Telefonica's healthcare strategy focuses on three pillars: 1) providing modular health IT services for hospitals and primary care centers, 2) automating healthcare processes and remote patient monitoring (RPM) and telemedicine services, and 3) leveraging self-care programs and well-being services to promote prevention and self-management. Their Digital Hospital approach improves quality and efficiency through innovative ICT services like electronic health records and tele-consultation. Their population health management programs stratify patients by risk level and have shown reductions in mortality, readmissions, costs and improved outcomes. Their consumer health services bring resources closer through telemedicine and health coaching to help individuals meet health goals.