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Lead Generation With AdWords
           Display Targeting
                    Alistair Dent
                     Periscopix
                       28/2/12


© Periscopix 2012
Introducing Display
 • The Google Display
   Network is one of the
   largest online ad
   networks in the world
 • You can target sites and
   pages on this network to
   show your ads to the most
   relevant people possible,
   when they’re browsing
   relevant content
© Periscopix 2012
Introducing EvoEnergy
 • EvoEnergy are the UK’s largest residential
   solar panel installer and REA installer
   of the year
 • We used AdWords display advertising to
   help EvoEnergy to attract leads for
   large commercial installations
 • A variety of targeting methods were used
   to achieve this goal. We are going to
   discuss how AdWords display targeting
   works and how you can use it
© Periscopix 2012
Types of Ads
                                            Mobi
     Text           Imag    Flash   Vide
                                             le
     Ads            e Ads    Ads    o Ads
                                            Ads
 • Different sites accept different ad types
 • Think about which ad types will be
   suitable for your audience


© Periscopix 2012
Types of Websites
   Large Websites      Small Websites
 E.g. Gmail,         E.g.
 YouTube, The        farmingforum,
 Guardian audience
 • Large             farmersguide
                     • Relevant
  • Lots of types      audience
    of content       • Attract users
                       at point of
                       interest
© Periscopix 2012
Targeting Ad Groups
 • Targeting is at ad group level
 • Add any target to an ad group, and the
   ads within that group will show to that
   target
 Website            Pages       People
   s
                    Contextua    Interests
  Placement
                        l       Remarketin
      s
                      Topics         g


© Periscopix 2012
Placement Targeting
 • Placement targeting is the most
     obvious method available
 • Choose the websites you want to
     appear on
 • This method is effective for targeting
     demographics who will read
     websites about specific topics
 • Special interest groups are often
     most easily targeted using this
     method
 • Use the DoubleClick Ad Planner to
     help find placements that carry GDN
© Periscopix 2012
Contextual Targeting
 • Contextual targeting is the most common
   on AdWords
 • Create a keyword list and Google will
   assess the theme of your keywords
 • If your theme matches closely to that of
   the page, then you will be eligible to
   show ads on that page
 • This method gives you the most control
   but can be the most difficult to use

© Periscopix 2012
Topic Targeting
 • Topic targeting is like contextual
   targeting but more broad
 • You can choose from a pre-defined list of
   page topics to target
 • This provides more transparency than
   contextual targeting, but with less
   granularity of targeting available



© Periscopix 2012
Interest Category Targeting
 • If a person has consistently browsed
   pages about a particular topic in the
   recent past, then you can target that
   person wherever they are browsing now
 • This is Google’s version of behavioural
   advertising, but all user data is
   aggregated and anonymised
 • View your own interest categories in
   Google’s Ads Preferences Manager
© Periscopix 2012
Remarketing
 • This is not new customer acquisition.
     Everybody in a remarketing list has
     visited your site before
 • Remarketing is usually used in two ways:
       – Increase the overall conversion rate of
          your site, by keeping yourself on
          people’s minds while the compare
          suppliers
       – Be more aggressive with other
          targeting methods when showing ads to
© Periscopix 2012
Audience Combinations
 • Remarketing and interest categories allow
   you to segment your audiences in custom
   combinations
 • By utilising multiple remarketing lists with
   different pages viewed or cookie lengths
   you can target people in increasingly clever
   ways
 • EvoEnergy target most users using two
   remarketing lists and one combination:
    – Visited the site in the last two days
    – Visited the site in the last 14 days
© Periscopix 2012
Combining Targeting Methods


                    Placemen
                       ts      Topics



© Periscopix 2012
Quality Score
               • The CTR of your ad compared to
  CTR            other ads in the same slot

               • Does not impact search quality score
   QS          • Not visible in the interface
               • High QS means you will show a higher
                 proportion of the time
    IS         • High impression share means more
                 clicks

