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35          PAID&SEARCH
            OPTIMIZATION(TECHNIQUES
PRESENTED(BY(
BEN&KIRSHNER
CEO(OF(COFFEEFORLESS.COM




                           ®
®




ABOUT   Owns&Coffeeforless.com
        Ranked(on(inc(5000(list(in(2006,

  BEN
        2007,(2008,(2009,(2010(and(2011

        Internet&Retailer&top&500
        2008,(2009,(2010(&(2011

        Adjunct&instructor&at&NYU
        teaching(courses(on(SEM(and(SEO
®        35    OPTIMIZATION&
                                                                        TECHNIQUES




     SEGMENT,(SEGMENT,(SEGMENT!
01   Don’t(target(desktops,(mobile(devices,(&(tablets(in(the(same(campaign(–&
     SEPARATE&THEM!




                               X All&available&devices
                                   Let&me&choose...
®                   35      OPTIMIZATION&
                                                                         TECHNIQUES




     SEGMENT,(SEGMENT,(SEGMENT!
02   CREATE&SEPARATE&CAMPAIGNS&FOR&BROAD&&&EXACT&MATCH&KEYWORDS&–&(
     OWen(Xmes,(you(will(find(exact(match(keywords(perform(be^er,(so(you(want(
     to(have(the(opXon(to(limit(the(money(spent(on(broad(match(keywords(and
     allocate(as(much(as(possible(to(exact(match.


                                         BUDGET       COST&/&CONV.&(many`per`click)

                                     $19,845.00/day             $29.11

            T`SHIRTS(:(EXACT&MATCH    $400.00/day                $2.43

        SWEATSHIRTS(:(EXACT&MATCH     $400.00/day                $1.88

           T`SHIRTS(:(BROAD&MATCH      $20.00/day               $37.69

       SWEATSHIRTS(:(BROAD&MATCH       $20.00/day               $27.73
®                      35   OPTIMIZATION&
                                                                         TECHNIQUES




     SEGMENT,(SEGMENT,(SEGMENT!
03   USE&GOOGLE&ADWORDS&SEGMENTING&TOOL
     to(analyze(performance(of(Google(Search(vs.(Search(Partners.



                                  Segment
®                      35     OPTIMIZATION&
                                                                        TECHNIQUES




     SEGMENT,(SEGMENT,(SEGMENT!
04   If(opted(into(the(Google(Display(Network,
     MAKE&SURE&IT&IS&ALSO&IN&IT’S&OWN&CAMPAIGN&
     AS&PERFORMANCE&WILL&VARY&FROM&SEARCH!



            CAMPAIGN            BUDGET            COST&PER&CONVERSION


        T`SHIRTS(:(SEARCH       $100.00                  $5.00


        T`SHIRTS(:(DISPLAY      $50.00                  $15.00
®                    35   OPTIMIZATION&
                                                                            TECHNIQUES




           USE(THE(DIMENSIONS&TAB
05         CONDUCT&DAY&OF&WEEK&ANALYSIS.
           You(might(find(that(your(ads(perform(be^er(during(certain(days(&(Xmes,(so(
           you(will(want(to(be(more(aggressive(during(those(Xmes.(Conversely,(you(may(
           idenXfy(Xmes(in(which(your(ads(do(not(perform(well(at(all,(and(may(want(to(
           consider(turning(them(off(during(those(Xmes!




Sunday                                                                          $31.72




Saturday                                                                        $31.65
®   35   OPTIMIZATION&
                                      TECHNIQUES




     USE(THE(DIMENSIONS&TAB
06   CONDUCT&
     TIME&OF&DAY&ANALYSIS.




