IBM Growth Markets

Growth Markets Unit
January 2011

IBM Growth Markets
External Presentation

•Please view in slide show to see slide builds
•Speaker notes under slides

© 2010 IBM Corporation

IBM Growth Markets External Presentation

Overview

IBM Global Strategy IBM’s Growth Market Growth market Growth markets
Unit characteristics opportunity

Investments to support Making Markets Making the world work
growth better – IBM celebrates
100 years

2 © 2010 IBM Corporation


IBM Global Strategy
IBM’s investments in 2010 and 2011 are focused on four high-potential opportunities

Smarter Planet

Growth Markets

Cloud & Next Generation Data
Center

Analytics



The growth markets need energy, technology & infrastructure

More than $1T in committed Infrastructure build outs will drive IMF predicts that developing countries In the past 10 years internet penetration
infrastructure spending will be demand for global resources – will account for 50% of the global in LA & MEA has increased 10 times that
invested in Middle East economies particularly power, food & raw economy by 2014. of NA
over the next 5 years materials.

the number of people moving to 5 billion m2 of road will be Indonesia will spend $155B in Indian household income will
urban cities every year – is the paved in China by 2025; infrastructure development in next triple by 2025
equivalent of 10 NYCs equivalent to a 2 lane road 40 five years on toll roads and railways.
times around the globe



IBM’s growth markets extend ‘beyond the BRICs’
Countries targeted for expansion and investment are commonly known as BRICs, N-
11, CIVETS.
Regardless of country groupings, IBM has been present and investing in all of these
markets, in many cases for 50 years or more.

The N-11
Bangladesh Collectively Large & young
accounts for 1.3B populations
Egypt population CIVETS

Indonesia Colombia

Iran Indonesia

Korea Vietnam

Mexico
Diversified with Egypt
20% of World’s solid financial
Nigeria population systems Turkey

Pakistan South Africa

The Philippines
Turkey Source: The Economist
Vietnam Relative political
11% Global GDP stability

Source: Goldman Sachs



IBM in Growth Markets……investing for potential growth
Growth Markets – share of geographic revenue
In 2009, growth markets represented 19 percent of IBM’s
2015 25% geographic revenue and grew 8 points faster than major
markets.
2009
Double-digit growth @CC in over 30 countries
19%
Opened 40 branch offices year-to-date for a total of 103
18% Growth led by expansion into new territories

17%
Systems & Technology grew 25% yr/yr @CC

Focus industries grew 21% yr/yr @CC
16% Growth Markets +13% yr/yr @CC

2005 15% BRICs +26% yr/yr @CC



The opportunity for GROWTH is significant
The number of people moving to urban cities every
year, equivalent to 10 NYC's

87% of the world's population
Russia

Real GDP growth 2009 to 2015
Over 55% of World GDP growth

Real GDP Growth ‘09-'15 Served IT Growth ‘09-'15 Served IT
as % of Real GDP ‘09

5% 8%
2.4%

2% 3%
0.7%
Major MarketsGrowth Major MarketsGrowth Major MarketsGrowth
Markets Markets Markets

Source: Demographic Data, United Nations
7 GDP Data, IBM Finance, Chief Economist, April 2010 © 2010 IBM Corporation
IT Market Data, IBM Market Insights Market View (April 2010) at Constant Currency


17 of 20 Markets Citiescommon growth characteristics
Growth Largest have are in the Growth Markets
• Rapidly growing economies and accelerating IT markets
• Focus on fast infrastructure scale-up
• Limited resources
• 1. Mexico City new business models 3. Shanghai
Creative 2. Mumbai 4. Kolkata 5. New Delhi

• Investment themes link to improvements in macroeconomic
stability, trade, investment & quality of education

6. Beijing 7. Sao Paulo 8. Buenos Aires 9. Moscow 10. Seoul

11. Chongqing 12. Istanbul 13. Karachi 14. Jakarta 15. Guangzhou

16. Tokyo 17. Wuhan 18. London 19. New York 20. Bangkok

Source: United Nations, Wikipedia



IBM in Growth Markets: over 147 countries
Global Headquarters in Shanghai
Eight Growth Market Teams

