8. Agenda
Time Agenda Item
9:00 - 9:15 Registration
9:15 – 9:20 Welcome
9:20 – 9:40 PINs Team Presentation: How leaders can benefit from PINs
9:40 – 10:00 Accomplishments and Priorities of PINs Associations
10:00 – 12:30 Introduction to Solution-focused Coaching
12:30 – 1:30 Lunch and Info Session
1:30 – 2:15 Learning Exchange: Breakout Sessions – Round 1
2:15 – 2:30 Afternoon Break
2:30 – 3:15 Learning Exchange: Breakout Sessions – Round 2
3:15 – 3:30 Final Remarks and Close
9. Who’s in the Room
• AMU Alumni Association
• Association of Romanian
Engineers in Canada (AREC)
• Canadian Colombian Professional
Association (CCPA)
• Canadian Hispanic Bar
Association
• Chinese Workers Support Group
• CIMA Canada
• Council for Access to the
Profession of Engineering (CAPE)
• Council of Filipino Canadian
Professionals Ontario (CFCPO)
• EXATEC Ontario
• Leadership in Project
Management Network – LPMN
• New Canadian Media
Professionals' Network (NCMP)
• Non-Resident Nepali Association
– Canada (NRNA)
• M-Bridge
• PINs@YorkU
• Persica Management and Quality
Association (PMQA)
• Toronto French Business Network
(TFBN)
• Toronto Hispanic Chamber of
Commerce
• UnstoppableMe
10. PINs Program Review:
How Leaders Can
Benefit from PINs
Goal:
To work collaboratively with professional immigrant
associations to increase their capacity to connect their
skilled immigrant members to employment.
Objectives:
• Raise awareness of the associations to skilled
immigrants and to employers
• Foster collaboration between the associations and key
partners – employers, professional associations, service
providers, government, and other relevant stakeholders.
• Develop leaders of professional immigrant associations
by providing learning opportunities and refer them as
experts on immigrant employment at consultations and
in the media.
11. PINs Priorities 2016-2017
• Raise greater awareness of the PINs associations to
immigrants and partners
• Enhance collaboration within the PINs network
• Further develop our PINs leaders
12. PINs Program Review: Raise Awareness
“PINs has created greater awareness
of the importance of our role and the
relevance of the work we do.”
13. PINs Program Review: Raise Awareness
“PINs has helped raise our profile,
credibility and visibility.”
17. PINs Program Review: Foster Collaboration
Quarter Host Chair Speaker Attendance
Q1 Toronto Public
Library
Rene Berrospi Gabriel Leiva
von Bovet
25
Q2 Volunteer
Toronto
Miguel Abascal Miguel Abascal 41
Q3 ACCES
Employment
NA NA 40
18. PINs Program Review: Foster Collaboration
“PINs has increased our networking and
collaboration opportunities.”
21. PINs Program Review: Develop Leaders
“Realizing the ability to contribute to forums to help alleviate
the imbalance faced by newcomers was the most
significant change to me as a result of participating in
PINs.”
23. “I feel part of a community that is connected; I
feel supported and acknowledged as a
volunteer leading an association to help others.
The training and connections really strengthen
and encourage me to continue on the journey of
serving others. (…) Collaboration is the key to
expand the capacity of our associations and
ourselves.”
24. Your Turn: Accomplishments and Priorities
Haesun Moon
Solution Focused Brief Coaching Certificate
Program at University of Toronto
25. Your Turn: Accomplishments and Priorities
• What are your best hopes for today?
• What has changed since last year?
