psychology Behind Work

  • 1. Dr. Louise Lambert D’raven Assistant Professor Canadian University of Dubai
  • 2. Mainstream/Traditional Psychology Depression Eating disorders Crime Social violence Learning disorders Divorce Anxiety Anger Isolation loneliness ADHD Personality disorders Family dysfunction Employee turnover Addictions Obesity sedentary behaviour Bullying Stress and burnout Suicide Conduct disorder Lying cheating dishonesty
  • 3. An absence is not a presence of… • Simply “not having a broken leg” is not enough to qualify for the Olympics.
  • 4. Positive Psychology: Presence of positive Post-traumatic growth Healthy Lifestyles Pro-Social behavior Group belonging; cooperation Giftedness talent Life satisfaction & subjective well-being Mindfulness Being in the moment Motivation Grit Achievement Character strengths Learning Flourishing individuals Productive groups and organizations Engagement Meaning and Purpose Fitness and health Friendship Thriving under stress The positive side of human experience! Positive Emotions Honesty Altruism
  • 5. Organizational psychology assumes same • Move organizations back to normal, but mediocrity not productive; we can do better. • Positive organizational scholarship (psychology) = move organizations beyond average towards greatness
  • 6. What makes us happy? (From a scientific perspective)
  • 7. Well-being theory (PERMA; Seligman, 2011)
  • 8. PERMA: Pleasure, positive emotion 3:1 ratio: Broaden & Build Model
  • 9. Being interested, doing what you’re good at, and losing yourself in it. It’s a “great job” we’d do for free. *Assumes a “fit” and a “gap” PERMA: Engagement + strengths = flow
  • 10. Copy right 2009 Louis e Lamb ert PERMA: Positive Relationships Employees with a best friend at work (who is happy) are 7x more engaged!
  • 11. Copy right 2009 Louis e Lamb ert PERMA: The Meaningful Life Does it matter or contribute to someone other than you?
  • 12. PERMA: A life of Achievement What would you like to say you’ve accomplished?
  • 13.  Develop interventions based on the pathways Why PERMA?
  • 14. Small group questions • What makes you come alive at work? • If you had 3 wishes for the organization, what would they be? • What’s the smallest thing we could change that would make a difference? • Do we have fun here? Do you laugh here? Do you feel hopeful here? • If our success were 100% guaranteed, what bold steps might we take?
  • 15. For Managers/Supervisor • What are you good at that we aren’t capitalizing upon? What are your “extra/other” skills? • *Gap disappears
  • 16. For Managers/Supervisor • Follow-through: • Craft the job • See what you can accommodate.
  • 17. For Employees • Am I bored? Why? • If I complained less, what would I do more of? • When do I feel good here? Doing what? • What would happen if I changed my mindset? • Is it the same elsewhere? (very likely)
  • 18. For Employees • Do I come to work at my best? • Am I tired? Hungry? Dehydrated? • Am I happy otherwise? • What seems like “bad work” is sometimes unhappiness and unhealthiness overall.
  • 19. Positive psychology: Focus on greatness • People want to succeed and do good; but need a way there. • Personal responsibility; strengths invite.