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Payroll Outsourcing Industry




                        Supriya Sarkar
Table of Content



       •   Payroll Outsourcing Services Overview

       •   Major Trends in Payroll Outsourcing Industry

       •   Pricing Mechanism in Payroll Outsourcing Industry
Payroll Outsourcing Market


                                                                 Global Payroll Outsourcing Market (2011):
                    Market Overview                                             $ 13 Billion
•         Global Payroll Outsourcing Market was
          estimated to $13 bn in 2011 with a 8.5%                                         8.5%
                                                                   13.5
          increase from 2010                                        13
          – Increased demand for multi-country payroll across
                                                                   12.5
            all regions                                                                            13
                                                                    12
          – With payroll companies can reduce their cost up to                       12
                                                                   11.5
            85%
          – Multi-country platform is managed by a single            11
            vendor to obtain global visibility of cost and                     2010              2011

            aggregated reporting of data                         Global Payroll Outsourcing Market (2011):
          – Payroll outsourcing ensure compliance and                   $ 13 Billion (By Segment)
            manage risk due to continual changes in tax laws
                                                                           Multi-
                                                                          National
                           Major Players                                    10%

                                                                                                         Mid
    ADP                             Paychex                                                             Market
                                                                                                         50%
    Celergo                         Ceridian Employer Services
                                                                    National
                                                                     40%
    ACS                             Hewitt Associates
Payroll Outsourcing Services Overview


Functions                   BPO Services                  Activities and Automation Opportunities
                                                          Automate payroll practices including maintaining your payroll cycles, local tax data,
                            Payroll Administration        period-end processing, and payroll production.

Pre-Payroll Processing
                                                          Enable your ability to track and report employee attendance data and fully integrate
                            Time & Labor Management       into the payroll system, saving you time and money.


                            Payroll Processing Services   Provide automated paperless processing of regularly scheduled payrolls, as well as
                                                          off-cycle, manual check processing when required.
Payroll Processing
                            HR Advisory Services          Leverage best practices in HCM with workshops designed to transform your HCM
                                                          practices from experts who know how to leverage technology.
                            Tax Filing Services           Ensure complete tax compliance and relieve difficulties of maintaining current tax
                                                          tables. TITAN GS will prepare and file federal, state, and local taxes to required
Post Payroll Processing                                   agencies, establish new tax jurisdictions, and distribute W-2s, W-2Cs, & 1099-Rs.
                            Payroll Compliance Services
                                                          Ensure complete compliance with services including new-hire reporting and full-
                                                          service wage garnishment.


                                 Payroll Outsourcing Services Overview
•     Payroll tax returns                                 940s and 941s
•     Payroll reports                                     Reporting and filing W2 and W4
•     Check processing and delivery                       Employee insurance deductions
•     Quarterly and annual tax reports                    Direct deposit payments with "paperless" payroll options
•     Time and attendance system
Table of Content



        •   Payroll Outsourcing Services Overview
        •   Major Trends in Payroll Outsourcing Industry

        •   Pricing Mechanism in Payroll Outsourcing Industry
Key Trends : Payroll Outsourcing Services



     Payroll             Getting accurate payslips on time is a driver to payroll
   Outsourcing           outsourcing
    Services             •      Payroll outsourcing is supported by the local authorities as it was
                                risk reduction. On-time delivery of accurate payslips proved to be
                                a critical contribution to business continuity



                         Outsourcing brings flexibility for international expansion

                         •      Payroll outsourcing flexibility to multinational companies for
                                international expansion without having to deal with the
                                complexity and subtleties of diverse national regulations

                             Payroll is the central component in 94% of HR multi-country
                             BPO deals
                         •      Multi-country payroll outsourcing delivered by a single service
                                supplier has now become a reality and is a key component in
                                almost every multinational HR BPO deal.
Key Trends : Payroll Outsourcing Services



     Payroll
   Outsourcing           Deliver consistent levels of service in different countries
    Services             •      Multi-country payroll      outsourcing    enables     international
                                companies to deliver consistent levels of service across
                                countries, brings significant savings, facilitates compliance with
                                various regulations and geographical expansion


                         The relevancy of outsourcing for mid-sized companies

                         •      Factors such as enterprise culture and organization size also
                                influence the adoption of payroll outsourcing



                             Outsourcing be a way to turn fixed payroll costs into variable
                             costs

                         •      More and more companies consider it a non-core function that
                                could be outsourced more flexibly and easier to adjust
Drivers/Barrier to entry for Payroll Outsourcing Services


   Drivers: Payroll
    Outsourcing        • Save more than 30% through direct and indirect costs
      Services         • Find more time and resources to focus on your core business
                       • Your employees will be paid on time, all of the time, by fully qualified
                         payroll professionals
                       • With full visibility of your payroll costs you can plan, budget and control
                         more effectively
                       • Full disaster recovery site and business continuity plans in place so you
                         have peace of mind that your confidential payroll data is in safe hands

 Challenges: Payroll
    Outsourcing        • It involve spiralling costs and patchy service quality
      Services         • It may become difficult to access important employee data in outsourced
                         payroll information systems
                       • if payroll mistakes occur, the ability to quickly rectify the situation may be
                         compromised
Table of Content



        •   Payroll Outsourcing Services Overview

        •   Major Trends in Payroll Outsourcing Industry

        •   Pricing Mechanism in Payroll Outsourcing Industry
Pricing Mechanism in Payroll Outsourcing Industry


  Payroll
Outsourcing            Cost-based pricing
  Model
                      •      This is the most common method used in accounting firms today, but
                             is rarely used in other industries




                      Market-based pricing

                      •      Many find this is the most common and most realistic method of
                             pricing for small- and medium-sized businesses.