• Think of a recent instance when you were
reminded of your passion to work with a
PINs association
30. Financial Products for Newcomers and Associations
Fabiola Sicard
Director, Multicultural Banking
31. Learning Exchange
Leveraging PINs Community Expertise
• Employer Engagement - Room 6-7
Emiliano Mendez, LAMBA
• Employment Support for Members – Room 1
Miguel Abascal, UnstoppableMe.ca
• Marketing and Outreach – Room 2
Gerard Keledjian, NCMP
• Staying Relevant for Your Members – Room 4
Elizabeth Mansouri, LPMN
34. Upcoming PINs Events
- Modis Networking Event (members) – February 24
- Immigrant Entrepreneur Networking Event (members)–
March 22
- Employment Services 101 Webinar (leaders) – March 30
- PINs Annual Event – May 2 at Scotia Plaza, 40 King
Street West
Notas do Editor
Nestor
Welcome, I’m pleased to be hosting this event today. Thanks to you all for joining me. It’s not very often that I get to see so many of my fellow PINs leaders in the same room
I’m excited about the agenda today – Beatrice will tell you a bit more about that in a minute
TO ADD - Why you wanted to host, what it means for you to be a PINs leader
Before we get started, I just need to take you through a few housekeeping items
If you need them, the washrooms are located …
There is coffee and tea ….
When it comes to lunchtime, food will be served …..
I also wanted to remind you that if you’re on Twitter, please join the conversation online today! You can re-tweet TRIEC’s tweets by following @TRIEC, or tweet your own message using the hashtag #TRIECPINs. We hope to hear from you during the day!
That’s all from me for now. I’ll now hand over to Beatrice Kohlenberg, the PINs Program Coordinator. She will be giving you an overview of PINs activity and achievements from the last year, as well as letting you know what’s in store for you today.
Nestor
I also wanted to remind you that if you’re on Twitter, please join the conversation online today! You can re-tweet TRIEC’s tweets by following @TRIEC, or tweet your own message using the hashtag #TRIECPINs. We hope to hear from you during the day!
That’s all from me for now. I’ll now hand over to Beatrice Kohlenberg, the PINs Program Coordinator. She will be giving you an overview of PINs activity and achievements from the last year, as well as letting you know what’s in store for you today.
Hello everyone. First of all, I’d like to say thank you very much for coming. I’m so glad to see you all here today.
A big thank you to our venue host – ACCES Employment. As you know, we had a last minute cancellation on the space we had booked at Metro Hall and ACCES generously offered to host us. We are grateful to have such dedicated partners, always willing to help and support our work! Thank you again!
It has been an exciting year for us at PINs.
On a personal note, it has been a very intense year as I moved from being a leader like you, to coordinating the program. And even though I had been involved with PINs for 4 years before, in various capacities – as a leader and a partner contact, the learning curve has been quite steep.
Thank you to our sponsor and funder Scotiabank and Citizenship and Immigration Canada for making our work with PINs possible.
We’re delighted that Scotiabank decided to join us today at lunchtime for an information session. Fabiola Sicard, Director with Multicultural Banking – one of our biggest supporter and a PINs leader herself – will provide updates on the StartRight program, as well as financial products for associations such as yours.
We have a packed agenda. I will not get into details, you have a hard copy in your packages. We will guide you through the day as we go along.
I will highlight just the fact that throughout the year we consulted you, we listened to your recommendations and incorporated them into our workplan.
One of the recommendations was to build within and leverage the knowledge and expertise that exist in the community. This is why today we invited a few leaders to share what they do well so that other leaders can learn. Elizabeth, Emiliano, Miguel and Gerard will host our afternoon breakout sessions. I encourage you to make full use of them, ask questions, and connect with the presenters if you’d like to continue the conversation.
…. leaders have registered. Thankfully, the weather is on our side today and I hope everyone is here.
We also have 3 partners in the audience today – Volunteer Toronto, Thorncliffe Neighbourhood Office and North York Community House.
And we have an observer as well – representing a group of internationally trained dentists.
In the next 15-20 minutes I will provide some context to illustrate how the PINs associations and leaders benefited last years and will also share opportunities for everyone to get involved and benefit next year.
Just a reminder – our goal is to help you increase your capacity to help your members achieve their employment goals.
And we do that by raising awareness of your associations, fostering collaboration within the community and with other key stakeholders, and providing leadership development opportunities to you, the association leaders.
Our priorities for next year remain true to our objectives but we want to take a step further.
