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Dr Tessa Houghton
Centre for the Study of
Communications & Culture
University of Nottingham
Malaysia Campus
If people use the mass media to inform
themselves about their society and about
the performance of their politicians, and if
they use this information to direct their
political choices and participation, then
inadequate or inaccurate information is
liable to result in misconceived political
acts.  (Street, 2001: 257)
Interpretive Framework
Politics is necessarily a heavily mediated process.
● Citizens in complex modern societies learn about their political
environment via the media – mediated public spheres.
(1)
● Political participation is enabled via information provision.
(2)
● Professional journalism – norm of objectivity/balance.
Interpretive frame for results:
● Political economic control of Malaysian media ecosystem.
● Socialisation of media personnel in line with this political
economic climate.
(1) Street, J. (2001). Mass Media, Politics, & Democracy. Basingstoke: Palgrave.
(2) Bennett, W. L. (2001). News: The Politics of Illusion. New York: Addison Wesley
Longman. [and] Entman, R. (1989). Democracy Without Citizens: Media and the Decay of
American Politics.
Methodology:
Sentence-level quantitative content analysis
● Sentence-level vs. article-level.
● Size of project, objectivity, more detail.
● Coding matrix/units of analysis – 21 categories (+ operators)
● Most important: (1) Party/Coalition; (2) Politician/Political
Figure (Mention); (3) Politician/Political Figure (Source)
Stories 'coded' were:
Within the Malaysian news section/s of the newspapers, including
the front page, or were the paper's editorial (if they run one); OR
● From pre-defined 'Malaysian News' areas of the news websites
monitored, with 'snapshots' taken at 8pm daily; OR
● Within the TV news broadcasts; AND
● >1/3 about the election, and were news stories as opposed to
columns, opinion pieces, letters, etc. (with the exception of the paper's
own editorial, if present).
●
Based on data collected
over 31 days:
7/4/13 – 7/5/13

Sentence-level analysis:
Category + Operator
[+ Tone]

Media Analysed:
Nm = (29 – 1) = 28

Tone =
(1) Positive
(2) Negative
(3) Neutral
(4)Attacking
(5)Attacked

Articles
identified/analysed:
na = 17,000+

Data points
Identified/analysed:
Nd = 450,000+
TONE (positive, negative, neutral, attacking, or attacked)
●

●
●

●
●

●

●

Determined based on matching each reference to a media
frame or frames, supportable via emotive/descriptive
/subjective language/vocabulary utilised by the either the news
personnel or the source being quoted/paraphrased.
Not based upon coder opinion but on linguistic data.
Coders were instructed to 'code as neutral' whenever there was
a lack of linguistic data to support a positive/negative or
attacking/attacked frame, or whenever they were unsure or
conflicted.
e.g. Hudud =/= inherently negative.
Conservative estimate of bias.
'Political Parties/Coalitions' and 'Politicians/Political Figures
(Mentions)' can be attacked by sources, or be covered
positively/negatively/neutrally.
'Politicians/Political Figures (Sources)' can attack or speak neutrally.
e.g. “PM and BN leader Najib Razak said that PR
leader Anwar Ibrahim is a liar and cannot be
trusted.”
Politician mention = Najib = 1 = attacking
Politician mention = Anwar = 1 = attacked
Party mention = BN = 1
Party mention = PR = 1

e.g. “BN's recent sex video smear campaign against
PAS is a sign of desperation.”
Party mention = BN = 1 = negative
Party mention = PAS = 1 = neutral
Newspapers