 0                                $69.11
 1                                $81.15
 2                                $59.10
 3                                $60.34
 4                                $46.68
 5                                $49.27
 6                                $45.43
 7                                $43.34
 8                                $46.02
®    35   OPTIMIZATION&
                                   TECHNIQUES




     USE(THE(DIMENSIONS&TAB
07   DO&GEOGRAPHIC&
     LOCATION&ANALYSIS
®                35   OPTIMIZATION&
                                                   TECHNIQUES




     RUN(SEARCH&QUERY&REPORTS

08   FIND/ADD&BROAD&MATCH
     NEGATIVE(KEYWORDS
                                 dKeyword




09   FIND/ADD&EXACT&MATCH
     NEGATIVE(KEYWORDS
                                 —[Keyword]




10   FIND/ADD&PHRASE&MATCH
     NEGATIVE(KEYWORDS
                                 d”Keyword”
®                         35   OPTIMIZATION&
                                                                             TECHNIQUES




               RUN(SEARCH&QUERY&REPORTS
       11      LOOK&FOR&WAYS&TO&EXPAND&KEYWORDS&
               WITHIN&EXISTING&AD&GROUPS.


       12      LOOK&FOR&NEW&AD&
               GROUP&THEMES&&&IDEAS.                 NEW&AD&GROUP


                          TdSHIRTS             LONG&SLEEVE&TdSHIRTS
                            T`shirts                Long&sleeve(T`shirts
                         Buy(T`shirts              Long&sleeved&T`shirts
                        White(T`shirts              T`shirts(longdsleeve
                        Order(T`shirts            White&long&sleeve&shirt
NEW&KEYWORDS           Discount(T`shirts             Long&sleeve&shirt
                         Plain(T`shirts
®   35   OPTIMIZATION&
                                     TECHNIQUES




      UTILIZE(AD&EXTENSIONS!

 13   IMPLEMENT&
      CALL&EXTENSIONS


 14   IMPLEMENT(
      SITELINKS


 15   ADD(
      PRODUCT&EXTENSIONS


 16   ADD(
      LOCATION&EXTENSIONS


 17
NEW
      ADD(
      SOCIAL&EXTENSIONS
®                 35     OPTIMIZATION&
                                                                TECHNIQUES




     TEST&NEW&FEATURES,&TOOLS,
     &&USE&OUTSIDEdTHEdBOX&STRATEGIES

18   TEST&BROAD&MATCH&MODIFIER&FOR&
     BRANDED&CAMPAIGNS


19   TRY&BIDDING&ON&COMPETITOR&BRAND&NAMES&AS&KEYWORDS.&
     (SEPARATE(CAMPAIGN)


20   UTILIZE&GOOGLE&ADWORDS&EDITOR&FOR&BULK&CHANGES,&
     OPTIMIZATIONS,&AND&NEW&CAMPAIGN&LAUNCHES.


21   ADD&TYPOS&OF&MAIN,&HIGHdTRAFFIC&TERMS&USING&A&TYPO&TOOL:
     h^p://tools.seobook.com/spelling/keywords`typos.cgi
®            35   OPTIMIZATION&
                                                        TECHNIQUES




     IMPROVE&REMARKETING&EFFORTS

22   CREATE&AUDIENCE&OF&SITE&VISITORS&THAT&HAVE&
     ALREADY&CONVERTED,&AND&EXCLUDE&THEM&FROM&
     YOUR&REMARKETING&AUDIENCE


23   SET&IMPRESSION&CAP&TO&AVOID&
     OVERSATURATING&PROSPECTS


24   FURTHER&SEGMENT&
     EXISTING&AUDIENCES
®         35   OPTIMIZATION&
                                                      TECHNIQUES




     ENHANCE(AD&COPY

25   A|B&TEST&AD&
     COPY


26   INCLUDE&KEYWORD&
     IN&DISPLAY&URL


27   ENSURE&ALL&ADS&ARE&USING&
     CALLdTOdACTION&PHRASES


28   USE&TRADEMARK&SYMBOLS&  ®&™&
     TO&ESTABLISH&CREDIBILITY&ON&BRANDED&TERMS
®   35   OPTIMIZATION&
                                             TECHNIQUES




     ENHANCE(AD&COPY

29   CAPITALIZE&THE&FIRST&LETTER&
     OF&EACH&WORD


30   USE&EXCLAMATION&
     POINTS!


31   CREATE&CUSTOM&LANDING&PAGES&
     FOR&HIGHdTRAFFIC&TERMS


32   ADVERTISE&PRICE&
     IN&AD&TEXT
®                  35   OPTIMIZATION&
                                                               TECHNIQUES




     OPTIMIZE(GOOGLE&DISPLAY&NETWORK

33   RUN&PLACEMENT&PERFORMANCE&REPORTS(TO(IDENTIFY(AND(
     EXCLUDE(YOUR(ADS(FROM(SHOWING(ON(POOR`PERFORMING(
     AND(IRRELEVANT(SITES(IN(THE(GDN.