We will increase our outreach activities to promote your associations and the great work you do, but will also equip others with the tools to promote us
We will enhance collaboration by fostering better knowledge and skills sharing within the community
And will continue to provide speaking and leadership development opportunities for leaders
You asked us to share program statistics – in your packages you will find a sheet where we compiled some of the program stats, the main indicators we report on. You will see the targets and the actuals for this year (the numbers are as of January 31), and also next year’s targets.
We continued to grow this year. We have 7 new associations and 7 new partners. Each of the new members of the PINs community brings new energy, new skills and expertise and new opportunities for all of you to partner and collaborate.
Examples
Toronto French Business Network – a platform for francophone professionals and businesses to collaborate; it is open to everyone and they have ambitious projects in the entrepreneurship area
The most recent addition to our community – Persica Management and Quality Association, a group of dedicated individuals who meet weekly with their members to support them in their job search.
Resume Target, a new partner – offers a free resume building platform for your members
Modis – just next week they will host a networking event for IT professionals
Active Career Advancement Project – they hosted an info session for PINs members who are underemployed. Our membership survey last year showed that … percent of your members report that they are underemployed and there is interest for this topic in the community, given the good attendance at the info session.
For next year, we aim to onboard at least 5 associations and 5 partners.
We continued our awareness building efforts by attending outreach events targeted to immigrants and partner audiences, and by doing presentations to immigrants and community agency staff.
As a result, more immigrants are aware of your associations, as are more stakeholders.
Last fall, New Canadian Media Professionals – one of our most active associations – offered to share their booth at one outreach event and provide 3 other associations the opportunity to participate and promote their services. PINs@YorkU, Manyatta and the Association of Romanian Engineers participated.
This is an opportunity you may want to explore next year – partner with other associations and split the participation fee at immigrant fairs and conferences. Or you can always come to our booth!
We also looked at our existing strengths and promoted them within the community by sharing success stories and best practices at the quarterly meetings, on our website and in our e-communications.
One of our awareness building activities is to attract more visitors to the PINs website.
We do a website demo in all our presentations and this year we created a PINs Website How-To sheet for immigrants. As a result, the number of immigrants who connected with your associations through the website is already almost triple the target – 1457 actual compared to 500. The number of visits on the website has also gone up. We are already at over 18 thousands two months before the end of the year.
We will continue to provide this online platform for immigrants to connect with your associations. For you, the leaders, we will do a live website walk-through so you can remember how to use the website features – we have done a number of changes in this past year, we had some glitches but they have been fixed and now all the functionalities are up and running.
As well, we will continue to promote your associations through a series of videos that will also be featured on Rogers TV, along with online articles. And we will be reaching out to partners and equip them with tools to promote your associations and your work both online and offline.
The strength of our network is in numbers but even more in the collaboration and partnerships that build on these strengths for greater impact.
As most of you know, this year we did the network mapping exercise. We were able to visualize the connections that are happening, with and without TRIEC.
This is how our network looks like – with TRIEC in the middle, and a high degree of connectivity.
The connectivity remains that remains even when we remove ourselves from the map – this is what the network looks like without TRIEC.
The exercise allowed us to learn who is not in the community and should be – stakeholders you are already working with or would like to work, and they will be our focus next year.
We also learned about the expertise and skills that exist in the network. And next year we will create a system to connect these skills with the needs of the associations – needs that surfaced in the check-in calls we had in the summer.
The check-in will become an annual activity and next year we will expand it to include the PINs partners as well.
Our quarterly meetings continued to be an opportunity for leaders to meet, exchange ideas, and talk about their accomplishments, priorities and challenges. We now have a standardized format – the meetings are hosted by a PINs partner (and thank you to the Toronto Public Library, Volunteer Toronto and ACCES Employment for hosting us this year!); they are chaired by PINs leader and showcase success stories and best practices.
The attendance to the quarterly meetings almost doubled – 106 leaders participated to our meetings this year compared to 56 last year.
