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Remove your Ne gative links
from Google search,
complaint and r ating
websites
www.reputation.net.in
Email-id: orm@reputation.net.in
Contact us: INDIA +91-9250078756,
+91-9250078757 
www.reputation.net.in
USA +1-773-661-3084
www.reputation.net.in
What is Online Reputation
Management?
Online reputation management, or ORM as it’s
known, is the practice of making people and
businesses look their best on the Internet. To
accomplish that, people need to control their
online search results because they frequently
contain inaccurate, misleading or outdated
material which can adversely influence how web
searchers view them
www.reputation.net.in
What we do?
•Removing links from popular search engine like Google
•Eliminating Negative/Spam Reviews
•Challenging Negative Articles
•Countering False Claims
•Reducing Harmful Social Content
•Soliciting Favorable Commentary
•Promoting Positive Traits
•Emphasizing Professional Skills
•Building Positive Brands
•Cyber Investigation of fraud links
www.reputation.net.in
www.reputation.net.in
Why is Online Reputation
Management So Important?
Your Prospects Are Online
Your Competitors Are Online
Your Customers Are Online
… That Includes Your UNHAPPY Customers

www.reputation.net.in
The Internet Has Changed
EVERYTHING
Before the Internet, Businesses Controlled Their Messages via Oneway Communication Channels
Thanks to the Internet, EVERYONE Controls the Message via Blogs,
Social Media, and Customer Reviews

www.reputation.net.in
What Are People Saying
About Your Business?

www.reputation.net.in
Online Reputation is Even
Crucial for the BIG BOYS

www.reputation.net.in
Negative Effects of a
Bad Online Reputation
Bad Customer
Experience

www.reputation.net.in

Unresolved
Customer Issues

Bad Reputation
Negative Effects of a
Bad Online Reputation
 Could Lose Existing Customers
 Difficulty Getting New Customers
 Business Can Suffer Financial Loss

www.reputation.net.in
Positive Effects of a
Good Online Reputation

 Retain Existing Customers
 Easier to Get New Customers
 Maintain a Positive Brand Image

www.reputation.net.in
How to Maintain Your Reputation

1.
2.
3.
4.

Be PROACTIVE instead of REACTIVE
Monitor Online Conversations About Your Business
Respond and Interact with Consumers Online
Create and Distribute POSITIVE Content Regularly

www.reputation.net.in
Actively Seek Reviews
 Actively Seek Reviews from Satisfied Customers
• Boost Conversions
• Provide Feedback about Your Product or Service
• Consumers TRUST and EXPECT Online Reviews

www.reputation.net.in
How to Get Customer Reviews
 Offer an Incentive in Exchange for Reviews
• Coupons, Discounts, Free Samples, etc.
 Ask Customers to Review Products by Placing a Calls to Action on
Your Product Pages
 Send Customers to Your Business Listings on Google Places, Yelp,
CitySearch, and Others
 Link Your Business Listing Profiles to Your Website

www.reputation.net.in
Create Positive, Branded Content
 Flood the First Page of the Search Engines with Positive,
Branded Content
•
•
•
•

Well-Ranked Website
On-Going Search Engine Optimization (SEO)
Articles, Videos, Press Releases, Photos, etc.
Tips, Tools, Helpful Tutorials, and Other Useful content

www.reputation.net.in
Monitor Online Conversations
Find Out What People Are Saying About Your Business
Do a Google Search for Your Business Name…
What Comes Up?
Check Articles, Blogs, Forums, and Customer Review Sites
Frequently Check Your Own Blog / Website for Comments
Pay Close Attention to the Social Network Sites

www.reputation.net.in
Respond and Interact






Listen to What People are Saying
Respond to Both Positive and Negative Comments
Be Respectful and Display a Helpful, Friendly Demeanor
Always Quickly Offer a Solution any Problems

www.reputation.net.in
Why Respond and Interact?





Builds Relationships
Allows You to Actively Manage and Control Your Brand
Shows that You Care
Allows Other People to See Your Point of View

www.reputation.net.in
How to Improve Your Reputation
Already Have Some Negative Online Comments and Reviews?
Make Brand Optimization Your Main Focus
Use SEO to Drive Down the Negativity
Create and Submit Press Releases, Articles, and Videos
Create a Blog and Submit Fresh, Unique Content Regularly
Engage in Social Media and Build a Loyal Following

www.reputation.net.in
How to Improve Your Reputation
 Ask for Negative Reviews to be Removed
 Don’t Ignore Your Unhappy Customers
• Promptly Address Issues
 Know When to Walk Away
 Don’t Argue with Customers
 Can’t Please Everyone

www.reputation.net.in
THANK YOU

For Viewing Our Online
Reputation Management Presentation!
If You Would Like More Information About Online Reputation Management,
Contact Us Today.
www.reputation.net.in
Email-id: orm@reputation.net.in
Contact us: INDIA +91-9250078756,
+91-9250078757 
USA +1-773-661-3084
www.reputation.net.in

