Preparing for the Pluriverse
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From Proceedings of Relating Systems Thinking and Design (RSD9) 2020 Symposium. National Institute of Design, Ahmedabad, India, October 9-17, 2020.
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Preparing for the Pluriverse
- 16. Masters project by, Oda Heier & Shivani Prakash Main supervisor, Josina Vink External supervisor, Henry Mainsah The Oslo School of Architecture & Design Preparing for the pluriverse
- 18. mul ticul tural makeup Jewish youth, 1949 Photo: Wilhelm Råger Kven women, 1890 - 1910 Photo: Ellisif Rannveig Wessel Rom family, 1955 Photo: Birthe Melchiors Sami children Photo: Helge Amundsen
- 19. mul ticul tural makeup Svanviken Work Colony (1908 – 1989) Photo: Unknown / Riksarkivet
- 20. https://no.wikipedia.org/wiki/Innvandrere_i_Norge Melafestivalen, Oslo mul ticul tural makeup Photo: Stian Lysberg Solum
- 22. Photo: VOA News
- 25. Socio-cul tural climate Photo: Erlend Berge / Vårt Land
- 26. “The government has failed the minorities in the corona crisis” Loveleen Brenna, Founder of Seema (Senter for mangfogdsledelse / Center of diversity leadership) Socio-cul tural climate Photo: Erlend Berge / Vårt Land
- 28. “When one of four kids in Child Protective Services has a minority background, there is a need for cultural competence in order to avoid faulty generalizations and prejudices.” Maryam Sugaipova, Researcher & Advisor (Norwegian Institute of International Affairs) Illustration: Xueting Yang
- 32. Photo by You X Ventures Response by design
- 33. Photo by You X Ventures Response by design
- 34. Photo by You X Ventures Response by design
- 36. OUR APPROAch Research into, through & for design
- 37. Implicit biases & power structures Cultural sensitivity & humility Self-reflective practices Decolonsing & feminist design Cross cultural design 20-30 articles 2 Design academics OUR APPROAch Research into design
- 38. 18 Practicing designers 2 Design academics OUR APPROAch Research into design
- 39. 18 Practicing designers OUR APPROAch Research into design
- 40. Gigamapping Artefacts OUR APPROAch Research through design
- 41. Artefacts Generative sessions OUR APPROAch Research through design
- 42. Tracking Generative sessions OUR APPROAch Research through design
- 43. Tracking Reflective diary OUR APPROAch Research through design
- 44. Reflective diary OUR APPROAch Research through design
- 45. Reflective tool OUR APPROAch Research for design
- 46. “I’m not saying that designers “haphazardly neglect” to work more inclusively, but surely this is a situation all of us could easily find ourselves in.” — Designer 10 Key observations 1. Not integrated into practice Is this important? That feeling of uneasiness in the stomach
- 47. “I’m not saying that designers “haphazardly neglect” to work more inclusively, but surely this is a situation all of us could easily find ourselves in.” — Designer 10 2. Start with yourself Key observations 1. Not integrated into practice “[To understand the cultural other] we need to start with ourselves and understand where we are positioned in the world” — Designer 12 Is this important? That feeling of uneasiness in the stomach
- 48. “I’m not saying that designers “haphazardly neglect” to work more inclusively, but surely this is a situation all of us could easily find ourselves in.” — Designer 10 2. Start with yourself Key observations 1. Not integrated into practice 3. A taboo conversation “It’s painful to raise this topic since people become defensive. It’s painful that they are not curious or willing to receive the other perspective” — Designer 7 “[To understand the cultural other] we need to start with ourselves and understand where we are positioned in the world” — Designer 12 Is this important? That feeling of uneasiness in the stomach
- 49. How might we pop the taboo bubble and create a space to build cultural humility into service design practices?
