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RLCon Scotland 2017
By successfully building 3 related businesses we have developed a deep understanding of the contingent employment
industry – both from the customer and supplier perspective – and uncovered the huge opportunity for Engage
ENGAGE BACKGROUND
AGENCY
PAYROLL
AGENCY
HIRER HIRER
CRM
Time &
Attend.
Pay & Bill
BPO
VMS
VACANCY
ADVERTISING /
DATABASE RESPONSE
REGISTRATION/C
OMPLIANCE
FULFILMENT
TIME &
ATTENDANCE
PAY & BILL
Worker
WORKERWORKER
THE PROBLEM
Current software solutions cater for specific “pieces” of the recruitment process; and serve only one layer of the supply chain.
Manual data transfer between functions within an organisation, and up down the supply chain creates duplication, errors and
fraud - destroying industry profit.
Manual reconciliation
(before Engage)
AGENCY
PAYROLL
AGENCY
HIRER HIRER
CRM
Time &
Attend.
Pay & Bill
BPO
VMS
ENGAGE
VACANCY
ADVERTISING /
DATABASE RESPONSE
REGISTRATION/C
OMPLIANCE
FULFILMENT
TIME &
ATTENDANCE
PAY & BILL
ENGAGE
Worker
WORKERWORKER
THE ENGAGE SOLUTION
Engage provides all functions and serves all players in the supply chain, in one solution (whilst retaining the ability to integrate
with external software at any level). Data is entered once and is visible to all, unlocking seamless data flow and profound
efficiency gains within and between organisations.
Integrated
(with
Engage)
HOW CAN I COMPETE WITH THAT
RPO Model Alternative
• Communication and contractual barriers
• Imposition of aggressive cost cutting
• Poor supply quality
• Standardised terms and administration
• Reduced agency margin
• Agency pays for wasted resourcing
• Universal cost savings
• Commercially neutral – a collaborative model
• Quality of supply
• Direct contractual relationships
• No duplication of admin
• Complete transparency of costs and compliance
LIVE DEMO
7
• Engage tasked with providing BPO to Agency (FM/Technical agency, 5 UK offices)
• Objective: reduce o/h, improve efficiency, service to candidates & clients
• Engage platform provides automated T&A integrated with payroll.
• Legacy registration, compliance and admin replaced. Subscription based pay & bill
replaced.
• Outcomes: operating o/h reduction £330k pa, software savings £40k pa,
improved compliance and focus on bus dev & account management
• Engage VMS binds Agency and clients in tighter, better relationship on shared
platform
ENGAGE CASE STUDY

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  • 2. By successfully building 3 related businesses we have developed a deep understanding of the contingent employment industry – both from the customer and supplier perspective – and uncovered the huge opportunity for Engage ENGAGE BACKGROUND
  • 3. AGENCY PAYROLL AGENCY HIRER HIRER CRM Time & Attend. Pay & Bill BPO VMS VACANCY ADVERTISING / DATABASE RESPONSE REGISTRATION/C OMPLIANCE FULFILMENT TIME & ATTENDANCE PAY & BILL Worker WORKERWORKER THE PROBLEM Current software solutions cater for specific “pieces” of the recruitment process; and serve only one layer of the supply chain. Manual data transfer between functions within an organisation, and up down the supply chain creates duplication, errors and fraud - destroying industry profit. Manual reconciliation (before Engage)
  • 4. AGENCY PAYROLL AGENCY HIRER HIRER CRM Time & Attend. Pay & Bill BPO VMS ENGAGE VACANCY ADVERTISING / DATABASE RESPONSE REGISTRATION/C OMPLIANCE FULFILMENT TIME & ATTENDANCE PAY & BILL ENGAGE Worker WORKERWORKER THE ENGAGE SOLUTION Engage provides all functions and serves all players in the supply chain, in one solution (whilst retaining the ability to integrate with external software at any level). Data is entered once and is visible to all, unlocking seamless data flow and profound efficiency gains within and between organisations. Integrated (with Engage)
  • 5. HOW CAN I COMPETE WITH THAT RPO Model Alternative • Communication and contractual barriers • Imposition of aggressive cost cutting • Poor supply quality • Standardised terms and administration • Reduced agency margin • Agency pays for wasted resourcing • Universal cost savings • Commercially neutral – a collaborative model • Quality of supply • Direct contractual relationships • No duplication of admin • Complete transparency of costs and compliance
  • 7. 7 • Engage tasked with providing BPO to Agency (FM/Technical agency, 5 UK offices) • Objective: reduce o/h, improve efficiency, service to candidates & clients • Engage platform provides automated T&A integrated with payroll. • Legacy registration, compliance and admin replaced. Subscription based pay & bill replaced. • Outcomes: operating o/h reduction £330k pa, software savings £40k pa, improved compliance and focus on bus dev & account management • Engage VMS binds Agency and clients in tighter, better relationship on shared platform ENGAGE CASE STUDY