© Periscopix 2012
Best Practices for Ads
              • Create ads for every ad block
                size!
              • Include a call to action in direct
                response ads
              • Focus on high quality background
                images
              • Include your logo or brand
              • Static images often work better
                than rotating slides
              • Put text and image ads into
© Periscopix 2012
Bidding and Optimisation
 • Ingore average position, you’re bidding for
   impression share
 • Exclude placements with terrible CTRs if
   they don’t convert
 • Exclude placements with high spend and no
   conversions
 • Use the relative CTR metric at ad group level
   to judge performance
 • Cap your frequency, especially if using
   remarketing
 • Use web analytics to check engagement of
   display visitors
© Periscopix 2012
Results



 • Conversion rates of over 5% from display
   showed that the targeting methods were
   finding the right audience
 • The ad group containing image ads had
   nearly twice the CTR of that with text ads
© Periscopix 2012
Summary
 • Use (and combine) all the
   targeting methods to find the
   best people
 • Image ads will outperform text
   ads (by CTR)
 • Manage each targeting method
   based on the cost per lead
 • There is no reason to have
   different cost per lead targets
© Periscopix 2012

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Search Marketing Theatre; Lead Generation With AdWords Display Targeting

  • 1. Lead Generation With AdWords Display Targeting Alistair Dent Periscopix 28/2/12 © Periscopix 2012
  • 2. Introducing Display • The Google Display Network is one of the largest online ad networks in the world • You can target sites and pages on this network to show your ads to the most relevant people possible, when they’re browsing relevant content © Periscopix 2012
  • 3. Introducing EvoEnergy • EvoEnergy are the UK’s largest residential solar panel installer and REA installer of the year • We used AdWords display advertising to help EvoEnergy to attract leads for large commercial installations • A variety of targeting methods were used to achieve this goal. We are going to discuss how AdWords display targeting works and how you can use it © Periscopix 2012
  • 4. Types of Ads Mobi Text Imag Flash Vide le Ads e Ads Ads o Ads Ads • Different sites accept different ad types • Think about which ad types will be suitable for your audience © Periscopix 2012
  • 5. Types of Websites Large Websites Small Websites E.g. Gmail, E.g. YouTube, The farmingforum, Guardian audience • Large farmersguide • Relevant • Lots of types audience of content • Attract users at point of interest © Periscopix 2012
  • 6. Targeting Ad Groups • Targeting is at ad group level • Add any target to an ad group, and the ads within that group will show to that target Website Pages People s Contextua Interests Placement l Remarketin s Topics g © Periscopix 2012
  • 7. Placement Targeting • Placement targeting is the most obvious method available • Choose the websites you want to appear on • This method is effective for targeting demographics who will read websites about specific topics • Special interest groups are often most easily targeted using this method • Use the DoubleClick Ad Planner to help find placements that carry GDN © Periscopix 2012
  • 8. Contextual Targeting • Contextual targeting is the most common on AdWords • Create a keyword list and Google will assess the theme of your keywords • If your theme matches closely to that of the page, then you will be eligible to show ads on that page • This method gives you the most control but can be the most difficult to use © Periscopix 2012
  • 9. Topic Targeting • Topic targeting is like contextual targeting but more broad • You can choose from a pre-defined list of page topics to target • This provides more transparency than contextual targeting, but with less granularity of targeting available © Periscopix 2012
  • 10. Interest Category Targeting • If a person has consistently browsed pages about a particular topic in the recent past, then you can target that person wherever they are browsing now • This is Google’s version of behavioural advertising, but all user data is aggregated and anonymised • View your own interest categories in Google’s Ads Preferences Manager © Periscopix 2012
  • 11. Remarketing • This is not new customer acquisition. Everybody in a remarketing list has visited your site before • Remarketing is usually used in two ways: – Increase the overall conversion rate of your site, by keeping yourself on people’s minds while the compare suppliers – Be more aggressive with other targeting methods when showing ads to © Periscopix 2012
  • 12. Audience Combinations • Remarketing and interest categories allow you to segment your audiences in custom combinations • By utilising multiple remarketing lists with different pages viewed or cookie lengths you can target people in increasingly clever ways • EvoEnergy target most users using two remarketing lists and one combination: – Visited the site in the last two days – Visited the site in the last 14 days © Periscopix 2012
  • 13. Combining Targeting Methods Placemen ts Topics © Periscopix 2012
  • 14. Quality Score • The CTR of your ad compared to CTR other ads in the same slot • Does not impact search quality score QS • Not visible in the interface • High QS means you will show a higher proportion of the time IS • High impression share means more clicks © Periscopix 2012
  • 15. Best Practices for Ads • Create ads for every ad block size! • Include a call to action in direct response ads • Focus on high quality background images • Include your logo or brand • Static images often work better than rotating slides • Put text and image ads into © Periscopix 2012
  • 16. Bidding and Optimisation • Ingore average position, you’re bidding for impression share • Exclude placements with terrible CTRs if they don’t convert • Exclude placements with high spend and no conversions • Use the relative CTR metric at ad group level to judge performance • Cap your frequency, especially if using remarketing • Use web analytics to check engagement of display visitors © Periscopix 2012
  • 17. Results • Conversion rates of over 5% from display showed that the targeting methods were finding the right audience • The ad group containing image ads had nearly twice the CTR of that with text ads © Periscopix 2012
  • 18. Summary • Use (and combine) all the targeting methods to find the best people • Image ads will outperform text ads (by CTR) • Manage each targeting method based on the cost per lead • There is no reason to have different cost per lead targets © Periscopix 2012