Media Types/
Languages

Television
Peninsular

Online

NTV7 Edition 7
●TV2 English
News

Malaysiakini
English
●The
Malaysian
Insider English

Bernama

East Malaysia

●

NST
●The Star
●The Sun
●

English

Utusan Malaysia
●Sinar Harian
●Harian Metro

●

Bahasa
Malaysia

Oriental Daily
●Sin Chew Jit Poh
●China Press
●

Mandarin

Borneo Post
●Daily Express
●

Utusan Borneo
Sarawak
●Utusan Borneo
Sabah
●

See Hua Daily
Sarawak
●See Hua Daily
Sabah
●

●

TV3 Buletin
Utama
●TV1 Berita
Nasional

●

TV2 Berita
Mandarin
●8TV Mandarin
News

Malaysiakini
BM
●The
Malaysian
Insider BM

Bernama
English

●

●

Bernama
BM

●

●

n/a

N/a
Online Bahasa Malaysia

20725

Online English

48783

Televisions Mandarin

8049

Television Bahasa Malaysia

9862

Television English

7478

East Malaysia Print Mandarin

40129

East Malaysia Print Bahasa Malaysia

32253

East Malaysia Print English

52935

Peninsular Print Mandarin

97088

Peninsular Print Bahasa Malaysia

49782

Peninsular Print English

66788

Bernama

16920
0

20000

40000
Data Points

60000

80000

100000

120000
Political Parties/Coalitions: Volume of Coverage
Publication Group

BN

PR

Ratio (BN : PR)

Bernama

58.87

36.69

1 : 0.62

Peninsular Print English

45.95

50.47

1 : 1.10

Peninsular Print Bahasa Malaysia

43.06

53.97

1 : 1.25

Peninsular Print Mandarin

48.32

49.53

1 : 1.02

Television English

51.31

33.47

1 : 0.65

Television Bahasa Malaysia

54.68

32.34

1 : 0.59

Television Mandarin

55.55

36.97

1 : 0.67

East Malaysia Print English

51.62

33.21

1 : 0.64

East Malaysia Print Bahasa Malaysia

62.36

28.28

1 : 0.45

East Malaysia Print Mandarin

48.41

40.46

1 : 0.84

Online English

44.18

48.69

1 : 1.10

Online Bahasa Malaysia

46.33

50

1 : 1.08
Political Parties/Coalitions: Tone of Coverage
Political Parties/Coalitions: Tone of Coverage
Bernama
Positive
Neutral
Independent & Other
Negative
Attacked
Positive
Neutral
PR
Negative
Attacked
Positive
Neutral
BN
Negative
Attacked

0.78
8.49
3.50
4.40
4.24
39.11
75.49
92.86
94.98
52.40
21.01
2.75
0

Coverage Volume

10

20

30

40

50

60

70

80

90

100

Online English
Positive
Independent & Other

0.88

Neutral

8.10

Negative

2.28

Attacked

0.97

Positive
PR

40.13

Neutral

49.49

Negative

38.45

Attacked

55.36

Positive
BN

58.99

Neutral

42.41

Negative

59.27

Attacked
Coverage Volume

43.67
0

10

20

30

40

50

60

70
Politicians/Political Figures: Volume of Coverage
Publication Group

BN

PR

Ratio (BN : PR)

Bernama

54.6

43.89

1 : 0.80

Peninsular Print English

39.62

57.94

1 : 1.46

Peninsular Print Bahasa Malaysia

27.07

69.96

1 : 2.58

Peninsular Print Mandarin

49.47

47.21

1 : 0.95

Television English

75.52

24.66

1 : 0.33

Television Bahasa Malaysia

70.98

25.41

1 : 0.36

Television Mandarin

67.16

32.24

1 : 0.48

East Malaysia Print English

56.96

37.13

1 : 0.65

East Malaysia Print Bahasa Malaysia

68.61

26.45

1 : 0.39

East Malaysia Print Mandarin

54.28

35.4

1 : 0.65

Online English

47.69

46.68

1 : 0.98

Online Bahasa Malaysia

41.17

49.03

1 : 1.19
Politicians/Political Figures: Tone of Coverage
Politicians/Political Figures: Tone of Coverage
Positive
Independent/ Other

0.79

Neutral

Bernama

3.05

Negative 0.00
Attacked 0.00
Positive

PR

7.11

Neutral

36.84

Negative

92.44

Attacked

94.95

Positive
BN

92.09

Neutral

60.11

Negative

7.56

Attacked

5.05
0

Volume

Positive
Independent/ Other

10

20

30

40

50

60

2.46

Neutral

43.84

Neutral

48.36

Negative

31.60

Attacked

49.48

Positive

53.70

Neutral

45.67

Negative

59.93

Attacked
Volume

100

1.30

Positive

BN

90

8.47

Attacked

PR

80

Online English

5.97

Negative

70

49.22
0

10

20

30

40

50

60

70
Politicians/Political Figures: Use as Source
Publication Group

BN

PR

Ratio (BN : PR)

