1. Change
Management
Leading People

2. Change Management
“A structured process and
set of tools for leading the
people side of change to
achieve a desired
outcome” Prosci

3. Preparing Managing Reinforcing
PHASE 1 PHASE 2 PHASE 3

4. Preparing Managing Reinforcing
PHASE 1 PHASE 2 PHASE 3

5. Prepare
team
Phase 1 Preparing
Define
strategy
Sponsorship
model

6. Prepare
team
Phase 1 Preparing
Define
strategy
Sponsorship
model

7. solution to
move you from
where you are
now (A) to
where you want
to be (B)
THE WHAT
strategy
Creative Commons by Emanuele

8. What is your (A) and
what is your (B)?

9. If BIM is the strategy…
Why, for whom, when?
example

10. Prepare
team
Phase 1 Preparing
Define
strategy
Sponsorship
model

11. Who are the team
delivering the
change?
How do they need to
be prepared?
Creative Commons US Navy

12. The team is___________
Briefing, training and
motivation
example

13. Prepare
team
Phase 1 Preparing
Define
strategy
Sponsorship
model

14. Active and visible
participation by senior
business leaders
throughout

15. Unfortunately
many executives
do not know what
this sponsorship
looks like

16. A change agent or
project leader’s role
includes helping senior
executives do the right
things to sponsor the
project

17. Who are the
key sponsors?
What visible role
do they play?
Creative Commons by Heartfelt Coaching

18. The sponsor
is_________ They will
lead engagement by
_______
example

19. Preparing Managing Reinforcing
PHASE 1 PHASE 2 PHASE 3

20. Action and
implement
plans
Phase 2 Managing
Develop Change
Management
Plan

21. Move from (A)
to (B) with an
acceptable balance
of risk and reward
THE HOW
Creative Commons by Calsidy Rose

22. Action and
implement
plans
Phase 2 Managing
Develop Change
Management
Plan

23. What does the plan include?
Are people ready for the
change?

24. Action and
implement
plans
Phase 2 Managing
Develop Change
Management
Plan

25. Scale
Number
Resistance
Gradual or radical?
Factors to consider

26. Required resources,
budget and time
Research and training
Communications
Factors to consider

27. Preparing Managing Reinforcing
PHASE 1 PHASE 2 PHASE 3

28. Managing
resistance
Phase 3 Reinforcing
Collect &
analyse
Corrective
actions

29. Managing
resistance
Phase 3 Reinforcing
Collect &
analyse
Corrective
actions

30. Analysis and corrective
action based upon feedback
provides a robust cycle for
implementing change

31. How would
you capture
feedback?

32. Managing
resistance
Phase 3 Reinforcing
Collect &
analyse
Corrective
actions

33. Managing
change is not a
one way street

34. Fear
Anger
Disgust
Shame
Sadness
8 Primary Emotions & Responses
Survive
Threat avoidance
Defensiveness
Attack
Startle/ surprise
Excitement
Trust
Thrive
Relate
Create
Motivate
OR

35. How do we engender
excitement and trust when
introducing BIM as a change?

36. Managing
resistance
Phase 3 Reinforcing
Collect &
analyse
Corrective
actions

37. How is it good for the
business and the
organisation?

38. How is it good for me?
What does it mean for the
people I work with?

39. Thank you
Clarkson Alliance
enquiries@clarksonalliance.com
T: 01865 355580
W: clarksonalliance.com
@CAProjects_