Talis Insight Europe 2017 - Improving mobile and accesibility experiences - J...
Tadc workshop-day one-taug13
1. Talis Aspire Digitised Content
Workshop
6th Feb 2013
TAUG13, University of Kent
Ian Corns
Account Sales Manager
Talis Education
#talisaspire
Wednesday, 6 February 13
26. Cannot identify limit request
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determine resource
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Wednesday, 6 February 13
27. Exceeded copy limit
Not permitted by RRO
Cannot identify resource
Fee pay clearance required
Newer edition available
Cannot determine latest edition
Referred by requester Duplicate request
Not held by library
Existing electronic copy available
Wednesday, 6 February 13
37. Talis Aspire Digitised
Content
Workshop
Measures, Metrics and Reports
Wednesday, 6 February 13
38. The Idea
To begin to understand more about how you
currently measure and report on your
scanning efficiency and performance...and
how you’d like to do this in the future
Wednesday, 6 February 13
39. The Plan
• 30-40 minute brainstorm
• Start of a discussion, not the end
• No commitment at this point
• Write your idea on the card
• Only one idea per card
• Any critical clarifications on the back
• No more than 90seconds per idea!
Wednesday, 6 February 13
40. KPIs or Performance
Defining
SLAs
success Daily?
Efficiency
Monthly?
Practitioner Annual?
vs Strategic Workflow
support
Triggers
What do you
report now? Continual
Measures Improvement
and Metrics
Simple
counts Dashboard
Wednesday, 6 February 13
41. Talis Aspire Digitised
Content
Find us on: !
Web: content.talisaspire.com
Twitter: @talisaspire
YouTube: youtube.com/user/TalisAspire
Facebook: facebook.com/talisaspire
Support: support.talisaspire.com
Wednesday, 6 February 13