34   ADD&NEGATIVE&KEYWORDS(TO(DISPLAY(CAMPAIGNS(IF(YOU(
     NOTICE(GOOGLE(SHOWING(YOUR(ADS(ON(GROUPS(OF(
     IRRELEVANT(SITES(WITH(THE(SAME(THEME


35   AD&GROUPS&SHOULD&BE&GRANULAR&AND&CONTAIN&NO&
     MORE&THAN&6&–&8&KEYWORDS&EACH
®                          35       OPTIMIZATION&
                                                                                                                    TECHNIQUES




                     ALL&35&OPTIMIZATION&TECHNIQUES
01&Don’t(target(desktops,(mobile(devices,(&(       12(Look(for(new(ad(group(themes(&(ideas.          25(A|B(test(ad(copy.
   tablets(in(the(same(campaign(–(separate(        13(Implement(Site(Links.                          26(Include(keyword(in(Display(URL.
   them!
                                                   14(Implement(Call(Extensions.                     27(Ensure(all(ads(are(using(call`to`acXon(
02&Create(separate(campaigns(for(broad(&(                                                               phrases.
   exact(match(keywords.(OWen(Xmes,(you(will(      15(Add(Product(Extensions.
   find(exact(match(keywords(perform(be^er,(        16(Add(LocaXon(Extensions.                        28(Use(trademark(symbols(®(™(to(establish(
   so(you(want(to(have(the(opXon(to(limit(the(                                                          credibility(on(branded(terms.
                                                   17(NEW&–(Add(Social(Extensions.
   money(spent(on(broad(match(keywords(and(                                                          29(Capitalize(The(First(Le^er(Of(Each(Word.
   allocate(as(much(as(possible(to(exact(match.    18(Test(Broad(Match(Modifier(for(branded(
                                                      campaigns.                                     30(Use(exclamaXon(points!
03&Use(Google(AdWords(segmenXng(tool(to(
                                                   19(Try(bidding(on(compeXtor(brand(names(as(       31(Create(custom(landing(pages(for(high`
   analyze(performance(of(Google(Search(vs.(
                                                      keywords.((Separate(campaign).                    traffic(terms.
   Search(Partners.
                                                   20(UXlize(Google(AdWords(Editor(for(bulk(         32(Run(Placement(Performance(Reports(to(
04(If(opted(into(the(Google(Display(Network,(
                                                      changes,(opXmizaXons,(and(new(campaign(           idenXfy(and(exclude(your(ads(from(
   make(sure(it(is(also(in(it’s(own(campaign(as(
                                                      launches.                                         showing(on(poor`performing(and(
   performance(will(vary(from(search!                                                                   irrelevant(sites(in(the(GDN.
05(Conduct(Day(of(Week(Analysis.                   21(Add(typos(of(main,(high`traffic(terms(using(a(
                                                      typo(tool:(h^p://tools.seobook.com/spelling/   33(AdverXse(price(in(ad(text.
06(Conduct(Time(of(Day(Analysis.                      keywords`typos.cgi                             34(Add(negaXve(keywords(to(display(
07(Conduct(Geographic(Analysis.                                                                         campaigns(if(you(noXce(Google(showing(
                                                   22(Create(audience(of(site(visitors(that(have(
08&Find/Add(broad(match(negaXve(keywords.             already(converted,(and(exclude(them(from(         your(ads(on(groups(of(irrelevant(sites(
                                                      your(remarkeXng(audience.                         with(the(same(theme..
09(Find/Add(exact(match(negaXve(keywords.
                                                   23(Set(Impression(Cap(to(avoid(oversaturaXng(     35(Ad(groups(should(be(granular(and(contain(
10(Find/Add(phrase(match(negaXve(keywords.                                                              no(more(than(6(–(8(keywords(each.
                                                      prospects.
11(Look(for(ways(to(expand(keywords(within(
   exisXng(ad(groups.                              24(Further(segment(exisXng(audiences.
THANK&YOU
ben@coffeeforless.com