Central & Eastern Europe

South Korea
Middle East & Africa Greater China Group

India / ASEAN
South Asia
Latin America

Australia & New Zealand



IBM has invested in growth markets in infrastructure & skills
for long term growth
A Globally Integrated Enterprise

Global Delivery Center
Software & Hardware Lab
Poland Russia
Research Lab
Innovation Center Czech Republic Slovakia
Cloud Computing Center Hungary
Romania
Micro-financing Hub
Turkey South Korea
China
Natural Resources
Egypt
Telecommunications Morocco
Mexico
Vietnam
Rail India

Health Philippines

Energy Malaysia
Brazil Singapore
Finance
Peru
Retail
Australia
South Africa
Argentina



Research is at the core of IBM’s commitment to innovation
5 of 10 labs are now in Growth Markets
IBM Research in China

Russia

IBM Research in
IBM Research in Israel Melbourne

IBM Research in India

IBM Research in Brazil


Applying Research solves problems and creates solutions for
our clients and society
Analytics to improve the healthcare
IBM Research in China
Peking University People’s Hospital has built a smart
healthcare system based on IBM analytics technology to
enable cooperation and resource sharing among medical
services providers for improved patient care. The new
centralized system, developed by IBM Research - China will
improve doctors’ operational efficiency and reduce medical
errors by providing a comprehensive overview of patients’
Russia
data. It will also improve interactions with patients and make
healthcare services more accessible and affordable to them.

Spoken Web to help the poor
IBM Research is helping to create an alternative to the Web as
PCs and displays are not widely available in developing
nations. The IBM Research - India team provides much of the
Internet’s connectivity and information through voice
commands sent via cell phones. Now farmers in remote rural
areas can get information about weather, crop prices and the
best times to plant from a cell phone service that costs as little IBM Research in India
as $5 or $10 a month.



Business Analytics solutions centers are driving solutions to
maximize the utilization of information
IBM Analytics Solutions Center in China

Russia

IBM BAO Centre of Competency in India



Business Analytics solutions increase data visibility &
streamline processes
Sub Saharan Africa
Nigerian Banking Industry: Three major Nigerian banks have turned to Russia
IBM to support the transformation of their operations as the country's Russian Prosecutor General's Office: IBM has deployed a new information
banking sector reforms. By using business analytics and service system powered by IBM analytics. The system streamlines the work of employees
management software, benefits include increased visibility of information of the Prosecutor General's office by consolidating operations and providing an
and improved manageability and efficiency of their organizations. extensive regional network that carries out business inspections in all Russian
regions. The new system is part of the Russian Government’s strategy to ensure
transparency and openness of business inspections.

Russia
Latin America
China
Banco Itau: IBM will deploy a new information
Wuhan Municipal Government, in
architecture supporting the Bank's growth plan
the provincial capital of Hubei
for the next five years. The implementation will
Province, is working with IBM to
enable data analysis and management for the
build a smart logistic information
entire institution to improve decision-making
platform to speed up the
processes.
establishment of modern logistics
system, to upgrade the industry
structure and increase the city
competitiveness.

India
Bharti Airtel: India’s largest private sector telecom
operator created a highly flexible platform for integrating
its customer-facing processes across all lines of business.
The dramatic process streamlining enabled an astounding
1.5 million new customers/month.



IBM continues to build capability in delivery centers based on
client demand
Eight Strategic Global Delivery Centers
Romania China
• Support for multiple languages: • Language Translation Service Center
(English, French, German, Italian) • Strong infrastructure and relationship with academia
• Cultural affinity and favorable time zone in Europe • Expertise in ERP, Testing, Web, Legacy support, Data Mgmt
• Mainframe, AS400, Web • One of largest SAP Practices among SAP global partners in China
Development, Package/ERP • 24 x 7 support service capability
• Global Business Solutions Center (GBSC)