Another way we foster collaboration in the community is by piloting new programs. One of them is Drs2Drs. We work with our doctors associations and our partner Community Matters to better support internationally trained doctors in gaining meaningful employment. And we have seen the first positive outcomes – dr. Nico, one of our leaders who participated in the Job Club at Community Matters to learn more the model, got to use what he learned and was able to land a position that matches in many aspects his experience
Next year, we will continue to work with the Doctors and we are in discussion to start another pilot – a 90-Day Job Search Plan developed by Miguel, one of our leaders. You will learn more about it if you attend his session after lunch.
We also share models developed by partners – such as mentoring programs.
Some associations have been part of our group mentoring pilot in the past and are now able to deliver the program on their own. Others – like Hispanotech – needed support and we provided guidance to them to run the first cohort.
We piloted Connector this year; unfortunately we didn’t get funding to continue it but the outcomes have been fantastic. And one of the most touching success stories of this year comes as a result of our collaborative work.
A Connector program participant was hired as a result of the connections PINs facilitated with the Association of Romanian Engineers. This is an excellent example of how great things happen when teams and individuals collaborate. The AREC executive team member who was instrumental in this success story is here today – my colleague Calin Vaida. Thank you, Calin and I hope that your example will encourage other leaders to get involved in TRIEC programs.
We continued to facilitate employer connections for your members. This year we held an event in November where 48 newcomers participated, as well as 8 leaders and 3 Scotiabank representatives. Next week we are holding another event for IT professionals and in March there will be one for immigrant entrepreneurs.
Next year, we plan to organize at least 2 employer networking events for your members, as this is a topic that always comes up in surveys.
You, the PINs leaders, are the group we work most closely with. Helping you build capacity to support your members achieve their career goals has been one of objectives since we started back in 2011.
This year we continued to provide speaking opportunities for leaders – at events organized by us or our partners.
Immigrant Talk – an initiative of M-Bridge – has been a platform to showcase PINs leaders, their stories and their work.
Just today, as we speak, the Association of Professionals in Thorncliffe is holding an event and we helped them find a guest speaker through our network.
We will continue to provide opportunities for leaders to represent the immigrant professional community, and we will continue to work with the Office of the Fairness Commissioner and refer PINs leaders to consultations.
As for providing leadership development opportunities –
We held 3 webinars this year – two for both members and leaders (Networking and Personal Branding), and one for you, the leaders, on Solution Focused Coaching. I hope you’ve had the chance to watched it, it opens the appetite for today’s workshop. A fourth webinar is schedule in March – it will be an overview of the employment services currently offered so you can learn where to refer your members should they need support.
We need your input in identifying topics for other online modules. We have included a poll in the evaluation form – also in your packages – and our ask is that you rank those topics so we can decide which 3 of them are most useful.
(What we hope to accomplish by moving the training online is help you, our current leaders, in succession planning, as well as the new boards or executive teams. We know that turnover is high in the PINs associations and by providing online learning, new leaders can get oriented and trained, and maintain engagement with PINs.)
We have also engaged partners in developing learning opportunities for you. Our intention is not to duplicate services that already exist but fill gaps.
We continued to work with Volunteer Toronto on Grassroots Growth– a project where they develop tools and resources for volunteer-run groups such as your associations. In your packages you will find the workshop schedule for the next few months.
DiverseCity on Board also delivers training to help you run your associations – a catalog is also in your kits. And our Resource Library is another source you can always refer to.
This is in a nutshell what we have done this year and what we intend to do next year.
I’d like to end with the insightful words of one of our leaders –Sophie Duan from M-Bridge – on how her group and she as a leader benefitted from being part of the PINs community:
“Collaboration is the key to expand the capacity of our associations and ourselves.”
My hope for today is that you will get to know each other better, learn about what you do, and find ways to leverage this expertise by working together for greater impact.
Nestor introduces Haesun
Nestor – please feel free to talk about anything that jumps out at you from Beatrice’s presentation at this point.