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Remove your Negative link from Google Search Complaint Website and Rating Website

  • 1. Remove your Ne gative links from Google search, complaint and r ating websites www.reputation.net.in Email-id: orm@reputation.net.in Contact us: INDIA +91-9250078756, +91-9250078757  www.reputation.net.in USA +1-773-661-3084
  • 3. What is Online Reputation Management? Online reputation management, or ORM as it’s known, is the practice of making people and businesses look their best on the Internet. To accomplish that, people need to control their online search results because they frequently contain inaccurate, misleading or outdated material which can adversely influence how web searchers view them www.reputation.net.in
  • 4. What we do? •Removing links from popular search engine like Google •Eliminating Negative/Spam Reviews •Challenging Negative Articles •Countering False Claims •Reducing Harmful Social Content •Soliciting Favorable Commentary •Promoting Positive Traits •Emphasizing Professional Skills •Building Positive Brands •Cyber Investigation of fraud links www.reputation.net.in
  • 6. Why is Online Reputation Management So Important? Your Prospects Are Online Your Competitors Are Online Your Customers Are Online … That Includes Your UNHAPPY Customers www.reputation.net.in
  • 7. The Internet Has Changed EVERYTHING Before the Internet, Businesses Controlled Their Messages via Oneway Communication Channels Thanks to the Internet, EVERYONE Controls the Message via Blogs, Social Media, and Customer Reviews www.reputation.net.in
  • 8. What Are People Saying About Your Business? www.reputation.net.in
  • 9. Online Reputation is Even Crucial for the BIG BOYS www.reputation.net.in
  • 10. Negative Effects of a Bad Online Reputation Bad Customer Experience www.reputation.net.in Unresolved Customer Issues Bad Reputation
  • 11. Negative Effects of a Bad Online Reputation  Could Lose Existing Customers  Difficulty Getting New Customers  Business Can Suffer Financial Loss www.reputation.net.in
  • 12. Positive Effects of a Good Online Reputation  Retain Existing Customers  Easier to Get New Customers  Maintain a Positive Brand Image www.reputation.net.in
  • 13. How to Maintain Your Reputation 1. 2. 3. 4. Be PROACTIVE instead of REACTIVE Monitor Online Conversations About Your Business Respond and Interact with Consumers Online Create and Distribute POSITIVE Content Regularly www.reputation.net.in
  • 14. Actively Seek Reviews  Actively Seek Reviews from Satisfied Customers • Boost Conversions • Provide Feedback about Your Product or Service • Consumers TRUST and EXPECT Online Reviews www.reputation.net.in
  • 15. How to Get Customer Reviews  Offer an Incentive in Exchange for Reviews • Coupons, Discounts, Free Samples, etc.  Ask Customers to Review Products by Placing a Calls to Action on Your Product Pages  Send Customers to Your Business Listings on Google Places, Yelp, CitySearch, and Others  Link Your Business Listing Profiles to Your Website www.reputation.net.in
  • 16. Create Positive, Branded Content  Flood the First Page of the Search Engines with Positive, Branded Content • • • • Well-Ranked Website On-Going Search Engine Optimization (SEO) Articles, Videos, Press Releases, Photos, etc. Tips, Tools, Helpful Tutorials, and Other Useful content www.reputation.net.in
  • 17. Monitor Online Conversations Find Out What People Are Saying About Your Business Do a Google Search for Your Business Name… What Comes Up? Check Articles, Blogs, Forums, and Customer Review Sites Frequently Check Your Own Blog / Website for Comments Pay Close Attention to the Social Network Sites www.reputation.net.in
  • 18. Respond and Interact     Listen to What People are Saying Respond to Both Positive and Negative Comments Be Respectful and Display a Helpful, Friendly Demeanor Always Quickly Offer a Solution any Problems www.reputation.net.in
  • 19. Why Respond and Interact?     Builds Relationships Allows You to Actively Manage and Control Your Brand Shows that You Care Allows Other People to See Your Point of View www.reputation.net.in
  • 20. How to Improve Your Reputation Already Have Some Negative Online Comments and Reviews? Make Brand Optimization Your Main Focus Use SEO to Drive Down the Negativity Create and Submit Press Releases, Articles, and Videos Create a Blog and Submit Fresh, Unique Content Regularly Engage in Social Media and Build a Loyal Following www.reputation.net.in
  • 21. How to Improve Your Reputation  Ask for Negative Reviews to be Removed  Don’t Ignore Your Unhappy Customers • Promptly Address Issues  Know When to Walk Away  Don’t Argue with Customers  Can’t Please Everyone www.reputation.net.in
  • 22. THANK YOU For Viewing Our Online Reputation Management Presentation! If You Would Like More Information About Online Reputation Management, Contact Us Today. www.reputation.net.in Email-id: orm@reputation.net.in Contact us: INDIA +91-9250078756, +91-9250078757  USA +1-773-661-3084 www.reputation.net.in