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Amazon filing suit over phony online reviews

 Amazon is suing more than 1,000 people for
allegedly offering to post glowing write ups for
money for products they have not tried
 In April, Amazon sued several sites. Most currently
Amazon is going after writers of the reviews
themselves based off of accounts on Fiverr.com
 Fiverrr is a online freelance marketplace
 Writers promise the sellers to write a review and
attach their name to it, to boost the sellers chances of
a sale
Situation

 Restaurants, Uber rides, hotels, Iphone cases
 Sites that depend on customer reviews like Yelp and
TripAdvisor
 45% of buyers consider product reviews when
purchasing online
Who it effects

 Amazon tried to provide safeguards by verifying
customers online accounts
 Anyone who has an account can write a review
Attempts

 Only identifiable by username online, Amazon is
working towards determining real names
 Suing for unspecified damages, an order to force
users to stop writing fake reviews
 Offenders could be liable for violating Amazon’s
terms and services
Conclusion

 What would you do if you were Amazon?
 How do you measure someone credibility online?
 How can you prevent false advertisement?
 Is the website like Fiverr responsible or is it purely
individuals?
 With a spike in online shopping and the holiday season
upon us, how can one tell the true value of a product
 Should Amazon have a stricter verification of its
customers?
Questions

 http://www.houstonchronicle.com/business/techn
ology/article/Amazon-sues-review-sellers-in-salvo-
against-bogus-6577533.php
Source

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Ethics show and tell

  • 1. Amazon filing suit over phony online reviews
  • 2.   Amazon is suing more than 1,000 people for allegedly offering to post glowing write ups for money for products they have not tried  In April, Amazon sued several sites. Most currently Amazon is going after writers of the reviews themselves based off of accounts on Fiverr.com  Fiverrr is a online freelance marketplace  Writers promise the sellers to write a review and attach their name to it, to boost the sellers chances of a sale Situation
  • 3.   Restaurants, Uber rides, hotels, Iphone cases  Sites that depend on customer reviews like Yelp and TripAdvisor  45% of buyers consider product reviews when purchasing online Who it effects
  • 4.   Amazon tried to provide safeguards by verifying customers online accounts  Anyone who has an account can write a review Attempts
  • 5.   Only identifiable by username online, Amazon is working towards determining real names  Suing for unspecified damages, an order to force users to stop writing fake reviews  Offenders could be liable for violating Amazon’s terms and services Conclusion
  • 6.   What would you do if you were Amazon?  How do you measure someone credibility online?  How can you prevent false advertisement?  Is the website like Fiverr responsible or is it purely individuals?  With a spike in online shopping and the holiday season upon us, how can one tell the true value of a product  Should Amazon have a stricter verification of its customers? Questions
  • 7.
  • 8.