I’d now like to introduce Haesun Moon, who will be leading our morning session. First, she will be facilitating a discussion on your accomplishments and priorities, followed by a workshop on Solution Focused Coaching – an effective way to help others by leading them to discover the solution themselves. We will not take a formal break but feel free to take breaks as needed.
Haesun is the Program Director of Solution Focused Brief Coaching Certificate Program at University of Toronto
She describes her life as "full of pleasant surprises" meeting many practitioners, searchers and researchers, and some skeptics with good questions that provoke meaningful dialogues.
As one of Canada's leading educators and advocates for Solution Focused Brief Coaching, Haesun teaches locally and internationally working with senior managers and executive level leaders on broad range of organizational topics including change management and performance evaluation.
Welcome, Haesun!
Beatrice flipcharts expectations, changes and accomplishments
Leaders write priorities on sticky notes
After 5 min, Meena and Aman collect sticky notes
Nestor
Thank you so much Haesun, that was a fascinating session.
You’ll all be glad to hear it’s now time for lunch!
Please make your way to …… to get your food and enjoy catching up with each other.
But please come back here – our sponsor, Scotiabank, will share news about what they have in store for newcomers as well as small non-profits such as your associations
Fabiola Sicard, Director, Multicultural Banking will be presenting today and answering your questions.
Nestor
After lunch, we will be moving into the afternoon’s breakout sessions.
All of the sessions have a colour code
The colours and room numbers for each session are listed on the screen here
Please check the colour-coded stickers on your nametags to remind yourselves which session you’ll be attending
If you can’t remember which session you signed up for, TRIEC staff will be happy to direct you.
SLIDE WILL STAY ON DURING BREACKOUT SESSIONS AND AFTERNOON BREAK
Nestor
Thank you, Fabiola, this is great information….
To the group: you have …… more minutes to enjoy your lunch and network.
At 1:30 we will begin the afternoon’s breakout sessions
Please check the colour-coded stickers on your nametags to remind yourselves which session you’ll be attending
The colours and room numbers are on the slide
If you can’t remember which session you signed up for, help is at hand
Please go to the registration table and Beatrice and Rohit will direct you
Nestor
We’d like to do a short exercise at this point where we go round the room and ask people
What are some insights, surprises and discoveries from today's session?
Note: If the room is full, please choose a few people to call out their takeaways. If there are less people in the room at this point, please ask everyone to say one (brief) thing. Check time and leave 5 minutes for the closing remarks.
And now, for the closing remarks, I will hand it over to Racquel Sevilla, Director, Immigrant Employment Initiatives
Racquel
Before we all head home to enjoy the rest of our weekend, I’d just like to say a few thank yous and share next steps.
Thank you again to our funder Immigration, Refugee and Citizenship Canada and sponsor Scotiabank.
Thank you to our venue host, ACCES Employment.
Thank you to Nestor for being such a capable host. We really appreciate your great energy and how you have made the day run so smoothly.
Thank you to Haesun for a really useful solution focused coaching session this morning.
Thank you to the leaders who contributed to the breakout sessions. I certainly got a lot out of the session I sat in on, I hope you all feel the same.
A big thank you to the PINs team and the TRIEC staff who supported us today.
I know you’ll all want to show these people in particular your appreciation, so please join me in giving them a round of applause.
Finally, thanks so much to you all! As PINs leaders you are at the heart of what you do, and we really value your leadership.
Thank you for your participation today. We will take away what we’ve learned and integrate recommendations and findings into our work in the next fiscal year. We will also write-up a summary of today’s event.
Please don’t forget to complete your evaluation survey – it is in your kits and will take just a few minutes to complete.
We hope to see all of you at the PINs Annual Networking Event, in the evening of May 2nd. This will be a great chance for you to meet other network leaders and TRIEC stakeholders and partners. We hope you’ll be there.
Racquel
Upcoming PINs events:
For memebrs:
Modis Networking Event– February 24
Immigrant Entrepreneur Networking Event– March 22
For leaders:
Employment Services 101 Webinar (leaders) – March 30
PINs Annual Event – May 2 at Scotia Plaza, 40 King Street West