The presentation brings out the behavious which inhibit adoption of Lean Culture and provides some recommendations on overcoming them.

1. BEHAVIOURAL
CHALLENGES IN ADOPTING
LEAN CULTURE
Sunil Mundra
Principal Consultant

2. • What Is Lean Culture
• Behavioural Challenges
• Recommendations
• Q&A
OUTLINE

3. WHAT IS LEAN CULTURE

4. 4
LEAN CULTURE DIMENSIONS

5. 5
BEHAVIOURAL CHALLENGES

6. Treating People As
‘Resources’
BEHAVIOURAL CHALLENGES

7. BEHAVIOURAL CHALLENGES
Secretive About
‘Big Picture’ View

8. Intolerance To Failure
BEHAVIOURAL CHALLENGES

9. Additional Processes
for Exceptions
BEHAVIOURAL CHALLENGES

10. Primary Instinct of
Blaming People
BEHAVIOURAL CHALLENGES

11. Discomfort with
Slack
BEHAVIOURAL CHALLENGES

12. Taking Customers
For Granted
BEHAVIOURAL CHALLENGES

13. 1
Focus on
Local Optimization
BEHAVIOURAL CHALLENGES

14. Importance to
Output over Value
BEHAVIOURAL CHALLENGES

15. Overvaluing
Extrinsic Motivators
BEHAVIOURAL CHALLENGES

16. RECOMMENDATIONS

17. 1
LEAN CULTURE DIMENSIONS

18. RECOMMENDATIONS
Cultural Enablers
• Lead the Culture Change
• Hire the ‘Right’ People
• Focus on Intrinsic Motivators
• Implement People Friendly Policies

19. RECOMMENDATIONS
Continuous Improvement
• Make Quality ‘Non Negotiable’
• Encourage Challenging Status Quo
• Encourage Culture of Learning from
Failures
• Create Communities of Practice

20. RECOMMENDATIONS
Enterprise Alignment
• Build Consensus on Challenges and
Success Criteria
• Celebrate and Evangelize Success
Stories
• Track the Right Metrics
• Practice Systems Thinking

21. RECOMMENDATIONS
Results
• Continuously Collaborate with
Customers on:
• Prioritization of Value
• Adaptive Planning
• Shorten Feedback Loops
• Focus on minimizing ‘Waiting’ Times
in the process

22. THANK YOU
sunilrm@thoughtworks.com
www.linkedin.com/in/sunilmundra
suniltalksagile.wordpress.com
@sunil_mundra

23. QUESTIONS?
sunilrm@thoughtworks.com
www.linkedin.com/in/sunilmundra
suniltalksagile.wordpress.com
@sunil_mundra