1. How to turn your
Recruitment strategy
into a Marketing
strategy
To grow your business….
60 minutes every CEO should invest to solve their Talent shortage
issues
2. Tannen Ellis-Graham
Employee Referral Expert
Talent Branding Guru
Founder myReferral Squirrel
Host of CareerKarma360 – podcast
Coach of CarerrClub360 - virtual
tannen@myreferralsquirrel.com
801-809-8909
385-557-4278
3. WE are all Recruiters
and we are all in sales
IF we are all in sales and are all in sales what type recruiter or
sales person are you being?
4. What if 60 minutes would solves one
of your biggest problems
The WAR For Talent is real
Problem 1: Your job ads are boring, stale, used, outdated, and….
Problem 2: Your application process is pure torture or from the stone age
Problem 3: Your Candidate communication is not working – at all
5. Problem 1
Job Description
Homework:
Go read your job descriptions – do
you have a career page?
Could you find them? *if you cant
how do you thing a candidate does
Review Indeed – boring? Findable?
Review Glassdoor? How are you
doing?
Are you a great place to work? Do
your Job descriptions say so?
OLD: long ugly document that was created by a
lawyer to protect you from being sued when you
fire someone for not doing their job
NEW: Add a link in the body of the add
OLD: A list of skills – boring and not really a
representation of your company/culture (not a Ad
either)
NEW: A well written Job Profile/description can
increase your application by 250% over night. Why
do people want to work here? Speak to your Target
Employee?
Conclusion: Does this Job Profile make the
candidate want to apply and work for you?
6. Awareness
How do they find us?
Career site----nope Google 73% = Job Boards
Desk Top ------nope Mobile in bed at night
Awareness: Here’s what you need to do
Create or Optimize your career site:
Add all jobs and job profiles to career site, #1Priority
Optimize job profile ensuring it is SEO-friendly, URL’s including job title and
location
Create Job category and Job location sub-section pages
Check your site speed; (google; page insights)
Google loves links. To and from career site, maps,
SEO is important
7. Google is your partner in hiring
Let them help you
Google Analytics
Cross-domain tracking
Custom variables (coming from Facebook, LinkedIn,
Google Tag Manager
Build and maintain code
8. Consideration
It might be nice to work here (brand)
1. Values
2. What you do/sell
3. Employee testimonials
4. Why work or stay here
Opportunity
Benefits
Employee growth
Mission/Vision
Fit
Process
News
9. Candidate Experience
Easy to find and understand your BRAND (talent and company) think the 4
must haves
Career site is easy to navigate – tells a story
Easy to apply (mobile or LinkedIn profile)>no long or hand written application
– what is this the stone age? (HR file is different)
Easy to connect (every post, every page) can they contact you
If your ready encourage social media interaction; FAQ’s help
If they have to click a lot (search around from page to page) you will lose
them and or they become disengaged – long apps kill 90% don’t finish
49.7 > seconds poor fit
76.7 > full read if they think it’s a fit
10. Complicated
Forced to log in
To many steps or questions (every
3Q’s or clicks -doubles the drop off rate)
Form to complicated or long
Opt out 90% after 5 minutes
67% Never receive communication
after applying
86% Feel abandoned after 1st
email
Applying for a JOB 60%
Mortgage 48%
Health insurance 46%
Student loan 32%
IF they don’t submit – you can’t commit
Posting and Praying doesn't’t work anymore
11. Nurture and build a Candidate pool
PUT YOURSLEF in Their shoes
Think like a marketer
Just like marketing nurture your candidate leads
Use your budding talent network and job alerts to grow your pool
Use your career workflow to enhance what you know about your candidate
and remember they COULD be a current customer or a FUTURE customer OR
know a FUTURE customer – so be nice
Consider adding Newsletter opt-in or Create a monthly newsletter
Segment into different pools (engineers vs sales), develop specific content for
each pool – grow your awareness by engaging them; Remember they might be
customers or know customers
This can all be automated
12. Stats People are talking about
90% of people are open to a new job – LinkedIn
65% of sessions (beginning engagement) don’t start on the
home page – TMPW
92% of consumers trust Referrals from people they know –
Neilson (what are your current employee’s telling folks they
know)
Business hat use Talent Marketing automation to nurture
potential candidates results in a a 451% increase of
qualified leads – Annuitas Group
13. Candidate decision cycle – what
is it and why should we care?
Consciousness
Deliberation
Action
Desire
They (even Millennials, from their
phone) will do their research – they will
Google your company, read all about
you on Glassdoor, they will talk to their
friends or your employee’s if they are
truly interested in the position and your
company – what will they find?
14. Consciousness
Brand Recognition: Products and Services
Career site (Values, People, Social goodness, Real
People)
Employer Brand
Social Media
Recruitment Marketing
Referrals (Friends, Employee’s, Agency Recruiters)
15. Deliberation
Social Engagement (Facebook LinkedIn)
Realistic Job Preview (People Pictures)
Job Postings (Job Profile)
Application Process (short – mobile)
Video (products and employee)
Reviews (Glassdoor)
16. Action
Application Follow-up (Mobile – LinkedIn)
Interview schedule (Skype Face to Face- Follow-up)
Offer Acceptance
On-Boarding (*this makes or breaks the relationship)
Assimilation (**part of on-boarding)
Brand Advocate (How can they help)
Culture Fit (Social good – is good)
Refer friends
17. Desire
Communication (**Throughout the entire process NO MORE
BLACK WHOLE)
Follow-up (**even if they are not the one)
Re-engagement (when you post again)
Employee Brand ambassadors: EVEN if they
are not hired -YES it is possiable
Raving Brand Fans
18. Candidate Experience – what is it?
The Candidate Experience is the collective result of ALL
interactions you have with candidates in the recruitment
marketing and hiring process
Personalization #1
Google
Recruitment Marketing platform (ATS, CandidateCare360™)
Candidate survey
Benefits Alex (break down benefits BEFORE candidates
starts0
Recruiting coordinator team (yours or 3rd party)
White Glove onsite interviews (welcome – feel special –
water/mints)
19. How do we get started
Candidate Experience Training: Recruiters and Executives
Brand Training (or creation) Face to Face, on-line, roll play
Writing a better Job Posting
LinkedIn overhaul
Career Site Evolution (Key words, Photos and videos if possible)
FAQ’s about the process, company, team
Social Media –start and grow (one person on a schedule =
success) You can work with Customer Marketing – hand in hand
builds a better brand
Recruitment Marketing: (retargeting) Buying ad space to drive
awareness
20. Results
Candidate Satisfaction – UP
Process satisfaction – UP (candidate, Recruiter & Executives)
Quality of hire –UP
Refer a friend – UP (sometimes as much as 75%)
Time to submit –UP
Time to fill – UP (meaning it takes less time to hire)
Recommendations to Friends and family – UP (even if they didn't’t get hired)
Pre-employment Glassdoor reviews –UP
21. KEY Takeaways
If you do nothing – nothing will happen and you will lose
the War FOR Talent
You don’t need a big budget (iPhone videos work!)
Think like a consumer marketer
Take small steps/break things down
Tie into company goals
Post your jobs where your candidates hang out
Its up to you as the Executive to endorse this process -