Olark is leading the industry of live chat software. They have created a simple and beautiful product that includes the essential features for a live chat software.
http://thebestcompanys.com/ has provided this slide so you can learn what makes Olark an excellent solution for live chat software. They provide monthly, affordable plans with a service that can be implemented to your site in minutes.
2. Olark: Overview
Starting with only four employees and now with over thirty, Olark is a leading live
chat software company. They provide an efficient, elegant, and simple design for
businesses that need live chat for their website.
Founded in 2009 by four men, Ben Congleton, Matt Pizzimenti, Roland Osborne,
and Zach Steindler, Olark is passionate about providing the best customer
service possible through live chat. You’ll be able to notice that as soon as you
begin a live chat with one of their own employees.
Headquartered in South Park, San Francisco and with offices across the U.S. as
well as Canada, Brazil and the U.K., Olark is a company offering live chat
software to anyone around the world.
3. Olark: Pricing
Bronze Gold Platinum Ultimate
$17/Month $49/Month $129/Month $243/Month
1 Operator
Includes Core
Features
4 Operators
Includes Core
Features
8 Operators
Includes Core
Features + Groups
15 Operators
Includes Core Features
+ Groups + Phone
Olark For Support
• Chat Ratings
• In-browser Chat
• Targeted Chat
• Data Insights
• Customizable
• Data Insights
• Offline Messages
• Developer API
• Cobrowsing
• CRM & Helpdesk Integrations
Core
Features
5. Olark: Additional Info
• The Groups feature allows visitors to find the right customer service agents
according to their needs whether it be for support or your sales team.
• Cobrowsing allows your customer service agent to see the screen of the person
they are helping and even input data for them.
• Olark provides an easy solution to getting live chat up on your website within
minutes.
• Instant feedback surveys are available to help your customer service agents
improve.
• Open API is available to allow you to customize Olark anyway you want.
• If you are looking for a live chat software for your business, Olark is the way to go.