             ®

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35 Paid Search Optimization Techniques - Ben Kirshner

  • 1. 35 PAID&SEARCH OPTIMIZATION(TECHNIQUES PRESENTED(BY( BEN&KIRSHNER CEO(OF(COFFEEFORLESS.COM ®
  • 2. ® ABOUT Owns&Coffeeforless.com Ranked(on(inc(5000(list(in(2006, BEN 2007,(2008,(2009,(2010(and(2011 Internet&Retailer&top&500 2008,(2009,(2010(&(2011 Adjunct&instructor&at&NYU teaching(courses(on(SEM(and(SEO
  • 3. ® 35 OPTIMIZATION& TECHNIQUES SEGMENT,(SEGMENT,(SEGMENT! 01 Don’t(target(desktops,(mobile(devices,(&(tablets(in(the(same(campaign(–& SEPARATE&THEM! X All&available&devices Let&me&choose...
  • 4. ® 35 OPTIMIZATION& TECHNIQUES SEGMENT,(SEGMENT,(SEGMENT! 02 CREATE&SEPARATE&CAMPAIGNS&FOR&BROAD&&&EXACT&MATCH&KEYWORDS&–&( OWen(Xmes,(you(will(find(exact(match(keywords(perform(be^er,(so(you(want( to(have(the(opXon(to(limit(the(money(spent(on(broad(match(keywords(and allocate(as(much(as(possible(to(exact(match. BUDGET COST&/&CONV.&(many`per`click) $19,845.00/day $29.11 T`SHIRTS(:(EXACT&MATCH $400.00/day $2.43 SWEATSHIRTS(:(EXACT&MATCH $400.00/day $1.88 T`SHIRTS(:(BROAD&MATCH $20.00/day $37.69 SWEATSHIRTS(:(BROAD&MATCH $20.00/day $27.73
  • 5. ® 35 OPTIMIZATION& TECHNIQUES SEGMENT,(SEGMENT,(SEGMENT! 03 USE&GOOGLE&ADWORDS&SEGMENTING&TOOL to(analyze(performance(of(Google(Search(vs.(Search(Partners. Segment
  • 6. ® 35 OPTIMIZATION& TECHNIQUES SEGMENT,(SEGMENT,(SEGMENT! 04 If(opted(into(the(Google(Display(Network, MAKE&SURE&IT&IS&ALSO&IN&IT’S&OWN&CAMPAIGN& AS&PERFORMANCE&WILL&VARY&FROM&SEARCH! CAMPAIGN BUDGET COST&PER&CONVERSION T`SHIRTS(:(SEARCH $100.00 $5.00 T`SHIRTS(:(DISPLAY $50.00 $15.00
  • 7. ® 35 OPTIMIZATION& TECHNIQUES USE(THE(DIMENSIONS&TAB 05 CONDUCT&DAY&OF&WEEK&ANALYSIS. You(might(find(that(your(ads(perform(be^er(during(certain(days(&(Xmes,(so( you(will(want(to(be(more(aggressive(during(those(Xmes.(Conversely,(you(may( idenXfy(Xmes(in(which(your(ads(do(not(perform(well(at(all,(and(may(want(to( consider(turning(them(off(during(those(Xmes! Sunday $31.72 Saturday $31.65
  • 8. ® 35 OPTIMIZATION& TECHNIQUES USE(THE(DIMENSIONS&TAB 06 CONDUCT& TIME&OF&DAY&ANALYSIS. 0 $69.11 1 $81.15 2 $59.10 3 $60.34 4 $46.68 5 $49.27 6 $45.43 7 $43.34 8 $46.02
  • 9. ® 35 OPTIMIZATION& TECHNIQUES USE(THE(DIMENSIONS&TAB 07 DO&GEOGRAPHIC& LOCATION&ANALYSIS
