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Business Development Business Networking, Online Marketing and the Fab Five by     @micksay
Mick Say Born:         1961 Brotton, Cleveland. UK Base:	  Herne, Kent Educated: Warsette Comprehensive First Job:   Vacuum Cleaner Salesman Career:       Field Sales Professional                    Field Sales Manager                    Sales Director                    Sales and Marketing Director                    Business Development  Consultant Business:   The Online Marketing Academy                    Online Marketing Strategist                     Accredited Ecademy Digital Coach
Website Development 1 Make you look good Search Engine Optimisation 2 Get you Found Social Media Marketing 3 Amplify your brand & rep Permission Marketing 4 Win & retain more customers Online Marketing Strategy Grow the business
7 100% learning Years 4 NetworkingSocial Media/WebsiteWord of Mouth Mistakes Years
Housekeeping Get With the program ! Smart Phones Turn them on and Tweet !”
Do you rate social media ? Do you think social media is important for your business ? Are you a people person ?
maximize your attendance at Kent 2020 on the 7 April and how to use it to make more money for your business. Theme Follow Me on Twitter and then send me a Tweet Saying: “Please enter me into the Draw for the Social Media Basics Course re #Kent2020” Online Marketing Academy @micksay
www.bradleychapman.com “The more business people you meet, the more successful you can make your business. Maximise every opportunity you can” Networking  (physical) Amplify Networking ( online )
Three Key Questions We can leverage the network as a method to achieve all 4  1. How can we win more customers? 1. New Customer Acquisition 2. How can we increase the average customer spend 2. Customer Satisfaction 3. Customer Retention 3. How can we get customers to spend more frequently 4. Customer Referrals What business wants
Broadcasting your message That’s a big turn-off
Thomas Power, Chairman, Ecademy “If you are forever chasing business, your network is not big enough” Not enough people know about you.
Networking ENHANCE On a Regional, National and Global Scale network - thinking
Evolution “It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” - Charles Darwin
“most responsive to change” evolutionary ages of man Scavenger  Hunter Gatherer Farming Manufacturing Information Age
As a result of all this evolution our manufacturing Jobs are diminishing because of technology and developing world competition. Our corporations are downsizing forcing large numbers of highly qualified people to re-think their future. Populations living and working longer….
SmallBusiness BigBusiness The ERA of the Micro and Small business ! NEW ERA
SmallBusiness BigBusiness The ERA of the Micro and Small business ! NEW ERA
Trends In Employment – Forcing Changes in Marketing ,[object Object]
 Technology
 Cost-Cutting
 Chasing Margin
 Owning a Business and Subcontracting is becoming the norm
 Those people/business who adapt now will prosper
 Those who don't adapt will struggle within 2-5 years (or may be struggling now?)
 Social networks are increasingly becoming the place to build reputations
 Students are growing up (fast) immersed in Social Media, its how they communicate
 Marketing is evolving towards “digital” communication
 Trends in all digital functions are advancing fast
NOW – is the time to establish yourself and or your business in the digital world,[object Object]
+600 Million Users – 29 Million UK Users – 67% of the UK online  population +90 Million Accounts growing @ 1 new account per second ! +200 Million Accounts +90 Million tweets per day.20% of tweets – contain a reference to a product or brand  92 BILLION page views per month – 15 MILLION people in the UK watch 200 million video’s per day ! Around 4 BILLION searches per day in the UK !
5 Years ago
Over 1 Billion People use Social media  In 2010, 30.1 million adults in the UK (60 per cent) accessed the Internet every day or almost every day.
Resistant to Change.
institutional thinking Product Share Holders Share Holders The Board The Board Customer Profit Profit Most important ------------------------------------------------------------------Least important
institutional thinking from theIndustrial Age Product Customer Network Thinking an evolution of the Knowledge Age Customer Product The Board Share Holders Shareholders The Board P Profit Profit becomes a consequence of good service Most important ------------------------------------------------------------------Least important
Social Media is just for kids ?
The ROI of Social Media is: Your Business will Still Exist in 5 years
transition betweeninstitutional thinking & network thinking by adopting a “Digital Mindset”
The evolution of marketing media Traditional Sales & Marketing Newspaper Magazine Radio Television Internet Still has it’s place, BUT Social Media & D/Technology
Digital Marketing is Evolving Faster than any other media ever did WWW ,[object Object]
 Customer Satisfaction
Customer Service
 Customer Retention
 Repeat Purchase
 Customer Referrals,[object Object]
4 years to evolve from the www to the social web
Digital Marketing = Reaching a Social Audience Engage in Conversation  and Support (KLF) HUB

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Social Networking Kent202 Presentation

  • 1. Business Development Business Networking, Online Marketing and the Fab Five by @micksay
  • 2. Mick Say Born: 1961 Brotton, Cleveland. UK Base: Herne, Kent Educated: Warsette Comprehensive First Job: Vacuum Cleaner Salesman Career: Field Sales Professional Field Sales Manager Sales Director Sales and Marketing Director Business Development Consultant Business: The Online Marketing Academy Online Marketing Strategist Accredited Ecademy Digital Coach
  • 3. Website Development 1 Make you look good Search Engine Optimisation 2 Get you Found Social Media Marketing 3 Amplify your brand & rep Permission Marketing 4 Win & retain more customers Online Marketing Strategy Grow the business
  • 4. 7 100% learning Years 4 NetworkingSocial Media/WebsiteWord of Mouth Mistakes Years
  • 5. Housekeeping Get With the program ! Smart Phones Turn them on and Tweet !”