Russia

India Philippines
• Industry domain experienced resources • Java/J2EE, Web, COBOL/Main
Brazil • Excellent English language skills frame, SAP, Oracle, database,
• Deep knowledge in Telecom & • Global Business Solutions Center (GBSC) Business Analytics and
Financial Services Intelligence skills
• Full ERP Support & custom development
• Multi-language support • Strong multi-cultural and
• Language Translation Service Center
(English, Spanish, Portuguese, Itali language adaptability
an) • ABAP Technology Assembly
• Mainframe, DB Center
technologies, Testing, Web
• Time zone capabilities enable
Multi-GDC approach Egypt Vietnam
• Support for English, French, Japanese
• Delivery center gateway to Middle East
languages
Argentina • Embedded software center of excellence
• Expertise in ADM, Systems
• Info & Data • Close partnership and support from local Integration, Testing
Management, Mainframe, Web, Packag government
• Web, Mainframe, SAP
e/ERP, Test • Supporting Public, Financial Services and
• Financial Industrial sectors
Services, Communications, Retail &
Distribution
• Strong multi-cultural and language
adaptability supporting Spanish
speaking delivery requirements


Clients looking at delivery to focus on growth
ABB
IBM has helped ABB drive lower IT cost and increased service performance
and user satisfaction. A dedicated, multi-hundred person team at IBM’s Korea Exchange Bank
center in Brno in the Czech Republic supports ABB. Since 2003, ABB has IBM is helping the Korea Exchange Bank to centralize its procurement
quintupled (5x) their stock price and market cap (to over $50B) processes, implement established standards and an integrated tracking system to
increase optimization and compliance and reduce costs. The bank witnessed
10% savings in the first five months by leveraging IBM’s supply chain
expertise, marketing intelligence and supplier relationships. Improvements to
procurement processes led to better control, visibility and internal compliance by
leveraging IBM global infrastructure capabilities.

Campbell’s Soup Company
Campbell's, the world famous packaged food company first signed Strategic Outsourcing
contract with IBM was signed in 1995, and was recently re-signed in early 2009 as a 5-year
extension. Campbell's has always challenged IBM to provide lower costs and standardization for
its IT services. In the past 3 years, however, Campbell's business strategy has targeted
expansion into Eastern Europe and China as a way to achieving exceptional growth.
This shift in business strategy has caused a corresponding shift in IT strategy. IBM's global reach
and the Global Delivery Framework (we provide services from
Brazil, Argentina, EMEA, India, China , South Africa and the US) have made significant
contributions in helping Campbell's achieve this transformation.



Cloud computing – the new consumption and delivery model

IBM and Trade Van, a Taiwan application service
provider have built the first cloud computing platform
Cloudburst technology at Jordan’s University in Asia
of Science & Technology Targeted for the trading community the platform provides more than
IBM is providing the technology and services for the Jordan 50 application services round-the-clock - in the areas of customs
University of Science and Technology (JUST) to establish a reporting and clearance, land information, e-commerce, supply chain
new Centre of Excellence for Service Science Innovation at and logistics - to 45,000 enterprises to help them conduct business
the university's campus in Irbid city, in northern Jordan. more efficiently in Taiwan and globally. The platform supports 5
Based on CloudBurst technology and running on IBM million transactions a day.
BladeCenter, the new centre will deliver teaching resources
and technology expertise to students. IBM consultants are Russia
supportingJUST with curriculum development and provide
expertise in the area of Services Science Management and
Engineering (SSME).

IBM builds Cloud Computing platform for Yingkou
City, China
IBM and Yingkou municipal government have embarked on a collaboration
to build a Regional Economic Common Service Cloud Computing Platform
to support Yingkou City’s transformation from an old manufacturing base
into a modern service-based economy. The cloud computing platform is an
integral part of Liaoning Yingkou Coastal Industrial Base’s city infrastructure
project, which aims to attract investors especially in the high technology and
high value services sectors.