  • 10. ® 35 OPTIMIZATION& TECHNIQUES RUN(SEARCH&QUERY&REPORTS 08 FIND/ADD&BROAD&MATCH NEGATIVE(KEYWORDS dKeyword 09 FIND/ADD&EXACT&MATCH NEGATIVE(KEYWORDS —[Keyword] 10 FIND/ADD&PHRASE&MATCH NEGATIVE(KEYWORDS d”Keyword”
  • 11. ® 35 OPTIMIZATION& TECHNIQUES RUN(SEARCH&QUERY&REPORTS 11 LOOK&FOR&WAYS&TO&EXPAND&KEYWORDS& WITHIN&EXISTING&AD&GROUPS. 12 LOOK&FOR&NEW&AD& GROUP&THEMES&&&IDEAS. NEW&AD&GROUP TdSHIRTS LONG&SLEEVE&TdSHIRTS T`shirts Long&sleeve(T`shirts Buy(T`shirts Long&sleeved&T`shirts White(T`shirts T`shirts(longdsleeve Order(T`shirts White&long&sleeve&shirt NEW&KEYWORDS Discount(T`shirts Long&sleeve&shirt Plain(T`shirts
  • 12. ® 35 OPTIMIZATION& TECHNIQUES UTILIZE(AD&EXTENSIONS! 13 IMPLEMENT& CALL&EXTENSIONS 14 IMPLEMENT( SITELINKS 15 ADD( PRODUCT&EXTENSIONS 16 ADD( LOCATION&EXTENSIONS 17 NEW ADD( SOCIAL&EXTENSIONS
  • 13. ® 35 OPTIMIZATION& TECHNIQUES TEST&NEW&FEATURES,&TOOLS, &&USE&OUTSIDEdTHEdBOX&STRATEGIES 18 TEST&BROAD&MATCH&MODIFIER&FOR& BRANDED&CAMPAIGNS 19 TRY&BIDDING&ON&COMPETITOR&BRAND&NAMES&AS&KEYWORDS.& (SEPARATE(CAMPAIGN) 20 UTILIZE&GOOGLE&ADWORDS&EDITOR&FOR&BULK&CHANGES,& OPTIMIZATIONS,&AND&NEW&CAMPAIGN&LAUNCHES. 21 ADD&TYPOS&OF&MAIN,&HIGHdTRAFFIC&TERMS&USING&A&TYPO&TOOL: h^p://tools.seobook.com/spelling/keywords`typos.cgi
  • 14. ® 35 OPTIMIZATION& TECHNIQUES IMPROVE&REMARKETING&EFFORTS 22 CREATE&AUDIENCE&OF&SITE&VISITORS&THAT&HAVE& ALREADY&CONVERTED,&AND&EXCLUDE&THEM&FROM& YOUR&REMARKETING&AUDIENCE 23 SET&IMPRESSION&CAP&TO&AVOID& OVERSATURATING&PROSPECTS 24 FURTHER&SEGMENT& EXISTING&AUDIENCES
  • 15. ® 35 OPTIMIZATION& TECHNIQUES ENHANCE(AD&COPY 25 A|B&TEST&AD& COPY 26 INCLUDE&KEYWORD& IN&DISPLAY&URL 27 ENSURE&ALL&ADS&ARE&USING& CALLdTOdACTION&PHRASES 28 USE&TRADEMARK&SYMBOLS& ®&™& TO&ESTABLISH&CREDIBILITY&ON&BRANDED&TERMS
  • 16. ® 35 OPTIMIZATION& TECHNIQUES ENHANCE(AD&COPY 29 CAPITALIZE&THE&FIRST&LETTER& OF&EACH&WORD 30 USE&EXCLAMATION& POINTS! 31 CREATE&CUSTOM&LANDING&PAGES& FOR&HIGHdTRAFFIC&TERMS 32 ADVERTISE&PRICE& IN&AD&TEXT
  • 17. ® 35 OPTIMIZATION& TECHNIQUES OPTIMIZE(GOOGLE&DISPLAY&NETWORK 33 RUN&PLACEMENT&PERFORMANCE&REPORTS(TO(IDENTIFY(AND( EXCLUDE(YOUR(ADS(FROM(SHOWING(ON(POOR`PERFORMING( AND(IRRELEVANT(SITES(IN(THE(GDN. 34 ADD&NEGATIVE&KEYWORDS(TO(DISPLAY(CAMPAIGNS(IF(YOU( NOTICE(GOOGLE(SHOWING(YOUR(ADS(ON(GROUPS(OF( IRRELEVANT(SITES(WITH(THE(SAME(THEME 35 AD&GROUPS&SHOULD&BE&GRANULAR&AND&CONTAIN&NO& MORE&THAN&6&–&8&KEYWORDS&EACH
