As the country’s “One Belt, One Road” strategy deepens, more and more Chinese enterprises are being exposed to opportunities of international development. Pactera’s crowdsourcing ecosystem and multi-language data collection & analysis solutions will lead Chinese brands to succeed on the world stage. The Pactera ecosystem includes components across functions, from recruitment and training to production and performance measurements with the highest international information security standards, and enables 24/7 operation globally.

1. Pactera Crowdsourcing
Platform
April, 2016
© Pactera. Confidential. All Rights Reserved. 1

2. Why Crowdsourcing?
Pactera is targeting to build solid crowdsourcing platform, which is
critical to help address customers’ large volume and demanding
delivery requirement on various business areas.
© Pactera. Confidential. All Rights Reserved. 2
Crowdsourcing Platform
Resource
Pool
Resource
Filter
Production
console
Quality
Mgmt.
Communication
Channel
Finance &
Payment
• Faster
• Cheaper
• Acceptable quality • In-stock with faster ramp-up
• Cheaper and stable
• Controllable quality
Business Needs Global Resources

3. Crowdsourcing strategy in Pactera
© Pactera. Confidential. All Rights Reserved. 3
We don’t quite care who is doing what
But we do care what is able to be done well by when
Action to support crowd model
• Build global resource recruiting
system to secure resource pool
• Enable resource visibility across
production systems
• Create automated task workflow
to achieve crowd autonomy
Benefit from crowd model
• Abundant resources adaptive to
clients’ request
• Reduced resource cost out of
global availability
• Reduced managerial cost in the
long run

4. Pactera Crowdsourcing Platform
© Pactera. Confidential. All Rights Reserved. 4
Corporate
Systems
SERP
Timesheet
… Resource
basic info
Resource info
from
recruiting
Extended
runtime
resource info
Underlying
Database Layer
Booking & AssignmentResource Forum
Resource
Management
Layer
Training and
Test
Reputation
Tracking
Recruiting
Portal
Production
Systems
Layer
Map app
for mobile
Crowd
Testing
Transcription
/Annotation
Crowd
Translation
FinancialAnalysis&Management
…TMS
Crowd Resource Customers  Deploy on public cloud
 High scalability to
afford increasing
business needs
 Automated resource
recruitment and
management
 Crowd resource are
shared throughout the
platform among each
production system

5. Implementation Milestones
© Pactera. Confidential. All Rights Reserved. 5
What we have done
 Built up and published Recruiting System (Dec. 2015)
 Integrated Training & Test module into recruitment
process (Feb. 2016)
 Set up online Resource Forum (Mar. 2016)
 Integrated Recruiting System with online translation
platform (April 2016)
What we are doing
 Creating APIs for 3rd party / client applications
 Developing Flexible Report feature
 Requirement analysis for universal production
system
 …
http://www.pactwork.com

6. Pactera Crowdsourcing Roadmap
© Pactera. Confidential. All Rights Reserved. 6
Controlled
Crowdsourcing
Automated
Crowdsourcing
Traditional
Outsourcing
Resource Mgmt.
Workflow
Intelligent Task
Automation
Where We Were Where We Are Where We Will Be

7. © Pactera. Confidential. All Rights Reserved. 7

8. Thanks!
8© Pactera. Confidential. All Rights Reserved.
Better by Pactera