Bernama

66.81

3.19

1 : 0.048

Peninsular Print English

62.48

12.14

1 : 0.19

Peninsular Print Bahasa Malaysia

59.73

14.9

1 : 0.25

Peninsular Print Mandarin

43.1

21.97

1 : 0.51

Television English

73.58

3.68

1 : 0.05

Television Bahasa Malaysia

41.78

9.83

1 : 0.24

Television Mandarin

42.99

9.35

1 : 0.22

East Malaysia Print English

51.35

15.99

1 : 0.31

East Malaysia Print Bahasa Malaysia

65.52

10.3

1 : 0.16

East Malaysia Print Mandarin

51.19

29.9

1 : 0.58

Online English

30.24

34.71

1 : 1.15

Online Bahasa Malaysia

48.37

24.56

1 : 0.51
Politicians/Political Figures: Use as Source
Bernama

30.01
BN
3.19

66.81

PR
Independent/Other

Online
English
30.24

35.05
BN
PR
34.71

Independent/Other

Online English was the best
case scenario for sourcing
– and were the only media
that used PR as sources
(although only slightly)
more than BN.
Impressive given that they
were barred from UMNO
press conferences.
BUT, when we consider the
fact that we were very
charitable and classed the
EC as independent...
Not Watchdogs But Running Dogs...
Malaysian citizens were deprived of fair and objective information about
the political parties/coalitions and politicians/political figures that/who
took part in the 13th Malaysian General Election.
● Exceptions: Online media and Mandarin newspapers.
Malaysian citizens who relied on English and Bahasa Malaysia
newspapers/television as their media source/s during GE13 (by choice or
only options available) were not provided with fair and balanced
information with which to construct informed voting preferences.
● “Misconceived political acts”
Failure to conform to one of, if not the most basic tenet of professional
journalism (the provision of objective or balanced information):
● Dereliction of duty on the part of the Malaysian media/system.
Contributes to Malaysia's continuing status as a neo-authoritarian or
electoralist as opposed to transitioning to fully democratic state.
But...
PR control the internet!
Old media = dead!
PR won popular vote!
●

Digital divides
–
–
–
–
–

–

qualitative/multiple
~60%+ Malaysians are online
Broadband even in urban centres in Malaysia is poor quality/high cost.
Voting patterns: rural/older vs. younger/urban
Nothing to do with intelligence, everything to do with access to competing
ideologies, critical/technological literacy, regime propaganda
saturation/artificial economies, and 'media rhythms' or incorporation of
media into life/communal consumption, all set against pervasive
metadiscourses of stability vs. change.
Outlier: PAS's inroads into West Coast Semenanjung – grassroots offline
memetic/viral campaigning: tanks, planes, etc.
Social networking (& party organs) will set us free?
Exists in symbiotic ecosystem with mainstream media:
● Reactive, responsive, drawing upon professional media.
● Traditional journalism still essential to macro- and meso-public spheres
–
–

●
●

●

●

Cyberbalkanisation/splinternet - less engagement across difference is not what
Malaysia needs.
This goes for both sides of the political spectrum, both guilty of rigid partisan politics
and the extension of this to their dealings with the media (banning journalists from
PCs)

See also facetious arguments re: Harakah, Keadilan, etc.
Malaysiakini is usually top news site, but multiple BN-media websites are
also highly visited – Sinar Harian was top new site in January 2014
BN know they need to rebrand their media organs and penetrate the online
sphere more effectively: The Malay Mail Online...
Online sphere is not safe: throttling of Mkini during GE13, BBC blocked,
pro-PR FB pages blocked, JAKIM + MCMC threatening to block proShia/anti-hadith content... there is no legislative protection for a free
Malaysian internet.
Today: “The paint was splashed on the walls as well as Malaysiakini signboard...
a dead duck was found inside a cardboard box... left beside the main door. It has
a photo of Seputeh member of parliament Teresa Kok taped on it.”
Thank you.
Dr. Tessa Houghton
Centre for the Study of Communications & Culture
University of Nottingham Malaysia Campus
tessa.houghton@nottingham.edu.my
https://www.facebook.com/UNMCCSCC
Full paper, including
link to all the
'Watching the Watchdog'
reports available at:

