2. Prepared by
Mushfique Uddin Mahmud Rafid
ID: 2023031095
Faculty of Business Studies
MBA-23(A) (Professionals)
Bangladesh University of Professionals
Supervised by
Assistant Professor Dr. Jannatul
Ferdaous
Faculty of Business Studies
Bangladesh University of Professionals
4. Objectives
Importance of new technology
introduction
Technologies
currently used
Falling behind the rest of
the world?
Bangladesh Banking
System
Introduction Theoretical Discussion Methodology Research & Analysis Findings
7. Hypothesis
Hypothes
is 1
H0:
Current Digital Banking
is not more effective
than the previous
conventional Banking.
H1:
Current Digital Banking
is more effective than
the previous
conventional Banking.
Hypothes
is 2
H0:
Bangladesh Banking is in
line with modern
Technologies
H1:
Bangladesh Banking is
not in line with modern
Technologies
Hypothes
is 3
H0:
New Technologies will
not bring positive
changes in Bangladesh
Banking System
H1:
New Technologies will
bring positive changes in
Bangladesh Banking
System
Introduction Theoretical Discussion Methodology Research & Analysis Findings
10. Demographic
analysis
4, 16%
3, 12%
2, 8%
3, 12%
2, 8%
2, 8%
3, 12%
1, 4%
0 0.5 1 1.5 2 2.5 3 3.5 4 4.5
OFFICER
SENIOR OFFICER
SENIOR MANAGER
ASSISSTANT MANAGER
AVP
SUPPORT OFFICER
MANAGEMENT TRAINEE
ASSISTANT EXECUTIVE
Designation
0
2
4
6
8
10
12
14
16
18
20
LESS THAN 25
YEARS
26-35 YEARS 36-45 YEARS 46-55 YEARS 56-65 YEARS
2.8%
19.76%
4.16%
0% 0%
Age Range
Introduction Theoretical Discussion Methodology Research & Analysis Findings
11. Model 1
Current digital Banking system is better than previous co
a)Current digital Banking has increased the
number of customers and improved their
experience - Your view (CB1)
b)You use mobile banking services frequently- your
view (CB2)
c)Urgent task in your bank without using modern
technologies is impossible - your view (CB3)
d)Technology brings complexity in your daily tasks.
– Your View (CB4)
e)Do you believe that IoT helps as a provider of
payment services for a variety of transactions?
Dependent Variables
Introduction Theoretical Discussion Methodology Research & Analysis Findings
12. Model 1
Model Summary
Model R R Square
Adjusted R
Square
Std. Error of the
Estimate
1 .612a .375 .263 .435
Introduction Theoretical Discussion Methodology Research & Analysis Findings
13. Model 1
Coefficientsa
Model
Unstandardized
Coefficients
Standardized
Coefficients t Sig.
B Std. Error Beta
1 (Constant) 1.987 1.452 1.369 .182
CB1 -.036 .132 -.044 -.273 .078
CB2 .177 .082 .377 2.169 .039
CB3 -.088 .143 -.097 -.612 .054
CB4 .293 .274 .166 1.069 .029
CB5 .223 .152 .288 1.470 .015
a. Dependent Variable: CB
ANOVAa
Model
Sum of
Squares
df
Mean
Square
F Sig.
1 Regression 3.177 5 .635 3.361 .017b
Residual 5.294 28 .189
Total 8.471 33
a. Dependent Variable: CB
b. Predictors: (Constant), CB5, CB4, CB3, CB1, CB2
As the p-value is less
than 0.05, we reject
the null hypothesis that
Current Digital Banking
is not more effective
than the previous
conventional Banking
Introduction Theoretical Discussion Methodology Research & Analysis Findings
14. Model 2
Bangladesh Banking system is lagging behind modern tec
a) Bangladesh Banking system is lagging behind
modern technologies- Your View (LB1)
b) Your company needs to invest in Artificial
Intelligence to reduce workload? (LB2)
Dependent Variables
Introduction Theoretical Discussion Methodology Research & Analysis Findings
15. Model 2
Model Summary
Model R R Square Adjusted R Square Std. Error of the Estimate
2 .896a .803 .790 .32263
a. Predictors: (Constant), LB2, LB1
LB1 LB2
Valid % Valid %
Strongly Agree 15 44.12% 16 47.06%
Agree 14 41.18% 13 38.24%
Neutral 5 14.71% 5 14.71%
Disagree - - - -
Strongly Disagree - - - -
Introduction Theoretical Discussion Methodology Research & Analysis Findings
16. Model 2
ANOVAa
Model Sum of Squares df Mean Square F Sig.