IBM Growth Markets strategies

Prioritized 20 Countries
Expanding beyond major cities

Making Markets
Russia

High-end Systems
Infrastructure Software solutions
Development
Large Services Projects

Industry Growth
Investing in skills
Leading in key industries
Making new markets



20 countries for selected market expansion and growth
Market Expansion
Making Markets
IT Market Size & Growth
IT as a % of GDP
Macro-economic
Russia
Business Environment
Political Environment
Human Capital
Physical Infrastructure
Russia
Economic Recovery
Government Effectiveness Poland
Czech Republic

South Korea
China
Taiwan
Mexico UAE Vietnam
Saudi Arabia Philippines
India
Thailand
Brazil Malaysia
Singapore Australia

Chile Indonesia
South Africa



IBM is expanding into new markets and creating branches
in established countries Making Markets
2000 2010 2015
Countries with
IBM offices 42 56 74
2000 2010 2015
Branch Offices
Countries with 95 261 455
IBM offices 42 56 74
Branch Offices 95 261 455 Riga
Warsaw Prague
Moscow

Budapest Kiev
Bucharest
Zagreb
Sofia Seoul
Istanbul Lahore Beijing
Tunis Busan
Casablanca Islamabad Delhi
Cairo Shanghai
Monterrey Karachi
Mumbai Guangzhou
Mexico City Dubai Hanoi
Guadalajara Bangkok
Barranquilla Caracas Bangalore Manila
Medellin Valencia
Cali Bogota Kuala Lumpur
Quito Fortaleza Singapore
Recife Jakarta
Lima Brasilia
Arequipa Salvador Northern Territory
Antofagasta Belo Horizonte
Rio de Janeiro Queensland
Tucuman Sao Paulo Western Australia
Cordoba Porto Alegre Johannesburg NSW
Mendoza Montevideo Auckland
Cape Town Durban ACT
Santiago Victoria
Buenos Aires Wellington
Tasmania Christchurch



China is leading in branch expansion
Making Markets
Market Expansion
2000 Population 1.3 B 2010
3 Branch Offices 28 Branch Offices
Real GDP (2009) 3.7 T$

Real GDP Growth
8.5 %
(2009-2015)
Harbin

Changchu
Served IT Market
19 B$ Shengyang
(2009) Urumqi
Beijing Beijing
Shijiazhuang
Taiyuan Tianjin
Served IT Growth Jinan
12.0 % Jinan
(2009 – 2015) Xian ZhenZhou
Chengdu Wuhan Shanghai
Shanghai Chongqing
Nanchang
Ningbo
2009 Served IT spending Kunming Fuzhou
80 %
outside major cities
Nanning Xiamen
Guangzhou
Guangzhou
Shenzhen

Expanding to 70 Branch Offices by 2015

Source: GDP Data, IBM Finance, Chief Economist, April 2010
IT Market Data, IBM Market Insights Market View (April 2010) at Constant Currency
IT City Data, IBM Market Insights City Opportunity (March 2010) at Constant Currency


India
Making Markets

2000 2010
3 Branch Offices Population 1.1 B 12 Branch Offices
Real GDP (2009) 1.1 T$

Real GDP Growth
7.1 %
(2009-2015)

Served IT Market
7 B$ Ludhiana / Chandigarh
(2009)
Delhi
Delhi
Lucknow
Served IT Growth
13.6 % Kolkata
(2009 – 2015) Ahmedabad
Pune Bhuvaneshwar
Mumbai
Mumbai
Hyderabad
2009 Served IT spending
62 %
Bangalore outside major cities Bangalore Chennai
Cochin


22 IT Market Data, IBM Market Insights Market Corporation2010) at Constant Currency
© 2010 IBM View (April


Brazil
Making Markets

2000 2010
9 Branch Offices Population 192 M 23 Branch Offices
Real GDP (2009) 1.2 T$

Real GDP Growth
4.5 %
(2009-2015)

Belem
Fortaleza Served IT Market Fortaleza
15 B$
(2009)
Recife Recife
Salvador Salvador
Served IT Growth Brasilia
Brasilia 7.6 %
(2009 – 2015) Uberlandia Goiania
Sao Jose do Rio Preto Vitoria
Belo Horizonte Ribeirao Preto Belo Horizonte
Campinas Rio de Janeiro
Rio de Janeiro 2009 Served IT spending
Sao Paulo 60 % Londrina Sao Paulo
outside major cities Guarulhos
Curitiba Barueri Curitiba Joinville
Porto Aegre ABC Porto Aegre
Caxias do Sul
Florianopolis

