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Welcome to
Blogging For
Business
why
what
how
wherewith Tara
Coomans
@taracoomans
Chief
Brainstormer,
Akamai
Marketing
Social Media Club
Hawaii (SMCHI)
#Blog4BizHi
QuickTime™ and a
h264 decompressor
are needed to see this picture.
What IS a Blog?
Blogging Dictionary
Hosted: Generally free. Doesn’t require
you to have your own domain or pay for
hosting
Self-Hosted: You own the domain, pay for
hosting. Fees vary.
RSS: Really Simple Syndication-subscription via
RSS readers.
CMS: Content Management System. Can be
used for more than just blogging. Full control of
content without knowing complex HTML.
3 Steps to Blogging
• Install
• Create content
• Share content
• Most blogs require little or no programming
knowledge
• Themes are readily available, many for free
• Posting is generally possible through email, text
or web-based interface
Blogging is
technically
technically
WHY?
Blogging MythsBlogging Myths
It’s easy to getIt’s easy to get
rich bloggingrich blogging
There are tooThere are too
many blogsmany blogs
alreadyalready
We have nothingWe have nothing
to sayto say
If we don’t haveIf we don’t have
millions of readers,millions of readers,
its a waste of timeits a waste of time
WHY?
Authority Building
8% of bloggers are
corporate13% of bloggers
are entrepreneurs
Google Authorship
Tell Your
Story
Small Companies
Stand to Benefit the
MostMost
48%48%
more web
traffic
data: Hubspot Marketing Benchmarking Report 2012
2.5X2.5X
more leads
5X5X
more traffic
Companies who blog have more webpages
Message
Control
•Important Messaging
•Messaging that
needs repeating or
reference
•Company position or
stance on
issues/topics
•Quick & Easy
•Direct to Consumer
Sales,
Anyone?
•How-To-Articles
•Long-Tail
Keywords=Qualified
Leads
•Accessibility
•Increased Trust
•Direct to
Consumer
•Create your sales
funnel
•Inquiries
•Nurture your
leads
“I used to see my company as a pool company. Today,
I see my company as a content marketing company.
[We] provide more valuable, helpful, remarkable
content to than anyone else in my field.”
Companies that increaseCompanies that increase
blogging from 3-5X per monthblogging from 3-5X per month
toto
6-8X per month6-8X per month
almostalmost doubledouble their leadstheir leads
data: Hubspot Marketing Benchmarking Report 2012
Increase
Digital
Footprint
& SEO
Link to own posts
Use Keywords
in Titles & Blog
Fresh Content
Participate in
other Blogs
Use Photos, Videos &
Name with Keywords
Social Media
Humanize
the Brand
Give writers
handle, voice,
personality
Let the critics talk,
be patient with
negative feedback
Minimize the
“corporate speak”
Set expectations
Business As People?
People Trust People.
People Trust Businesses
“A Great Deal” 17% of the
Time*
Create/Support Community
Invite Comments
Highlight readers
Enable, Empower Participation
Invite Reader Content
Be THE Resource
Polls, Quizzes, Etc.
Takeaway
• Decide your “WHY” First
• Consider Audience Wants & Needs
• Provide Value
• Speak to “people”
#Blog4BizHi
HOW?
I know you said its easy....but........
5
Tips To Get Started
Tips To Get Started
Find Your “Time Zone”
When Do You Do Your Best
Writing?
Divide and Conquer
Do What You Do Best First
Get Inspired.
Check Social Media
Ask Customers
For Ideas.
Don’t Stat Obsess. Yet.
Build Your Audience.
Then.
Check Stats.
Once a Week.
Or.
Once a Month.
Two Words:
Editorial Calendar.
Developing Content
Date
Holiday/Even
ts
Topic Day Keywords Call to Action
Content
Type
3/26/2012
Empanada
Day
Chicken &
Raisin
Empanada
Mon
Recipe,
Cooking, Easy
to Cook
Download
Cookbook
Blog
Entry+Ph
oto
3/27/2012 Easter
Chile Pork &
Manchego
Empanada
Tues
Easter, Recipe,
Family Dinner,
How-to-Video
Email Signup Video
Remember: Titles
Matter
• Keyword Placement
• Create Benefit, Curiosity, Reward
• Make It Personal
Takeaway
• Find What Works for You & Audience
• Get Back on The Horse
• Don’t Over Complicate
• Have FUN
WHERE?
I know you said its easy....but........