- 55. Crafting a conversation 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 56. 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 57. Power structures Cultural sensitivity 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 58. 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation Power structures Cultural sensitivity
- 59. 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 60. 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation “Designers are a well intentioned lot, no one designs to exclude” — Designer 5
- 61. 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 62. Relevant case 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 63. Relevant case 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation Tighter framework
- 64. Power structures & lenses Stories Self-reflective practices 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 65. Power structures & lenses Stories Self-reflective practices 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 66. Power structures & lenses Stories Self-reflective practices 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 67. Power structures & lenses Stories Self-reflective practices 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 68. 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 69. 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation “I guess I could force myself to look for some cultural hooks” — Designer 9
- 70. 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation “I guess I could force myself to look for some cultural hooks” — Designer 9
- 71. 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 72. Even more pointed case 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 73. Enable critical self-reflection Even more pointed case 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 74. 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 75. Opinion piece on Barnevernet 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation
- 76. Opinion piece on Barnevernet 2. Crossing three worlds 1. Unpacking an incident 3. Project Kaleidoscope Crafting a conversation Cultural humility
- 93. Project kaleidoscope Designers are never neutral provocation card dig deeper
- 94. Define your lens
- 96. Discover your lens Have you ever thought about how your identity & background influence the way you view the world?
- 99. Unpack your biases Have you ever caught yourself being biased in a situation?
- 100. Unpack your biases “It hurts to find out these things about myself. But it’s important to know in order to do something about it” — Design student
- 104. How might you appropriately address the user’s fear of being misinterpreted during the interview?
- 105. How might you appropriately address the user’s fear of being misinterpreted during the interview?
- 107. People might feel misunderstood when you don’t hear them out.
- 108. I agree, but how shall start that conversation? I would be nervous about how to phrase questions and not come across as offensive.
- 109. I agree, and this interview guide seems to be leading the conversation to be negative. Shall we let the user share their stories, and then pick points to zoom in?
- 110. Sounds like an idea, but how can we know which points to zoom in on when we don't understand the context?
- 112. Subjectivity & interviews Define your lens Unpack your biases
- 113. Subjectivity & interviews Define your lens Unpack your biases
- 114. Subjectivity & interviews Define your lens Unpack your biases
- 115. Subjectivity & interviews Define your lens Unpack your biases
- 116. Summary
- 117. “Designers are a well intentioned lot, no one designs to exclude” — Designer 5 Summary
- 118. “Designers are a well intentioned lot, no one designs to exclude” — Designer 5 “I guess I could force myself to look for some cultural hooks” — Designer 9 Summary
- 119. “Designers are a well intentioned lot, no one designs to exclude” — Designer 5 “I guess I could force myself to look for some cultural hooks” — Designer 9 “I feel some resistance towards it. It exposes how I should be thinking at all times” — Designer 18 Summary
- 120. Wrap up
- 121. Photo: Helene Mariussen Wrap up
- 122. Wrap up
- 123. “Not everything that is faced can be changed, but nothing can be changed until it is faced.” — James Baldwin Wrap up
- 124. Thank you!
- 125. References
- 127. Escobar, A. Design for the Pluriverse (2018). Duke University Press
- 128. SOURCES
- 129. Escobar, A. Design for the Pluriverse (2018). Duke University Press
- 130. Acknowledgements
- 131. A heartfelt thank you to, Josina, for your guidance, enthusiasm, encouragment, and reminding us that we are ‘heavy lifting’. Henry, for your clarity, helping us see the broader picture, and encouragement that we are doing hard work. Ahmed Ansari for painting out the first picture of the landscape. Alison Place for sharing her journey of how she navigates this space. Valentina and Boyd from In With Forward, for sharing their experience of working with this subject. Andrew Morrison for lending his thoughts on the topic. Lise Amy Hansen for the corridor conversations. Acknowledgements All the designers who gave us their time and effort. All the designers and students who tested our prototype. To our families for their constant support and making sure we are alive. To Mohamed, Ilham, Johanna, Amanda and Badra for reassuring the need of this project and moral support. Madeleine, Ina and Eline for cheering me on, and Maiken for wise words and helping hands. To Nicky, Chhats, Stuti and Gauri for listening to my constant blabbering about this project and support.