Facilitation Workshop

1. June 17, 2015

2. Facilitation is a fluid process using a variety of tools,
techniques, and activities to…
 Empower participants, create clarity, invite collaboration, and…
 Increase commitment to the solutions created by the group in order
to…
 MAXIMIZE PRODUCTIVITY
Source: Agile Coaching Institute

3.  Process
 Structured
 Fluid (changes w/needs of the group)
 Variety of techniques
 Guiding a group to their own solutions
 Listening (80% or more of the time)
 Building bridges
 Engaging ALL the styles and ideas
 Being the “ringmaster”
Source: Agile Coaching Institute

4.  Content
 Rigid (stuck to the agenda planned)
 One big group conversation all the time
 Forcing or manipulating a group
 Talking (more than 20% of the time)
 Taking sides or deeming one answer as “right”
 Only engaging those who think/act like you
 Being one of the acts in the center ring
Source: Agile Coaching Institute

5.  Buy-in
 Engagement
 Enthusiasm or excitement
 Empowerment
 Collaboration
 Creative thinking (outside the box, beyond the norm)
 Corrects dysfunction
 Results
 Increased productivity
 Clarity
Source: Agile Coaching Institute

6. Before the Meeting
During the Meeting
Doing the Work
During the Meeting
Open the Session
During the Meeting
Close the Session
After the Meeting
Throughout the Process:
Indentify & Deal with Dysfunctional Behaviors Effectively
Source: Agile Coaching Institute