Mick Say used this presentation at the Kent2020 Preview Conference.
Slides made available by request of many delegates. With no Narration this presentation is an aid-to-memory for attendees at the conference.
2. Mick Say Born: 1961 Brotton, Cleveland. UK Base: Herne, Kent Educated: Warsette Comprehensive First Job: Vacuum Cleaner Salesman Career: Field Sales Professional Field Sales Manager Sales Director Sales and Marketing Director Business Development Consultant Business: The Online Marketing Academy Online Marketing Strategist Accredited Ecademy Digital Coach
3. Website Development 1 Make you look good Search Engine Optimisation 2 Get you Found Social Media Marketing 3 Amplify your brand & rep Permission Marketing 4 Win & retain more customers Online Marketing Strategy Grow the business
4. 7 100% learning Years 4 NetworkingSocial Media/WebsiteWord of Mouth Mistakes Years
8. Do you rate social media ? Do you think social media is important for your business ? Are you a people person ?
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10. maximize your attendance at Kent 2020 on the 7 April and how to use it to make more money for your business. Theme Follow Me on Twitter and then send me a Tweet Saying: “Please enter me into the Draw for the Social Media Basics Course re #Kent2020” Online Marketing Academy @micksay
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12. www.bradleychapman.com “The more business people you meet, the more successful you can make your business. Maximise every opportunity you can” Networking (physical) Amplify Networking ( online )
13. Three Key Questions We can leverage the network as a method to achieve all 4 1. How can we win more customers? 1. New Customer Acquisition 2. How can we increase the average customer spend 2. Customer Satisfaction 3. Customer Retention 3. How can we get customers to spend more frequently 4. Customer Referrals What business wants
18. Evolution “It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” - Charles Darwin
19. “most responsive to change” evolutionary ages of man Scavenger Hunter Gatherer Farming Manufacturing Information Age
20. As a result of all this evolution our manufacturing Jobs are diminishing because of technology and developing world competition. Our corporations are downsizing forcing large numbers of highly qualified people to re-think their future. Populations living and working longer….
29. Those who don't adapt will struggle within 2-5 years (or may be struggling now?)
30. Social networks are increasingly becoming the place to build reputations
31. Students are growing up (fast) immersed in Social Media, its how they communicate
32. Marketing is evolving towards “digital” communication
33. Trends in all digital functions are advancing fast
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35. +600 Million Users – 29 Million UK Users – 67% of the UK online population +90 Million Accounts growing @ 1 new account per second ! +200 Million Accounts +90 Million tweets per day.20% of tweets – contain a reference to a product or brand 92 BILLION page views per month – 15 MILLION people in the UK watch 200 million video’s per day ! Around 4 BILLION searches per day in the UK !
40. institutional thinking Product Share Holders Share Holders The Board The Board Customer Profit Profit Most important ------------------------------------------------------------------Least important
41. institutional thinking from theIndustrial Age Product Customer Network Thinking an evolution of the Knowledge Age Customer Product The Board Share Holders Shareholders The Board P Profit Profit becomes a consequence of good service Most important ------------------------------------------------------------------Least important
49. The evolution of marketing media Traditional Sales & Marketing Newspaper Magazine Radio Television Internet Still has it’s place, BUT Social Media & D/Technology
70. Online and Social Media Strategies Twitter Productivity & Content Syndication Tools Social Media Consulting & Coaching Niche Social Media Platforms FaceBook Ecademy LinkedIn YouTube Mobile Website Capture Contacts Link Building Website Development Website Owner Consulting & Coaching Contact Management SEO Customers
71. How to measure your effectiveness. http://klout.com/ 50 http://www.peerindex.net 59 http://socialmedia.alterian.com Know what's being said about your products and competitors
72. I enjoy Social Media and I have a digital mindset But the bottom-line is this. The consequence of my labour is achievement of business objectives.