  • 6.
  • 7.
  • 8. Do you rate social media ? Do you think social media is important for your business ? Are you a people person ?
  • 9.
  • 10. maximize your attendance at Kent 2020 on the 7 April and how to use it to make more money for your business. Theme Follow Me on Twitter and then send me a Tweet Saying: “Please enter me into the Draw for the Social Media Basics Course re #Kent2020” Online Marketing Academy @micksay
  • 11.
  • 12. www.bradleychapman.com “The more business people you meet, the more successful you can make your business. Maximise every opportunity you can” Networking (physical) Amplify Networking ( online )
  • 13. Three Key Questions We can leverage the network as a method to achieve all 4 1. How can we win more customers? 1. New Customer Acquisition 2. How can we increase the average customer spend 2. Customer Satisfaction 3. Customer Retention 3. How can we get customers to spend more frequently 4. Customer Referrals What business wants
  • 14. Broadcasting your message That’s a big turn-off
  • 15. Thomas Power, Chairman, Ecademy “If you are forever chasing business, your network is not big enough” Not enough people know about you.
  • 16.
  • 17. Networking ENHANCE On a Regional, National and Global Scale network - thinking
  • 18. Evolution “It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” - Charles Darwin
  • 19. “most responsive to change” evolutionary ages of man Scavenger Hunter Gatherer Farming Manufacturing Information Age
  • 20. As a result of all this evolution our manufacturing Jobs are diminishing because of technology and developing world competition. Our corporations are downsizing forcing large numbers of highly qualified people to re-think their future. Populations living and working longer….
  • 21. SmallBusiness BigBusiness The ERA of the Micro and Small business ! NEW ERA
  • 22. SmallBusiness BigBusiness The ERA of the Micro and Small business ! NEW ERA
  • 23.
  • 27. Owning a Business and Subcontracting is becoming the norm
  • 28. Those people/business who adapt now will prosper
  • 29. Those who don't adapt will struggle within 2-5 years (or may be struggling now?)
  • 30. Social networks are increasingly becoming the place to build reputations
  • 31. Students are growing up (fast) immersed in Social Media, its how they communicate
  • 32. Marketing is evolving towards “digital” communication
  • 33. Trends in all digital functions are advancing fast
  • 34.
  • 35. +600 Million Users – 29 Million UK Users – 67% of the UK online population +90 Million Accounts growing @ 1 new account per second ! +200 Million Accounts +90 Million tweets per day.20% of tweets – contain a reference to a product or brand 92 BILLION page views per month – 15 MILLION people in the UK watch 200 million video’s per day ! Around 4 BILLION searches per day in the UK !
  • 37.
  • 38. Over 1 Billion People use Social media In 2010, 30.1 million adults in the UK (60 per cent) accessed the Internet every day or almost every day.
  • 40. institutional thinking Product Share Holders Share Holders The Board The Board Customer Profit Profit Most important ------------------------------------------------------------------Least important
  • 41. institutional thinking from theIndustrial Age Product Customer Network Thinking an evolution of the Knowledge Age Customer Product The Board Share Holders Shareholders The Board P Profit Profit becomes a consequence of good service Most important ------------------------------------------------------------------Least important
  • 42.
  • 43.
  • 44.
  • 45. Social Media is just for kids ?
  • 46.
  • 47. The ROI of Social Media is: Your Business will Still Exist in 5 years
  • 48. transition betweeninstitutional thinking & network thinking by adopting a “Digital Mindset”
  • 49. The evolution of marketing media Traditional Sales & Marketing Newspaper Magazine Radio Television Internet Still has it’s place, BUT Social Media & D/Technology
  • 50.
  • 55.
  • 56. 4 years to evolve from the www to the social web
  • 57. Digital Marketing = Reaching a Social Audience Engage in Conversation and Support (KLF) HUB
  • 58.
  • 59.
  • 62. Promotion60 years old, institutional marketing mix model
  • 63.
  • 66.
  • 67.
  • 69. New moneyNEW CLIENTS
  • 70. Online and Social Media Strategies Twitter Productivity & Content Syndication Tools Social Media Consulting & Coaching Niche Social Media Platforms FaceBook Ecademy LinkedIn YouTube Mobile Website Capture Contacts Link Building Website Development Website Owner Consulting & Coaching Contact Management SEO Customers
  • 71. How to measure your effectiveness. http://klout.com/ 50 http://www.peerindex.net 59 http://socialmedia.alterian.com Know what's being said about your products and competitors
  • 72. I enjoy Social Media and I have a digital mindset But the bottom-line is this. The consequence of my labour is achievement of business objectives.
  • 73. Do you think this could be confusing ?
  • 75. Questions Later ? Email: Mick@micksay.com
  • 76. We need to GET with the PROGRAM
  • 77. Step-by-Step Social Media Basic A starting point to engage in digital media and social marketing www.onlinemarketingacademy.uk.com