Popular Blog Platforms
• Blogger
• Tumblr
• WordPress
• Posterous
Posterou
s
• Post by email (
post@posterous.com)
• Customizable CSS,
HTML
• Hosted (free)
• Self Hosted
• SM Autopost
Features
http://posterous.com/
Good-Bye Posterous
April 30, 2013
Tumblr
• Hosted
• Customizable HTML
• Text-to-Blog
• Built in community
• Google Analytics for
Self Hosted
https://www.tumblr.com/ www.rollingstone.tumblr.com
Blogger
• Hosted
• Self Hosted
• Google’s
blogging
platform
• Google crawls
(SEO)
http://www.blogger.com
WordPress
Wordpress.comWordpress.org
Features
• Self Hosted
• Full Control
• Plugins
Features
• Hosted
• Free
Developer Community
Common
Stable
Can be used as a Website Also
Wordpress.com
• Hosted
• 100’s of
templates
• Stable server
• Great community
Wordpress.org
•Flexible
•Developer
Community
•Help Community
•1,000‘s Inexpensive
or Free Templates
•SEO ready
•Plugins
•Widgets
•Google Analytics
Takeaway
• Choose platform based on needs,
audience
• Think carefully about depending on free
platforms
• Consider costs and benefits to
hosted/self hosted blogs
• Consider content type #Blog4BizHi
WHAT?
the heck am I going to do with a blog?
Content Strategy
• Why
• Who
• What
• How & When
Content Challenges
Content IdeasContent Ideas• “How To’s”
• Trends, Issues,
Events
• Company
News
• Entertainment
• Case Studies
• Resources
• Solve a Problem
•Make a Prediction
•Give Opinion
•Be a Cheerleader
•Reviews
•Stimulate a
Debate
Story Telling
LustAnticipation of pleasure
Mystique Unanswered Questions
Alarm Threat of Immediate
Consequence
PrestigeSymbols of Rank &
Respect
Power Command Over Others
Vice Rebellion Against Rules
Trust Certainty & Reliability
7 Triggers of Fascination by Sally Hogshead
Keywords
2-4% Keywords
Titles, Photos
Keep focused
Google Keyword Tool
AWARENESSAWARENESS
Blog Posts, Press Releases, Testimonials, AdsBlog Posts, Press Releases, Testimonials, Ads
INTERESTINTEREST
Case Studies, Infographics, Promotions, VisualCase Studies, Infographics, Promotions, Visual
PersuasionsPersuasions
LEARNLEARN
Blog Posts, E-Book, WebinarBlog Posts, E-Book, Webinar
SHOPSHOP
Testimonials, Case Studies, Social Feedback, PriceTestimonials, Case Studies, Social Feedback, Price
ComparisonComparison
BUYBUY
Content that Matches
the Buying Cycle
Keyword
Considerations
Google Analytics
• Visits
• Unique Visitors
• Page Views/Pages per Visit
• Bounce Rate
• Sources
• Average Time on Page
Why Content Matters
Case Study1,000% traffic growth (50,000 unique visits)
80% from organic search
almost no comments
calls to action
Goal Setting for Content
• Generating 100 new mentions of our product
online
• Receiving more than 1000 views of our video on
cross platforms
• Getting 100 subscribers to our RSS feed
• Be strategic in content development
• Plan, plan, plan
• Keyword inclusion (2-4%)
• Source content appropriate to
audience
• Tell a story. Be fascinating.
Takeaway
#Blog4BizHi
Build it. Share it.Build it. Share it.
• Social MediaSocial Media
• Link ShortenersLink Shorteners
• RSS FeedsRSS Feeds
• Incorporate into Email MarketingIncorporate into Email Marketing
• Social Book MarkingSocial Book Marking
Social Media
Resist the urge to over
self promote
Provide value
Support others
Don’t over
automate
Choose platforms that
suit your topic
Engage. Not promote.
RSS
Feeds
“Really Simple
Syndication”
•Feedblitz
Email or Reader
Subscriber Data
Helps Build Email List
Goodbye Feedburner
Visit &
Comment
on other
blogs
Respond to
your
comments
Conversation
may not always
happen on your
blog
Blogging is Not A Spectator
Sport
Find your
voice
Want More?
For Further Reading:
•Content Rules by
CC Chapman & Ann Handley
•ProBlogger.com
•Akamai-Marketing.com
Blogs
WordPress.org
•WordPress.com
•Blogger.com/
•Tumblr.com/
•Posterous.com
#Blog4BizHI

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Blogging For Business - Pacific New Media Spring 2013

Notas do Editor

  1. I’ve also been blogging for over 5 years, first personally, then for business. I’ve helped others create their blogs both from a technical and content stand point. I’m a big believer in blogging. Before we get started, can I see a show of hands: who is currently blogging? who is committed to blogging, but maybe hasn’t started yet? who is curious about blogging?
  2. Essentially - a blog is what YOU want it to be. But we’re here today to talk about blogging for business. Did you see how easy that was? It looked like a word document didn’t it? How many of you know how to use Word or Pages? That’s how easy it is to post. But it turns out, there is more to blogging than posting.
  3. Turns out, the hardest part about blogging isn’t setting up the website, its the time. Blogging isn’t easy, in fact, its quite time consuming. So this question of “why blog” warrants some discussion. Myths: real businesses don’t blog. We’ll open ourselves to criticism. 16% of Fortune 500, 90% have comments enabled. And 43% of all companies blog,according to Vertical Response 55% of small biz have blogs and 45% spend 1-3 hours to create a blog post.