23 © 2010 IBM Corporation Market Insights Market View (April 2010) at Constant Currency
IT Market Data, IBM


Mexico
Making Markets

2000 2012
3 Branch Offices Population 108 M 20 Branch Offices
GDP (2009) 0.88 T$
Tijuana
Tijuana
GDP CAGR%
7% Cd. Juárez /
Cd. Juárez / (2009-2014)
Chihuahua
Chihuahua
Served IT Market
Monterrey
Monterrey 4.6 B$
(2009)
Querétaro / Celaya
Querétaro / Celaya / León
/ León Served IT CAGR% Mérida
Mérida (2009 – 2013)
6.6%
Veracruz / Jalapa
Veracruz / Jalapa
Guadalajara
Guadalajara Toluca
Toluca 2009 Served IT spending
46 % D.F.
D.F. outside major cities Puebla
Puebla

Source: GDP Data,: CAPEM. June, 2009.
Population: “Mexico at a Glance 2009”, INEGI. 2009.
IT City Data: IBM GMU Cities 1H10 GMV February Industry x E-size x Product Final Delivery


ASEAN
Making Markets

2000 2010
6 Branch Offices Population 86.97 M 18 Branch Offices
Real GDP (2009) US$92.84B

Hanoi
Hanoi Real GDP Growth Danang
5.4 %
(2009-2015)
Chiang Mai Manila
Manila Bangkok Calamba
Bangkok
Served IT Market Cebu
US$2332M Ho Chi
(2009)
Medan Minh
Kuala Lumpur
Kuala Lumpur Served IT Growth Penang
Singapore (2009 – 2015)
6.5 % JohorSingapore
Kuching
Makassar
2009 Served IT spending
55 %
outside major cities Jakarta Surabaya
Jakarta


IT Market Data, IBM


Middle East & Sub-Saharan Africa
Making Markets

2000 2010
10 Branch Offices Population 1.3 B 23 Branch Offices
Real GDP (2009) 2.0 T$

Real GDP Growth Algiers Tunis
Islamabad 3.3 % Tripoli Islamabad
Tunis Cairo (2009-2015)
Lahore Rabat Cairo Lahore
Karachi Casablanca Doha Karachi
Casablanca Served IT Market
12 B$
Abu Dhabi
Dubai (2009) Riyadh Dubai
Dakar
Served IT Growth
7.4 % Lagos
(2009 – 2015) Accra Nairobi
Dar Es Salaam
2009 Served IT Luanda
spending outside 64 %
major cities

Johannesburg Johannesburg
Cape Town Durban Cape Town Durban


IT Market Data, IBM


Build-out of IT infrastructure to support economic growth
Infrastructure
Development
China
Russia
Wuxi government builds
Optimization of IT cloud computing platform to
infrastructure for freight & give Independent Software
passenger management Vendors a head start

South Korea Taiwan
processing for 11 Smart Taxation Russia
Service
banks, 2.6M merchants, System which includes system
integration and process
40M cardholders
transformation.

Brazil
High-end systems and software Thailand
in support of Business Analytics Centralized, web-
accessible health
information system
Africa
Consolidate Bharti Airtel's information
technology in 16 African nations into one
integrated system

Australia
Namibia IT for core business
functions National
1st mainframe in Namibia to
Broadband Network
localize core banking for 400K
customers



Investment in communities and skills Infrastructure
Smarter
Transport Development

Smarter
Banking

Smarter
Healthcare

Smarter Smarter
Telecommunications Energy

Smarter Smarter
Building Education

Smarter
Government


Investment in communities and skills Industry Growth
Smarter
Communities in Need - SME Toolkit
Transport
A collaboration with the World Bank, the SME Toolkit is a free on–
line program which provides information and communication
technologies to help small businesses in emerging markets learn
and implement sustainable business management practices..
Smarter
Volunteering GovernmentBanking
Partnerships
Employee volunteer initiative, On Demand Community, since its By helping governments to establish new national research
inception in 2003, over 145,000 employees and retirees have
Smarter facilities, we are helping to create new industries, develop long
registered and performed almost 10 million hours of volunteer terms skills or stimulate their economies.
Healthcare
service around the world.

