As a teacher, manager, and parent I proactively lead from the front, meaning I’ll go first when there is a tough job at hand, and I’ll eat last after everyone else is taken care of. I put people before processes, and I will always say, “Yes, let’s figure it out together” when presented with an opportunity.

1. TERRI ARMSTRONG
Program Manager e-Learning Services
Introduction and Portfolio

2. Terri Armstrong – Employment History
Senior Program
Manager LMS
• ScienceLogic
Corporation
• Mar 2015-Present
• Senior Technical
Trainer
• Technical Trainer
Director of
Training
• Performance
Tuning Corporation
• Jan 2013-Oct 2014
• Oracle Consulting
Organization
National
Accounts
Presales
Engineer
• EMC Corporation
• Jan 2000-Oct 2008
• Presale Manager,
Presale Engineer
• DR/BC Consultant,
EMC/SAP
Consultant
SAP Basis
Administrator
• Premier Systems
Integrator
• Jan 1999-Jan 2000
• Y2K SAP Project
Manager
SAP Basis
Instructor
• SAP America
• Mar 1997-Jan 1999
Independent
Training
Consultant
• Aug 1995-Present
• Sole Proprietor
Administrative
Assistant
• U.S. Army
• Aug 1983-Nov 1988
• Honorably
Discharged
A senior technologist who loves to
drive collaborative e-learning
projects and programs.
An expert juggler who thrives on
managing multiple projects with
cross-functional teams.
A senior program manager who is
absolutely devoted to customer
success.

3. Customer Project Highlights

4. Constantly Improving Quick Learner Self-Motivated
Terri Armstrong – Certifications
ScienceLogic Corporation
•Certified Professional
•Certified Expert
•Certified Operator
•Certified Dashboards
•ITIL into Practice
EMC Corporation
•Certified Technical
Architect
•Certified DR/BC Expert
•EMC/SAP Expert
SAP America
•Certified Basis Instructor
U.S. Army
•Honorable Discharge
•Army Service Ribbon
•Overseas Service Ribbon
•Primary Leadership
Development Course
Graduate
•Expert Marksman Badge
Kennedy Western
University
•Bachelor of Science,
Management of
Information Systems

5. Hands-On Camtasia Video/Audio
Adobe Premier Pro, inDesign, inCopy
materials
Create & Manage Articulate 360 – Rise!,
Storyline, Replay, and Review projects
Program Manager of SAP-Litmos Learning
Management System
Admin of KZO Hosting Platform
e-Learning Responsibilities
Make learning
fun with quizzes
and gamification
Collaborate with
customers and
cross-functional
teams
Gather
requirements
and conduct
needs analysis
Create
Templates,
Processes,
Procedures, and
Project Plans
Responsible for
the care &
feeding of the
Learning
Management
System

6. Skilled with WebEx, Go to Meeting,
MS Teams for presenting
Wizard with Microsoft Office,
PowerPoint, Excel, and Word
Practiced with Office 365 Teams,
SharePoint, Planner, OneNote
Instructor-Led Training Responsibilities
Identify
Plan
Design
BuildTest
Deploy
Maintain Training
Delivery &
Reporting
Quizzes and
Gamification
Creation, &
Maintenance
Certification
Training
Development
& Delivery
Training Development Life Cycle

7. Live On Purpose Help Others Succeed
Respect & Empathy
Always Win
Terri Armstrong - Values
Lead from the
Front
Say “Yes” and
then figure it
out
People Before
Processes
Eternal
Optimist