2
Regression 13.156 2 6.578 63.193 <.001b
Residual 3.227 31 .104
Total 16.382 33
a. Dependent Variable: LB
b. Predictors: (Constant), LB2, LB1
Coefficientsa
Model
Unstandardized
Coefficients
Standardized
Coefficients
t Sig.
B Std. Error Beta
1 (Constant) .682 .342 1.997 .055
LB1 .030 .332 .031 .091 .928
LB2 .839 .328 .866 2.556 .016
a. Dependent Variable: LB
As the p-value is less
than 0.05, we reject
the null hypothesis that
Bangladesh Banking is
in line with modern
Technologies
Introduction Theoretical Discussion Methodology Research & Analysis Findings
17. Model 3
We need new technologies to make the experience in ba
a) Do you think A.I - Based chatbot can bring a
better experience? (NT1)
b) “Blockchain helps in transparency in the banks”
do you agree on the statement? (NT2)
Dependent Variables
Introduction Theoretical Discussion Methodology Research & Analysis Findings
18. Model 3
NT1 NT2
Valid % Valid %
Strongly Agree 9 26.47% 8 23.53%
Agree 13 38.24% 14 41.18%
Neutral 10 29.41% 8 23.53%
Disagree 2 5.88% 4 11.76%
Strongly Disagree - - - -
Model Summary
Model R R Square Adjusted R Square Std. Error of the Estimate
3 .901a .812 .800 .41158
a. Predictors: (Constant), NT2, NT1
Introduction Theoretical Discussion Methodology Research & Analysis Findings
19. Model 3
ANOVAa
Model Sum of Squares df Mean Square F Sig.
3
Regression 22.631 2 11.316 66.800 <.001b
Residual 5.251 31 .169
Total 27.882 33
a. Dependent Variable: NT
b. Predictors: (Constant), NT2, NT1
Coefficientsa
Model
Unstandardized
Coefficients
Standardized
Coefficients
t Sig.
B Std. Error Beta
3 (Constant) .536 .320 1.675 .104
LB1 .678 .267 .658 2.537 .016
LB2 .242 .249 .252 .971 .339
a. Dependent Variable: NT
As the p-value is less
than 0.05, we reject
the null hypothesis that
New Technologies will
not bring positive
changes in Bangladesh
Banking System
Introduction Theoretical Discussion Methodology Research & Analysis Findings
20. People prefer current digital banking more than the previous
conventional banking as it is removed complexity, saved time,
brought a better experience for the customers, and brought the
whole banking system in the palm of hand.
People think that Bangladesh is falling behind the
developed countries in respect of using modern
technologies in banking system
People wish to have a new era of banking system which
includes much more effective uses of modern technologies
such as – Blockchain, Artificial Intelligence, Internet of
Things, etc.
If we integrate the AI's operational and analytical benefits into
the systems that are already in place, they will be able to
manufacture products and offer services that are on par with
global standards
Findings
Introduction Problem Identification Alternatives/Recommendation
Introduction Theoretical Discussion Methodology Research & Analysis Findings
21. Broader Implementation of financial technology on mobile
devices
Implementation of Blockchain for Bank’s own safety
Implementation of Big Data analysis to reduce workload
and service time
Implementing AI based service to bring better customer
service
a
Recommendation
Introduction Problem Identification Alternatives/Recommendation
Introduction Theoretical Discussion Methodology Research & Analysis Findings