  • 18. ® 35 OPTIMIZATION& TECHNIQUES ALL&35&OPTIMIZATION&TECHNIQUES 01&Don’t(target(desktops,(mobile(devices,(&( 12(Look(for(new(ad(group(themes(&(ideas. 25(A|B(test(ad(copy. tablets(in(the(same(campaign(–(separate( 13(Implement(Site(Links. 26(Include(keyword(in(Display(URL. them! 14(Implement(Call(Extensions. 27(Ensure(all(ads(are(using(call`to`acXon( 02&Create(separate(campaigns(for(broad(&( phrases. exact(match(keywords.(OWen(Xmes,(you(will( 15(Add(Product(Extensions. find(exact(match(keywords(perform(be^er,( 16(Add(LocaXon(Extensions. 28(Use(trademark(symbols(®(™(to(establish( so(you(want(to(have(the(opXon(to(limit(the( credibility(on(branded(terms. 17(NEW&–(Add(Social(Extensions. money(spent(on(broad(match(keywords(and( 29(Capitalize(The(First(Le^er(Of(Each(Word. allocate(as(much(as(possible(to(exact(match. 18(Test(Broad(Match(Modifier(for(branded( campaigns. 30(Use(exclamaXon(points! 03&Use(Google(AdWords(segmenXng(tool(to( 19(Try(bidding(on(compeXtor(brand(names(as( 31(Create(custom(landing(pages(for(high` analyze(performance(of(Google(Search(vs.( keywords.((Separate(campaign). traffic(terms. Search(Partners. 20(UXlize(Google(AdWords(Editor(for(bulk( 32(Run(Placement(Performance(Reports(to( 04(If(opted(into(the(Google(Display(Network,( changes,(opXmizaXons,(and(new(campaign( idenXfy(and(exclude(your(ads(from( make(sure(it(is(also(in(it’s(own(campaign(as( launches. showing(on(poor`performing(and( performance(will(vary(from(search! irrelevant(sites(in(the(GDN. 05(Conduct(Day(of(Week(Analysis. 21(Add(typos(of(main,(high`traffic(terms(using(a( typo(tool:(h^p://tools.seobook.com/spelling/ 33(AdverXse(price(in(ad(text. 06(Conduct(Time(of(Day(Analysis. keywords`typos.cgi 34(Add(negaXve(keywords(to(display( 07(Conduct(Geographic(Analysis. campaigns(if(you(noXce(Google(showing( 22(Create(audience(of(site(visitors(that(have( 08&Find/Add(broad(match(negaXve(keywords. already(converted,(and(exclude(them(from( your(ads(on(groups(of(irrelevant(sites( your(remarkeXng(audience. with(the(same(theme.. 09(Find/Add(exact(match(negaXve(keywords. 23(Set(Impression(Cap(to(avoid(oversaturaXng( 35(Ad(groups(should(be(granular(and(contain( 10(Find/Add(phrase(match(negaXve(keywords. no(more(than(6(–(8(keywords(each. prospects. 11(Look(for(ways(to(expand(keywords(within( exisXng(ad(groups. 24(Further(segment(exisXng(audiences.