http://bit.ly/
1fLL3pT

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  • 1. Dr Tessa Houghton Centre for the Study of Communications & Culture University of Nottingham Malaysia Campus
  • 2. If people use the mass media to inform themselves about their society and about the performance of their politicians, and if they use this information to direct their political choices and participation, then inadequate or inaccurate information is liable to result in misconceived political acts.  (Street, 2001: 257)
  • 3. Interpretive Framework Politics is necessarily a heavily mediated process. ● Citizens in complex modern societies learn about their political environment via the media – mediated public spheres. (1) ● Political participation is enabled via information provision. (2) ● Professional journalism – norm of objectivity/balance. Interpretive frame for results: ● Political economic control of Malaysian media ecosystem. ● Socialisation of media personnel in line with this political economic climate. (1) Street, J. (2001). Mass Media, Politics, & Democracy. Basingstoke: Palgrave. (2) Bennett, W. L. (2001). News: The Politics of Illusion. New York: Addison Wesley Longman. [and] Entman, R. (1989). Democracy Without Citizens: Media and the Decay of American Politics.
  • 4. Methodology: Sentence-level quantitative content analysis ● Sentence-level vs. article-level. ● Size of project, objectivity, more detail. ● Coding matrix/units of analysis – 21 categories (+ operators) ● Most important: (1) Party/Coalition; (2) Politician/Political Figure (Mention); (3) Politician/Political Figure (Source) Stories 'coded' were: Within the Malaysian news section/s of the newspapers, including the front page, or were the paper's editorial (if they run one); OR ● From pre-defined 'Malaysian News' areas of the news websites monitored, with 'snapshots' taken at 8pm daily; OR ● Within the TV news broadcasts; AND ● >1/3 about the election, and were news stories as opposed to columns, opinion pieces, letters, etc. (with the exception of the paper's own editorial, if present). ●
  • 5. Based on data collected over 31 days: 7/4/13 – 7/5/13 Sentence-level analysis: Category + Operator [+ Tone] Media Analysed: Nm = (29 – 1) = 28 Tone = (1) Positive (2) Negative (3) Neutral (4)Attacking (5)Attacked Articles identified/analysed: na = 17,000+ Data points Identified/analysed: Nd = 450,000+
  • 6. TONE (positive, negative, neutral, attacking, or attacked) ● ● ● ● ● ● ● Determined based on matching each reference to a media frame or frames, supportable via emotive/descriptive /subjective language/vocabulary utilised by the either the news personnel or the source being quoted/paraphrased. Not based upon coder opinion but on linguistic data. Coders were instructed to 'code as neutral' whenever there was a lack of linguistic data to support a positive/negative or attacking/attacked frame, or whenever they were unsure or conflicted. e.g. Hudud =/= inherently negative. Conservative estimate of bias. 'Political Parties/Coalitions' and 'Politicians/Political Figures (Mentions)' can be attacked by sources, or be covered positively/negatively/neutrally. 'Politicians/Political Figures (Sources)' can attack or speak neutrally.
  • 7. e.g. “PM and BN leader Najib Razak said that PR leader Anwar Ibrahim is a liar and cannot be trusted.” Politician mention = Najib = 1 = attacking Politician mention = Anwar = 1 = attacked Party mention = BN = 1 Party mention = PR = 1 e.g. “BN's recent sex video smear campaign against PAS is a sign of desperation.” Party mention = BN = 1 = negative Party mention = PAS = 1 = neutral