Collaboration with Universities
Education Programs IBM works with 5,000 universities and 10,000 faculties around
Smarter
IBM's goal with KidSmart Early Learning program is to give pre-K
Smarter
the globe. We have joint initiatives and investments with
Telecommunications universities in countries like Energy
programs all over the world the tools they need to enrich teaching Vietnam, Malaysia, India, Russia, Brazil, Bulgaria, Egypt, Chin
and learning, so that children arrive at elementary school prepared a and Africa to encourage the training and education of the
and excited to learn. skills required.

Global Placements & Mentoring
Smarter Transferring knowledge and expertise to the growth markets is
Smarter
critical. One of the ways we do this is to move experts into the
Education
Building
Communities In Need – market to coach and train local teams.
Corporate Services Corps
IBM’s top talent works in teams of roughly 12 to provide in-depth
business and IT consulting support to local entrepreneurs and small Environmental Programs
businesses, not for profit organizations, educational institutions and Working through The Nature Conservancy's Rivers for
government agencies in emerging nations such as Tomorrow, IBM and The Nature Conservancy are collaborating to
Brazil, China, Nigeria, Romania, Poland, and Vietnam. conserve some of the world's great rivers by meshing extraordinary
computing power and science-driven conservation.
Smarter
Government


Cities and industries become smart Industry Growth

Russia
Russia
Czech
Republic
Korea

China
India
Vietnam
Saudi Arabia
Philippines
Thailand
Nigeria
Tanzania

Peru
Brazil

Australia
Chile



Cities and industries become smart Industry Growth
KOREA
Korea - Smarter safety
CHINA
IBM built a public safety system for Incheon Free Economic Zone to help the Authority prevent
crime and even predict possible events by recognizing and analyzing certain patterns and data in
China - Smarter environment
INDIA
real-time. This city infrastructure project is driven by the government’s efforts of turning Incheon
RUSSIA
IBM, the City of Shenyang, andIndia – Smartermajor economic hub in Northeast Asia. Eco-City
Northeasterna health insurance
into University have established the Shenyang
VIETNAM
Russia – Smarter Government Services
Research Institute to advance technology solutions that enable cities to create a healthy
environment in whichREPUBLICcompanywork.– The research efforts focus on advancing
CZECH citizens can
A major health insurance live and in India accelerates claims processing
THAILANDVietnam Smarter Foodthe work of employees in the
reduces Korea PHILIPPINES
A new informationthat:
solutions system powered by IBM analytics streamlines
technology from 30 days - significantly reduce carbon emissions, conserve energy, manage water
Czech Republic to 7 days and Russian coveragewith thesystem streamlinesto work of
Smarter transport lifelines -pre-authorization from up top
Prosecutor General's Office from Smarter Healthcare Smarter banking
efficiently,Fishing is one of food of theeconomicFederation. Themobile phonetransportationseafood
effectively track Vietnam’s farm tojoins forces with IBMcountry among the the 10 and
48 hours to 30 minutes-when it fork, enhance the intelligence of promotions
Thailand Philippines - Smarter Business Partner
IBM BlueSky enablestraffic systems, the premier global analyse South Korea, Kookmin Bankthat carries
employees by Tothe world.asoperations and and bank in extensive regional network engaged IBM to build a
consolidating create collectIBM, Vietnam State response plans.
the Prague Partnering with providing an
exporters in leapfrog implement a paperless healthcare managementTechnological Innovation is
HealthSpring to Airport to environmental emergency Agency for system
Bangkok Hospitalefficiently working with IBM mobilestrategy Thetraceability win newtointegrating detailed view micro-
out business inspections existing to system, which is new system is part ones, gain 160 million business
Group ishold onto inidentificationregions.customers and technology the Philippine telcos must
all Russian (RFID) and used byservices byofconduct a
enhance its patient care the bank
information now using radio to set comprising IBM software and hardware.
more To frequencymost suitable phone for
next generation banking
the to Russian
and the calculation oftransactionspromotionsorigin, processingin will manageand security. Through toolbox has cut the
centralizing its electronicfees and records.transparency and real time. Globe Telecom's smart the consolidation of
