Understand how to scale automation and successful implementations within the energy and manufacturing industry. Also, Identify the opportunities for a successful RPA rollout that ensures governance, engagement, and execution models to achieve business objectives in this slide.
Start your RPA journey here - https://www.tangentia.com/automation/rpa/
2. Who is Tangentia
PARTNERS
18 years executing projects across
Canada, USA, India and other countries
1000+ customers & proven
success stories
12 Fortune 500 customers, 10 Billion
USD in SaaS transactions
PROPRIETARY
SOLUTIONS
EXPERIENCE
SUCCESS
CREDIBILITY
SaaS platforms and agile delivery models
Certified on best of breed
technologies
3. PARTNERS
16 years executing projects across
Canada, USA, India and other countries
1000+ customers & proven
success stories
12 Fortune 500 customers, 10 Billion
USD in SaaS transactions
PROPRIETARY
SOLUTIONS
SUCCESS
CREDIBILITY
SaaS platforms and agile delivery models
Certified on best of breed
technologies
4. PARTNERS
16 years executing projects across
Canada, USA, India and other countries
1000+ customers & proven
success stories
12 Fortune 500 customers, 10 Billion
USD in SaaS transactions
PROPRIETARY
SOLUTIONS
SUCCESS
CREDIBILITY
SaaS platforms and agile delivery models
Certified on best of breed
technologies
5. Our Practices
AUTOMATION B2B DIGITAL
Artificial Intelligence
Robotic Process
Automation
Blockchain
EDI / Order Management
eCommerce
(B2B/B2C)
Supply Chain
e-Invoicing Gateway
Salesforce Consulting
IBM Consulting
Agile App + Mobile App
Dev Service
6. Our 4P Delivery Model
PEOPLE
We provide trained and
certified consultants.
Global experience
implementing digital
transformation
PROJECTS
We take on
turnkey projects on a
design, build and
operate model.
PLATFORMS
We offer proprietary
SaaS platforms for
business-critical
applications.
Tangentia Gateway
Tangentia Commerce
TiA
(Tangentia Intelligent
Automation / Bot as a service)
PARTNERS
We partner with
best in breed technology
companies.
Platinum partners of IBM.
UIPath, Automation
Anywhere, Blue Prism,
Google, Microsoft, AWS
7. Canada’s Largest
Energy Company
RPA Bot Managed Service
• Tangentia manages the end-to-end bot
operation and RPA bot services for Suncor.
• Tangentia has been running 500+ bots across
the organization, ensuring mission critical
process run 24/7, 365 days a year.
• Suncor has seen substantial saving through
Tangentia’s RPA bot managed services.
8.
9.
10. Intelligent Document
Processing
• Tangentia is managing end-to-end IQ Bot training for
15k+ documents as a part of their AP process.
• Documents consists of invoices, packing lists, transport
documents and exports documents from various
vendors.
• The number of distinct layouts are approx 8k.
• Developed RPA and IQ Bots to automate processes in
scope using Automation Anywhere software.
• Tangentia has a team of 30+ AA and IQ Bot certified
resources deployed for this engagement.
Major European
Automotive
Manufacturer
11. Confidential – Do Not Distribute
Pramod Agrawal – IMEA CTO & Head of IQBot
Energy and Manufacturing RPA
Journey
with Automation Anywhere
12. Confidential – Do Not Distribute
1
2
Automation Maturity Model
Cost Driven Business Value Driven
Drive and Accelerate Adoption Increasing Value to the Enterprise
Early-Stage Adoption
• In Production with RPA
• CoE Established
• CoE Headcount 3-5
• Federated Model
Established with RPA
PMOs
• CoE Governance
• Line of Business
Engagement ~ 10%
• Mostly Low Complexity
Bots
• ROI ~ Breakeven
Bot 1.0
Scaling the Program
• Executive(L2)
Sponsorship
• CoE Headcount 5-10
• Line of Business
Engagement ~ 50%
• Medium and High
Complexity Bots
• Large Wins Showcased
• Citizen Developer
Program
• Best Practice ROI
Measurements
• ROI > 5X
Bot 2.0
Technology Expansion
• Integration with IQBot
and APIs
• Data Science and AI/ML
deployed in Silos
• Process Mining
• CoE Headcount > 10
• Line of Business
Engagement > 80%
• Enterprise-wide
Communication
• Quarterly Executive
Readouts
Bot 3.0
North-Star Vision
• Self-Service Digital
Worker Program
• All Business Units are
Connected
• Predictive AI/ML
Deployed Across End-
to-End Business
Processes
• Staff is Complimented
with AI Decision
Making Tools
Bot 4.0
13. Confidential – Do Not Distribute
1
3
Measuring the Automation Driven Impact
Current
Automation Driven
Impact
$XX.XM
• Headcount Productivity Savings: $XX.XM
• Reduced Outsource Spending: $XX.XM
• Value Creation and Risk Management: $XX.XM
Other Key Metrics – Include CAGR %
• # Automations in Prod
• SLA Improvements
• # of Citizen Developers
• Total Pipeline
• Business Unit “Horse Race”
• License Measures
14. Confidential – Do Not Distribute
1
4
Digital Assistant Work Categories
Sampling of where AARI “Digital Assistants” can be deployed
• Data Management
• Queue Management
• Order Management
• Shipment Management
• Email Management
• Invoice Management
• Fraud Detection
• Office Product Analysis
• Code Review
• Content Management
• Document Analysis
• Incident Management
• Notification
Management
• Vendor Management
• Service Management
• Quote Management
• Inventory Management
• Report Creation
• Customer Communication
• Virtual Assistance
• Insight Analysis
• Compliance Management
• Account Analysis
• Case Management
AARI Augments Human Work