Notas do Editor

  1. AdWords can let you target ads to non-Google websites on its display networkThe network is made up of all sites that join the AdSense programEach site will tell Google what shape/size ad block it would like to show. Google will then decide which ads are eligible and the most suitable and display one or more ads in that blockEach website can choose where to locate ad blocks, so different websites can expect different clickthrough rates
  2. Text ads – same rules as search ads. Up to three in a blockStatic image adsDynamic image adsFlash adsYou should make ads fit all sizes
  3. Large sites have poor placementsSmaller sites have better placements, but less trafficYou usually want a mix
  4. Each ad group should have one or more targeting methods assigned
  5. Targets the websiteThe most obviousPick your websites and go nutsUse the doubleclick ad planner to help find themAdd placements in the networks tab
  6. Targets the page contentCreate a keyword list that defines a themeGoogle will compare your theme against the themes of pages to find a matchBroader words than search, but keep them more closely related to improve your targeting
  7. Targets the page contentShortcut to contextual targetingMore transparency, but less granularity
  8. Targets the personBehavioural advertisingIf a person has consistently viewed certain page categories, they will be in the list
  9. Also targets the personGets people who have visited your website
  10. Remarketing lists (and interest categories if desired, although this is less useful) can be combined in custom waysE.g. people who have seen pages X and Y, or people who have seen page A but not BUse this to exclude converted visitors, or have cookies of different lengths to get people between 2 and 7 days for instance
  11. If you choose “Specific Reach” as the option then any ad group with two or more targeting options will show only to people matching bothPlacements plus topics or keywords, or topics plus remarketing, or topics plus interests
  12. Your CTR for each ad is compared against that of other advertisers in the same slotA higher QS means you will be preferred to other advertisers in the same slot, and your impression share will increaseYour CTR on GDN does not affect your QS on search
  13. Fit each and every ad block to ensure you’re eligible. Otherwise you’re arbitrarily not showingInclude a call to action in any direct response adsHigh quality images work well, use them abundantlyIf you expect very low CTRs, use CPM bidding. This bypasses quality score but is more expensiveUse the display ad builder to quickly and easily create ads, such as for testing purposesUse static images in preference to rotating slides. You don’t have long to catch the viewer’s attentionPut text and image ads into separate groups – they will be eligible for very different sites
  14. You’re not bidding for position, you’re bidding for impression shareOn a weekly basis you should:Exclude placements with terrible CTRs if they don’t convertExclude placements with unusually high spend but no conversionsTrial new ads regularly if feasible/cost effective. Use the “relative CTR” metric at ad group level to judge performanceUse frequency cappingUse GA to check engagement of display visitors