                          Value-based pricing

                      •      This strategy is based on the premise that pricing is an art, not a
                             science. Value is in the eye of the beholder—the client

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Payroll outsourcing services

  • 2. Table of Content • Payroll Outsourcing Services Overview • Major Trends in Payroll Outsourcing Industry • Pricing Mechanism in Payroll Outsourcing Industry
  • 3. Payroll Outsourcing Market Global Payroll Outsourcing Market (2011): Market Overview $ 13 Billion • Global Payroll Outsourcing Market was estimated to $13 bn in 2011 with a 8.5% 8.5% 13.5 increase from 2010 13 – Increased demand for multi-country payroll across 12.5 all regions 13 12 – With payroll companies can reduce their cost up to 12 11.5 85% – Multi-country platform is managed by a single 11 vendor to obtain global visibility of cost and 2010 2011 aggregated reporting of data Global Payroll Outsourcing Market (2011): – Payroll outsourcing ensure compliance and $ 13 Billion (By Segment) manage risk due to continual changes in tax laws Multi- National Major Players 10% Mid ADP Paychex Market 50% Celergo Ceridian Employer Services National 40% ACS Hewitt Associates
  • 4. Payroll Outsourcing Services Overview Functions BPO Services Activities and Automation Opportunities Automate payroll practices including maintaining your payroll cycles, local tax data, Payroll Administration period-end processing, and payroll production. Pre-Payroll Processing Enable your ability to track and report employee attendance data and fully integrate Time & Labor Management into the payroll system, saving you time and money. Payroll Processing Services Provide automated paperless processing of regularly scheduled payrolls, as well as off-cycle, manual check processing when required. Payroll Processing HR Advisory Services Leverage best practices in HCM with workshops designed to transform your HCM practices from experts who know how to leverage technology. Tax Filing Services Ensure complete tax compliance and relieve difficulties of maintaining current tax tables. TITAN GS will prepare and file federal, state, and local taxes to required Post Payroll Processing agencies, establish new tax jurisdictions, and distribute W-2s, W-2Cs, & 1099-Rs. Payroll Compliance Services Ensure complete compliance with services including new-hire reporting and full- service wage garnishment. Payroll Outsourcing Services Overview • Payroll tax returns 940s and 941s • Payroll reports Reporting and filing W2 and W4 • Check processing and delivery Employee insurance deductions • Quarterly and annual tax reports Direct deposit payments with "paperless" payroll options • Time and attendance system
  • 5. Table of Content • Payroll Outsourcing Services Overview • Major Trends in Payroll Outsourcing Industry • Pricing Mechanism in Payroll Outsourcing Industry
  • 6. Key Trends : Payroll Outsourcing Services Payroll Getting accurate payslips on time is a driver to payroll Outsourcing outsourcing Services • Payroll outsourcing is supported by the local authorities as it was risk reduction. On-time delivery of accurate payslips proved to be a critical contribution to business continuity Outsourcing brings flexibility for international expansion • Payroll outsourcing flexibility to multinational companies for international expansion without having to deal with the complexity and subtleties of diverse national regulations Payroll is the central component in 94% of HR multi-country BPO deals • Multi-country payroll outsourcing delivered by a single service supplier has now become a reality and is a key component in almost every multinational HR BPO deal.
  • 7. Key Trends : Payroll Outsourcing Services Payroll Outsourcing Deliver consistent levels of service in different countries Services • Multi-country payroll outsourcing enables international companies to deliver consistent levels of service across countries, brings significant savings, facilitates compliance with various regulations and geographical expansion The relevancy of outsourcing for mid-sized companies • Factors such as enterprise culture and organization size also influence the adoption of payroll outsourcing Outsourcing be a way to turn fixed payroll costs into variable costs • More and more companies consider it a non-core function that could be outsourced more flexibly and easier to adjust
  • 8. Drivers/Barrier to entry for Payroll Outsourcing Services Drivers: Payroll Outsourcing • Save more than 30% through direct and indirect costs Services • Find more time and resources to focus on your core business • Your employees will be paid on time, all of the time, by fully qualified payroll professionals • With full visibility of your payroll costs you can plan, budget and control more effectively • Full disaster recovery site and business continuity plans in place so you have peace of mind that your confidential payroll data is in safe hands Challenges: Payroll Outsourcing • It involve spiralling costs and patchy service quality Services • It may become difficult to access important employee data in outsourced payroll information systems • if payroll mistakes occur, the ability to quickly rectify the situation may be compromised
  • 9. Table of Content • Payroll Outsourcing Services Overview • Major Trends in Payroll Outsourcing Industry • Pricing Mechanism in Payroll Outsourcing Industry
  • 10. Pricing Mechanism in Payroll Outsourcing Industry Payroll Outsourcing Cost-based pricing Model • This is the most common method used in accounting firms today, but is rarely used in other industries Market-based pricing • Many find this is the most common and most realistic method of pricing for small- and medium-sized businesses. Value-based pricing • This strategy is based on the premise that pricing is an art, not a science. Value is in the eye of the beholder—the client