Sushma Tiwaari

Bangalore, India, Bangalore India

Customer Success & Product Enablement

Technology / Software / Internet

FUNCTIONAL / CORE COMPETENCIES • ADM 201 Certified Admin from Salesforce.com; Certified Sales Cloud Consultant Certified Service Cloud Consultant with expertise in Project Management, Product Consulting and Business Analysis. • Skilled in mapping client requirements and translating those to functional specifications, and mapping it with the best practices by following the standard guidelines. • An effective communicator with honed leadership, team handling, coaching, coordination and planning skills. • Outstanding Presentation, Communication, Documentation & Rapport building skills. • Building strong personal relationships with clients and elevate the overall client experience.