  • 8. Newspapers Media Types/ Languages Television Peninsular Online NTV7 Edition 7 ●TV2 English News Malaysiakini English ●The Malaysian Insider English Bernama East Malaysia ● NST ●The Star ●The Sun ● English Utusan Malaysia ●Sinar Harian ●Harian Metro ● Bahasa Malaysia Oriental Daily ●Sin Chew Jit Poh ●China Press ● Mandarin Borneo Post ●Daily Express ● Utusan Borneo Sarawak ●Utusan Borneo Sabah ● See Hua Daily Sarawak ●See Hua Daily Sabah ● ● TV3 Buletin Utama ●TV1 Berita Nasional ● TV2 Berita Mandarin ●8TV Mandarin News Malaysiakini BM ●The Malaysian Insider BM Bernama English ● ● Bernama BM ● ● n/a N/a
  • 9. Online Bahasa Malaysia 20725 Online English 48783 Televisions Mandarin 8049 Television Bahasa Malaysia 9862 Television English 7478 East Malaysia Print Mandarin 40129 East Malaysia Print Bahasa Malaysia 32253 East Malaysia Print English 52935 Peninsular Print Mandarin 97088 Peninsular Print Bahasa Malaysia 49782 Peninsular Print English 66788 Bernama 16920 0 20000 40000 Data Points 60000 80000 100000 120000
  • 10. Political Parties/Coalitions: Volume of Coverage Publication Group BN PR Ratio (BN : PR) Bernama 58.87 36.69 1 : 0.62 Peninsular Print English 45.95 50.47 1 : 1.10 Peninsular Print Bahasa Malaysia 43.06 53.97 1 : 1.25 Peninsular Print Mandarin 48.32 49.53 1 : 1.02 Television English 51.31 33.47 1 : 0.65 Television Bahasa Malaysia 54.68 32.34 1 : 0.59 Television Mandarin 55.55 36.97 1 : 0.67 East Malaysia Print English 51.62 33.21 1 : 0.64 East Malaysia Print Bahasa Malaysia 62.36 28.28 1 : 0.45 East Malaysia Print Mandarin 48.41 40.46 1 : 0.84 Online English 44.18 48.69 1 : 1.10 Online Bahasa Malaysia 46.33 50 1 : 1.08
  • 12. Political Parties/Coalitions: Tone of Coverage Bernama Positive Neutral Independent & Other Negative Attacked Positive Neutral PR Negative Attacked Positive Neutral BN Negative Attacked 0.78 8.49 3.50 4.40 4.24 39.11 75.49 92.86 94.98 52.40 21.01 2.75 0 Coverage Volume 10 20 30 40 50 60 70 80 90 100 Online English Positive Independent & Other 0.88 Neutral 8.10 Negative 2.28 Attacked 0.97 Positive PR 40.13 Neutral 49.49 Negative 38.45 Attacked 55.36 Positive BN 58.99 Neutral 42.41 Negative 59.27 Attacked Coverage Volume 43.67 0 10 20 30 40 50 60 70
  • 13. Politicians/Political Figures: Volume of Coverage Publication Group BN PR Ratio (BN : PR) Bernama 54.6 43.89 1 : 0.80 Peninsular Print English 39.62 57.94 1 : 1.46 Peninsular Print Bahasa Malaysia 27.07 69.96 1 : 2.58 Peninsular Print Mandarin 49.47 47.21 1 : 0.95 Television English 75.52 24.66 1 : 0.33 Television Bahasa Malaysia 70.98 25.41 1 : 0.36 Television Mandarin 67.16 32.24 1 : 0.48 East Malaysia Print English 56.96 37.13 1 : 0.65 East Malaysia Print Bahasa Malaysia 68.61 26.45 1 : 0.39 East Malaysia Print Mandarin 54.28 35.4 1 : 0.65 Online English 47.69 46.68 1 : 0.98 Online Bahasa Malaysia 41.17 49.03 1 : 1.19
  • 15. Politicians/Political Figures: Tone of Coverage Positive Independent/ Other 0.79 Neutral Bernama 3.05 Negative 0.00 Attacked 0.00 Positive PR 7.11 Neutral 36.84 Negative 92.44 Attacked 94.95 Positive BN 92.09 Neutral 60.11 Negative 7.56 Attacked 5.05 0 Volume Positive Independent/ Other 10 20 30 40 50 60 2.46 Neutral 43.84 Neutral 48.36 Negative 31.60 Attacked 49.48 Positive 53.70 Neutral 45.67 Negative 59.93 Attacked Volume 100 1.30 Positive BN 90 8.47 Attacked PR 80 Online English 5.97 Negative 70 49.22 0 10 20 30 40 50 60 70
  • 16. Politicians/Political Figures: Use as Source Publication Group BN PR Ratio (BN : PR) Bernama 66.81 3.19 1 : 0.048 Peninsular Print English 62.48 12.14 1 : 0.19 Peninsular Print Bahasa Malaysia 59.73 14.9 1 : 0.25 Peninsular Print Mandarin 43.1 21.97 1 : 0.51 Television English 73.58 3.68 1 : 0.05 Television Bahasa Malaysia 41.78 9.83 1 : 0.24 Television Mandarin 42.99 9.35 1 : 0.22 East Malaysia Print English 51.35 15.99 1 : 0.31 East Malaysia Print Bahasa Malaysia 65.52 10.3 1 : 0.16 East Malaysia Print Mandarin 51.19 29.9 1 : 0.58 Online English 30.24 34.71 1 : 1.15 Online Bahasa Malaysia 48.37 24.56 1 : 0.51
