2. WHAT IS EMOTIONAL INTELLIGENCE?
Emotional intelligence is our
ability to recognize emotions in
ourselves and others, to
understand their effects, and to
use that knowledge to guide our
thoughts and behaviors.
3. IMPORTANCE OF EMOTIONAL INTELLIGENCE
• Better decision making
• Enhanced team performance
• Leadership Ability
• Personal well-being
• Reduced staff turnover
• Decreased occupational stress
4. BETTERDECISIONMAKING
Studies examined the relationship
between emotional intelligence (EI) and
interpersonal decision-making.
Research found that individuals who
self-report high EI tend to cooperate
more than others. This suggests that
emotionally intelligent individuals are not
rigidly inclined to compete regardless of
others’ behavior.
5. ENHANCED TEAM
PERFORMANCE
By fostering a sense of empathy
among team members and
ensuring that they are aware of
one other's issues, strong
emotional intelligence provides
the framework for teams to
collaborate effectively. The group
is able to give collaboration and
communication top priority.
6. LEADERSHIPABILITY
Leaders with high emotional
intelligence tend to be more
capable at building strong
relationships with team
members and fostering a
sense of teamwork and
collaboration. This can help
to create a more cohesive
and effective team.
7. Personal well-being
Emotional intelligence can play an
important role in personal well-being by
helping an individual to better
understand and manage their own
emotions, build stronger relationships,
and increase empathy and
understanding towards others.
8. REDUCED STAFF
TURNOVER
Emotional intelligence can be an important
factor in reducing staff turnover by creating
a positive and supportive work
environment that encourages employee
retention.
9. DECREASEDOCCUPATIONAL
STRESS
Emotional intelligence can be an important
factor in reducing occupational stress by
helping individuals to better understand
and manage their own emotions,
communicate effectively with others, and
build strong relationships that increase
feelings of social support and connection.