Government'starget a suchwith improved reliability, openness ofand interconnect the storage
of seafood exports - day as forcharges. system availabilitylocation in transport and
airport medical handling The new IBM procedures, business inspections.
strategy to ensure new services
BlueSky is temperature. This17 hospitals China Group'sservice promotionssupply chain improving global foodacross
medical records across preparation timeincluding to calculate offering patients aweeks to three weeks, increasing
able to automatically generateis shared retail network, corporatefrom 40 'one-stop' card services
key the intelligence in the Smarter energy global banking and credit
records along the entire
business areas for launching banking,
registration airport's than 1200 global - landing;safety. sales by 600 percent.
billing charges for the process, services India canbranches,trackbank reaped the history. including improvement of
more while doctors - Smarter microfinance medical benefits
including:instantly noise;
the patient
Globe's
parking; and Electric Power Research Institute, – Smarter transport Gridreduction of the China (State
Russia to of airport
IBM airport usage KINGDOM OF by 10 a subsidiary ofas well as Corporation of annual operational, facility
operational efficiency SAUDI35 percent, State
by passengers; provisioning ARABIA
departure AUSTRALIA the world, to optimize its
facilities andhave developed an optimized distribution network planning 15banking percent respectively.
Grid) Microfinance bank Grameenand maintenance costs by platform toplatform decision-
expansion Koota uses an open-source and 20 support
IBM is resources for individual flights (such asnetwork reliability improvement. State Grid, which
making for energy savings, loss Saudi -of the largest and
helping Russian Railways, one Smarter Food railway operators in
and arrivalinfrastructure Kingdom Thailand Arabiaothers) enabling them andHealthcare management
bridges;NIGERIA new reduction andto Smarter its – Smarterpredict capital
accurate, near-real-time and –
of
for check-in counters; busesinformation, to Russia
supplies power to 25and use expand their microloans, a decade-long smartand other program in
IT technologies improve
requirements; Government Services Australia
freight passenger
special provincesservices. embarked 2010, will agricultural products earning achieve a
handling in producers and exporters of enable Russian Railways to
to China, on insurance accounts power grid
The project, scheduled TANZANIA
Thailand is one of the world’s largest for completion in
systems.Smarter Government Services transmission efficiency and improve allocation of power
Nigeria – bankingKingdom flexibilitygrow fromleveraging 350,000 low-income clients.
2009 to increase Implementingand to ArabiaKorea - Smarter is essential for the successful management of chronic Russia
The functions; Saudi and exports in 2009. Using substantially reducing operating
operational is 70,000 to IBMCzech
$17.3 billion in revenue from food of a collaborative healthcare plantelecommunications PERU
and livestock of 99.9 percent while smart sensor technology
system reliability and fault-tolerance levelresources.
diseases.to Tanzaniacapital partner,offor future development. to maintain and update, many primary care
Yet and businessdeliverywith
technology built cloudbecause the Nigeria FXA, Thailand’s agricultural products are
modernize these paper-based plans are difficult
– Smarter Healthcare
IBM is helping the governmentfrom IBM River State, required governmentTelecom's developers and business partners to
and traceability software of Cross a and computing platform for Republic
IBM has costs adopt SK
the implementation of twoinservices.fail toshelvesthem. Precedence – Smarter Government rolled out on its networks for
from farms to test of publish telecoms applications,Care saw to be Services
healthcare Peru Health
now traceableIBM,physiciansstoreandthe Yesser eGovernment the Roll Back an opportunity to facilitate the adoption and
develop, Part with Novartis, Vodafone and management of chronic disease by developing an
new social welfare andensuring the freshness of food exported from the
collaboration of patient care plans for the BRAZIL
ongoing use its will eventually markets. which are
country This has enhancedsolution to help leadership Peru, needed smarter gather real-time Korea
Program, this in Olivos,arrival in globalprovidegovernment in position as the a way to application
program anainnovative Telecom's save lives