  • 17. Politicians/Political Figures: Use as Source Bernama 30.01 BN 3.19 66.81 PR Independent/Other Online English 30.24 35.05 BN PR 34.71 Independent/Other Online English was the best case scenario for sourcing – and were the only media that used PR as sources (although only slightly) more than BN. Impressive given that they were barred from UMNO press conferences. BUT, when we consider the fact that we were very charitable and classed the EC as independent...
  • 18. Not Watchdogs But Running Dogs... Malaysian citizens were deprived of fair and objective information about the political parties/coalitions and politicians/political figures that/who took part in the 13th Malaysian General Election. ● Exceptions: Online media and Mandarin newspapers. Malaysian citizens who relied on English and Bahasa Malaysia newspapers/television as their media source/s during GE13 (by choice or only options available) were not provided with fair and balanced information with which to construct informed voting preferences. ● “Misconceived political acts” Failure to conform to one of, if not the most basic tenet of professional journalism (the provision of objective or balanced information): ● Dereliction of duty on the part of the Malaysian media/system. Contributes to Malaysia's continuing status as a neo-authoritarian or electoralist as opposed to transitioning to fully democratic state.
  • 19. But... PR control the internet! Old media = dead! PR won popular vote! ● Digital divides – – – – – – qualitative/multiple ~60%+ Malaysians are online Broadband even in urban centres in Malaysia is poor quality/high cost. Voting patterns: rural/older vs. younger/urban Nothing to do with intelligence, everything to do with access to competing ideologies, critical/technological literacy, regime propaganda saturation/artificial economies, and 'media rhythms' or incorporation of media into life/communal consumption, all set against pervasive metadiscourses of stability vs. change. Outlier: PAS's inroads into West Coast Semenanjung – grassroots offline memetic/viral campaigning: tanks, planes, etc.
  • 20. Social networking (& party organs) will set us free? Exists in symbiotic ecosystem with mainstream media: ● Reactive, responsive, drawing upon professional media. ● Traditional journalism still essential to macro- and meso-public spheres – – ● ● ● ● Cyberbalkanisation/splinternet - less engagement across difference is not what Malaysia needs. This goes for both sides of the political spectrum, both guilty of rigid partisan politics and the extension of this to their dealings with the media (banning journalists from PCs) See also facetious arguments re: Harakah, Keadilan, etc. Malaysiakini is usually top news site, but multiple BN-media websites are also highly visited – Sinar Harian was top new site in January 2014 BN know they need to rebrand their media organs and penetrate the online sphere more effectively: The Malay Mail Online... Online sphere is not safe: throttling of Mkini during GE13, BBC blocked, pro-PR FB pages blocked, JAKIM + MCMC threatening to block proShia/anti-hadith content... there is no legislative protection for a free Malaysian internet.
  • 21. Today: “The paint was splashed on the walls as well as Malaysiakini signboard... a dead duck was found inside a cardboard box... left beside the main door. It has a photo of Seputeh member of parliament Teresa Kok taped on it.”
  • 22. Thank you. Dr. Tessa Houghton Centre for the Study of Communications & Culture University of Nottingham Malaysia Campus tessa.houghton@nottingham.edu.my https://www.facebook.com/UNMCCSCC Full paper, including link to all the 'Watching the Watchdog' reports available at: http://bit.ly/ 1fLL3pT