1. SVETLANA VEPRINSKY
www.linkedin.com/in/svetlanaveprinsky
West Hartford, CT 06110 Sveprinsky1210@yahoo.com Phone: 860.231.8957
SUMMARY
Resourceful senior level technical professional with broad-based and progressive leadership experience. Exceptional success rate in delivery
of IT/Software and integration projects as well as process engineering initiatives. Excellent at analyzing current methods and applying
streamlining process improvement techniques to meet organizational objectives. Great communication, organizational, and problem-solving
skills. Proven ability to combine technical and business understanding with strong people orientation and consensus building capabilities.
Established track record of managing competing priorities effectively under demanding timelines without jeopardizing quality.
AREAS OF EXPERTISE
Project Management, SAFe Agilist SDLC Clarity PPM
Process Engineering and Automation SOX Compliance HP Service Manager
Regulatory compliance and government contracts Quality Assurance Medical claims, Pharma Supply Chain
Technical Training, Technical Writing ISO 9000/QS 9000 Transportation Engineering
PROFESSIONAL EXPERIENCE
Cigna, Bloomfield, CT 2011 – 2016
Project Manager/Integrated Release Manager, Information Management Technology Solutions Group
Managed up to ten Enterprise level and over twenty Off Cycle releases annually, encompassing over thirty projects for a multi-platform
application area. Directed diverse on/offshore, highly matrix project teams operating by Waterfall and Agile methodologies. Sought after as
SME in the Enterprise Release Management process improvement initiatives yielding positive outcomes. Trained various Cigna teams on
Clarity and HPSM tools and processes.
 Improved response time to resolution of critical data quality issues by 25% by developing and implementing Off Cycle release
management process and procedures.
 Achieved “no material weaknesses or findings” for 3 consecutive years by facilitating SOX compliance and coordinating audit
testing.
 Increased quality and transparency by defining and influencing multiple Clarity PPM process enhancements.
 Improved efficiency of managing distinct project/application work streams by 10% through introduction of release management
process improvements which were adapted across release management community.
 Reduced amount of redundant documentation leading up to enterprise releases resulting in 10% time savings on related efforts.
Hartford Orthotics, Cromwell CT 2009 – 2011
Business Consultant
Planned and executed expansion to a new satellite office, including network set up and software. Managed patient services and payer
relations.
 Streamlined stagnant business processes and assisted in developing products for an accredited Durable Medical Equipment practice
specializing in custom production of orthotic devices and related medical supplies.
 Increased amount of paid claims by 20% by refining billing, coding, and prior authorization processes.
Moore Medical, LLC a McKesson Company, Farmington CT 2005 – 2008
Sr. Project Manager, Software Applications
Managed an IT Delivery team of 17 responsible for all phases of SDLC and supporting a multi-platform system serving five locations and
over 100,000 customers nationwide. Partnered with operations, sales, and marketing leadership to align business and IT processes. Defined
and implemented application requirements to conform to regulatory compliance.
 Enabled increase in vaccine order revenue by 120% in the first year by defining process and managing development of an
automated “order-to-invoice” management application.
 Reduced supply order processing time by 50% and customer service overhead by 75% for participating customers via
implementation of innovative technology and automated inventory replenishment system.
 Implemented business critical Supply Chain Execution Suite software leading to attaining business sustainably and reduction of
operating costs by 20%.
 Created SOX compliance processes and implemented controls. Maintained favorable compliance status with no additional
resources, while keeping costs to a minimum. Achieved “no material weaknesses or findings” for 4 consecutive years.
Health Management Online, Southington, CT 2004 – 2005
Project Manager, Software Development
Managed all phases of software development related to interchange and processing of workers’ compensation, group and automobile bodily
injury claims as well as prior authorizations and all associated data under HIPAA guidelines.
 Increased speed of processing claims by 5% through simplified data auditing.
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2. Integrated Process Technologies, LLC, Hartford, CT 1997 - 2003
Manager, Software Development
Manager, Customer Service/Call Center
Managed an IT Delivery team responsible for all phases of software development lifecycle of a proprietary system serving over 13,000
locations for National Account customers of a start-up company. Managed a customer service call center for a 24/7 operation focused on
servicing Mechanical, Electrical and Plumbing trades.
Hartford Steam Boiler, Hartford, CT 1995 - 1997
Program Administrator, ISO 9000/QS 9000
Created an ISO 9000 quality system which facilitated certification of clients’ business processes for compliance with the requirements of the
International Standards Organization. Executed document control for over 300 domestic and international clients. Managed 35
auditors/engineers and contractors throughout the U.S. as well as Korea, Japan and Germany.
SUPPLEMENTAL CAREER HIGLIGHTS
Directed integration projects including implementation of Supply Chain Execution package involving data warehousing and data replication
via third party software. Played a key role in product selection, contract negotiation and business process redesign. Led development and
QA processes. Product impacted all areas of the business from initial sales to invoicing.
Designed User Interface for a proprietary software system. Authored user reference manuals for over 70 components utilized by clients,
service providers and internal users. Authored ISO 9000 quality manuals.
Mentored immediate and extended matrix teams on related methodologies, processes and procedures. Sought after for advice and council
within and outside of direct team. Authored related job aids.
Built software processes to work with GSA contracts and accommodate unique federal government product purchasing regulations and
requirements.
Employed highly effective talent and built cohesive, high- performing teams. Developed highly effective on-boarding and training programs.
Motivated teams toward accomplishing the organizational vision.
Decreased costs by facilitating efficiencies through both technical and business requirements. Chaired Project Steering Committees consistent
of senior leadership and customers.
Reduced expenses through automation of functional roles; implemented and managed a client-specific end user software training program on
all proprietary technologies to maximize positive impact of technology advancement on business.
Defined customized software release strategies and standards conforming to leading principals of SDLC methodologies to be followed by all
levels of project teams. Ensured that project deliverables are clearly defined in order to attain maximum business benefit within optimal
timelines and reduced costs.
Improved company efficiency by implementing quality assurance standards to ensure in-depth compliance testing, precise defect reporting
and resolution including comprehensive documentation of test results in order to guarantee data integrity across diverse applications.
Planned and executed expansion of an accredited Durable Medical Equipment practice to a satellite location. Established certification and
claims processes with another state’s Medicaid. Equipped the facility with a network of all necessary technology and communication tools.
Led SOX and ISO 9000 internal system audits. Oversaw resource allocation for audit assignments and auditors’ ISO certifications. Provided
final approval of all audit reports and documents.
Employed and customized change management package utilized for planning of development and software integration projects to facilitate
timely communication of corporate initiatives amongst the organization’s functional leadership to allow for effective realization of initiatives
delivering most favorable ROI.
TECHNOLOGIES
SQL Server Teradata DataWarehouse ERP
Oracle Unix PowerBuilder EDI
DB2 Java, JSP, J2EE ColdFusion DataMirror
EDUCATION
PMP Certification training – in progress
Scaled Agile Framework (SAFe), Certified SAFe Agilist
BS in Mechanical Engineering, Rostov State University of Transport Communications, Rostov, Russia
Legal Office and Business Law, FOX Institute of Business, Hartford, CT
AFFILIATIONS
SNEC-PMI Board of Directors, Professional Development and Strategic Partnership Portfolios 2011 - 2015
Toastmasters – Moore Medical, LLC Corporate Club President 2005 - 2008
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