upon areas of Cross district
initiatives designed to help people living developed new SK
Malariaconsumers. rural
Partnership Los
automated, collaborative - Smarterto government
China management system designed to deliver – Smarter Banking
patient care better health outcomes for patients.
everyone in the technology health care the availability processes for Brazilimproved service delivery. With the help
using everyday Kingdomallows data and telecommunications
development platform with improve
to provide a free to access
River State. Project Hope aims information, centralizethe largeststandardizeof anti- company in South Korea to expedite
An intelligent medical children system andandGuangdong to marketof toLife,"
women and records under five the anytime,in Braziloffered meetcitizens will improvea new demands.
services from anyplace at Banco of Called is partnering with IBM to deploy through the development
drugsof IBM, Losproductat Project replacing
system for pregnant malarialthe process from areas ofqualityItauservices "SMStoTraditionalever-evolving market China analytics architecture that
in remote Olivos development Hospital for its the Chinese Medicine business
Tanzania.
the current system a people large SMS network connecting
of of time-consuming, manual
Comfort aims to provide income assistance to private metropolitan(Short Messaging bank's decision makinginstitutions. helps identify value
enables sharing between local facilities and living in improved agility to the residences with public process and
the initiative combines mobile phones, hospitals and across CHILE departments. The
provides multiple
order to technologies in sending their Australia - Smarter
near abjectresult? Better patient care, improved diagnosis andsites to manage thetransport of using enable data analysis and management for the
processes.
poverty in Service) support them and intuitive webopportunities.with the promise
generation treatment - The implementation will deepIndia
Chile – Smarter Industry Modelling
children of traffic on drive cutting-edge research creating congestion, lengthening journey times for motorists
to school.
supplyanalytics to Brisbane’s motorways was in global healthcare.
Heavy medicines critical to reducing deaths institution and supports Banco Itau's aggressive five year growth.
entire from malaria.
and reducingsignificant improvement in the modelling and Microfinance Vietnam
Peru – Smarter numerical simulation ability will be achieved by
A travel reliability for local businesses. The Intelligent Transport solution allows Queensland the
Saudi Arabia
Motorways toCenter for its knowledge of commuters’ travel the University real time data on traffic conditions Philippines
combine Mathematical Modelling (CMM) of patterns with of Chile’s School of Engineering and
In May 2010 IBM to recommend fastest routes and avoid congestion. Thailand Hub, the first
Peru launched the IBM Latin American Microfinance Processing
Science, due to the systems integration of the powerful IBM iDataPlex computer. Able to perform
hub in what will be Nigeria global network of microfinance processing hubs. The Hub, which
the world’s
calculations that previously took two weeks in only two hours, the IBM computer will help calculate
represents a USD 20 million investment, will allow IBM to provide the microfinance sector with an
Tanzania
optimal investments and operations for complex energy and telecommunications networks, as well
integrated financial management system to help stimulate the deployment of banking services in
as simulate complex environmental conditions in mining projects, estimate available water
the AUSTRALIA of the world.
poorest regions
resources in the basins of northern Chile and the dispersion of land and air pollutants.
Peru Australia - Smarter energy
Brazil
Western Power's SmartGrid-Advanced Meter Infrastructure program provides a platform for a range of
energy efficiency initiatives in Western Australia. Western Power will lead this $73.5 million initiative
designed to rethink the way they produce, use and save energy. IBM is the project management partner Australia
Chile for the pilot program.



Making the world work better – IBM celebrates 100 years of
innovation in 2011



This presentation was created by IBM GMU External Relations
For information or queries about this presentation please contact:
Natalie Harms, Manager, GMU External Relations – nharms@au1.ibm.com
Karen Davis, Director, GMU External Relations – karen.davis@au1.ibm.com


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