  4. 55% of small biz have blogs
  5. Authority building can be used in B2B scenarios and B2B. There are even independent bloggers who have used blogging to build such authority, they’ve turned it into their business. This is an incredibly cost effective method for building authority - consider as opposed to PR agencies or advertising. Helpful content = trust. Trust = leads. Leads=sales. The President of the United States Blogs and he only runs for election every 4 years. When you’re in business - you run for election every single day. People vote with their dollars.
  6. The press not picking up what you’re putting down? Go straight to the consumer. Tell stories. Amtrak- designed for socially connected people, target market 18-34.
  7. Companies who blog 15X/month or more get 5X more traffic than those who don’t blog. Companies with 1-10 employees and 1000 or more webpages see 48% more web traffic than companies with 51% or more employees with 1000 or more pages. Companies with 100-200 webpages generate 2.5% leads than those with 50 or fewer pages. In fact, companies that increase blogging from 3-5X per month to 6-8X per month almost DOUBLE their leads
  8. You’ll often find that at this stage, you’ll begin to incorporate email marketing to nurture those leads.
  9. Companies that blog only 1-2X month generate 70% more leads than those who don’t.
  10. INSTALL Google Analytics. Increased backlinks do help SEO, but don’t get obsessed with it. Crawlers also like date/time assignments/comments also increase keyword usage/
  11. Blogs are less formal, more casual. “Stuffy brands/businesses” can benefit from this. Generally speaking you should respond to comments, but in the case of negativity, let it sit. And DO NOT DELETE. Don’t hide from mistakes. Acknowledge them and move on. Southwest Blog
  12. Less than 2% of readers will typically comment; also sometimes community occurs outside of blog on SM sites for example. Will they participate: Forester Groundswell
  13. The advantage of an editorial calendar is: strategy. But creating a schedule and topics in advance, you can take advantage of particular buying cycles, and external tie ins like holidays.
  14. Posthaven replacement pledge: We'll never be acquired. We'll always keep your URLs online. We'll always keep it the best place to post.
  15. 1/2 top 100 blogs use WP, 40 self host, 9 use hosted.
  16. Limitations: external link limitations, no advertising, customization difficult, can’t use plugins, not as SEO friendly.
  17. There are really very few limitations on Wordpress.org, and it comes with decent SEO built in, but you can get some additional plugins. Customization. Or Template out of the box.
  18. Why: What are your goals? Authority building? Attract new customers? Create buzz? Be easier to find? Enable others to share info? Who: Customers? What are your customer’s biggest problems? You? What value do you bring? How do you stand out? How do they access content (desktop, mobile, tablets?) What do they crave (entertainment, information, education) What? What action do you want prospects to take? Buy something? Sign up for a newsletter? Join Facebook? Attend a webinar? Hire you as a consultant? How & When? Budget, resources?
  19. Engaging=shareable, comment-able. Considering that a good healthy blog should be updated at least 1X/week with a 300-500 word post. Importance of pictures.
  20. Fascinated because: LUST: anticipation of pleasure MYSTIQUE: Makes me want to solve the puzzle ALARM: Demands a response NOW PRESTIGE: Earns Status, Respect, Admiration POWER: Power controls VICE: Tempts with the forbidden fruit TRUST: Comforts because it can be relied on. Filmmaker, story teller. Toy Story, WallE Blogs can host stories, video, images, ideas. Storytelling without dialogue
  21. Sexy. Essential. Google finds keywords irresistible - Fresh content is to Google what Brains are to zombies. Sharing increases inbound links which increases SEO ranking “its not about getting more traffic, its about getting more traffic that gives a shit.” -Jay Baer Ask yourself, what would people search for? Keep in mind the more specific, the lesser the traffic, but the high quality. Remember Titles Matter?
  22. Look at the local searches, the competition. Competition considerations - when its low, its easier to attract attention, but there may not be as many searches. Balance out your selections.
  23. A blog is a content repository. All the digital content you create has a place on your blog. Use your blog to do more than just attract, use it to convert.
  24. Keywords can be chosen to match the buying cycle. Problem recognition may be “Camera” For example, information search phase has longer tail searches “digital cameras” for example. But as we move through the phase it gets more specific, “Sony Digital Camera” for Evaluation and Comparison.
  25. “ We’re not a pool company, we’re a content generation company.”
  26. Bounce rate is # is % of ppl who visit only one page. Links within your site can effect this. But an average bounce rate for a blog would be between 56%-45%, lower than that would be extraordinary! 80% of blog traffic is NEW visitors. This is how you measure engagement - comments aren’t the only way. sales leads, downloads, registrations, time on site, Tweets, RSS subscribers, returning visitors are all KPI’s worth measuring.
  27. A blog with the goal of keyword organic traffic.
  28. So many businesses decide they want to be on social media, but very quickly start to ask “what should we say?” a blog gives you a structure and strategy to your social media conversations. All this and it still isn’t a “built it and they will come”. You’ll need to share your content to a broader audience if you truly want to build traffic and community
  29. 10:1 self promotion rule. You can choose platforms well suited to your content. Linkedin Slideshare great for business. Pinterest great for images, #1 traffic driver for retail. Also good for food. Flickr for photos. G+ is great for photos.
  30. Commit. Have fun. Enjoy the interaction.