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SharePoint 2013 User Interface
Usability Study
Robert Piddocke
Author: Pro SharePoint 2010 Search
Working with Microsoft FAST Search Server for
SharePoint
rcp@surfray.com
robertpiddocke
@rpiddocke
Our method
• Survey our user community.
• Blind search tests
• Adoption analysis
• Customer feedback
Survey Questions
We asked 10 questions in 3 topics:
• Have you used SharePoint 2013 search?
• Do you like it/ Do you think it’s better?
• Are you going to customize/develop with it?
What makes a good SBA?
Search Analysis
We tested multiple queries from our test system using the following terms:
Technical: fracking, anti-depressent, ciprimil, methane
People: Josh, Joshua, Josh*, Nobel, nobl*, Sales, sales contact.
HR: wellness, initiative, menu, vacations
Images: .jpg, pill, red
Results
• Ranking was different – title is deprecated by default
• Titles are missing metadata – supported somewhat in hoverpane
• Some summary data is missing
• Result blocks and Result types are available for customization
• Scopes are not easily modified
• Search is cleaner but gives less information
Adoption Analysis
• Change not seen as an adoption barrier
• Can be seen as positive – ‘this is an improvement’
• Tuning although rare is a possibility
• New UI’s are generally well received
Ontolica SP2013
Q/A & Contact Details
Robert Piddocke
Senior Technical Lead, Americas & Oceania
Author: Pro SharePoint 2010 Search
Working with FS4SP
rcp@surfray.com
robertpiddocke
@rpiddocke

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SharePoint 2013 usability report webinar (slide deck)

  • 1. SharePoint 2013 User Interface Usability Study Robert Piddocke Author: Pro SharePoint 2010 Search Working with Microsoft FAST Search Server for SharePoint rcp@surfray.com robertpiddocke @rpiddocke
  • 2. Our method • Survey our user community. • Blind search tests • Adoption analysis • Customer feedback
  • 3. Survey Questions We asked 10 questions in 3 topics: • Have you used SharePoint 2013 search? • Do you like it/ Do you think it’s better? • Are you going to customize/develop with it?
  • 4. What makes a good SBA?
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. Search Analysis We tested multiple queries from our test system using the following terms: Technical: fracking, anti-depressent, ciprimil, methane People: Josh, Joshua, Josh*, Nobel, nobl*, Sales, sales contact. HR: wellness, initiative, menu, vacations Images: .jpg, pill, red
  • 13. Results • Ranking was different – title is deprecated by default • Titles are missing metadata – supported somewhat in hoverpane • Some summary data is missing • Result blocks and Result types are available for customization • Scopes are not easily modified • Search is cleaner but gives less information
  • 14. Adoption Analysis • Change not seen as an adoption barrier • Can be seen as positive – ‘this is an improvement’ • Tuning although rare is a possibility • New UI’s are generally well received
  • 16. Q/A & Contact Details Robert Piddocke Senior Technical Lead, Americas & Oceania Author: Pro SharePoint 2010 Search Working with FS4SP rcp@surfray.com robertpiddocke @rpiddocke