1. Social Responsibility &
Environmental
Concerns Relating to
Hotel Industry
DESINGED BY
Sunil Kumar
Research Scholar/ Food Production Faculty
Institute of Hotel and Tourism Management,
MAHARSHI DAYANAND UNIVERSITY, ROHTAK
Haryana- 124001 INDIA Ph. No. 09996000499
email: skihm86@yahoo.com , balhara86@gmail.com
linkedin:- in.linkedin.com/in/ihmsunilkumar
facebook: www.facebook.com/ihmsunilkumar
webpage: chefsunilkumar.tripod.com

2. Environment

3. • “Environment” is a
term that is comprised
of all living and non-
living things that
occur naturally on
Earth.

4. ENVIRONMENTAL
PROBLEMS

5. • Acid Rain
• Air Pollution
• Global Warming
• Hazardous Waste
• Ozone Depletion
• Smog
• Water Pollution
• Overpopulation
• Deforestation

6. ENVIRONMENT
&
HOSPITALITY INDUSTRY

7. • Reduction of pollution, with future goal of zero
pollution.
• Re-cycling of materials.
• Reducing consumption of non-renewable fuels.
• Energy Conservation.
• Water Conservation.
• Waste Management.
• Training staff about the eco-friendly practices etc.
FEW CHALLENGES…

8. Type of Waste from a
Hotel
• Recyclable Bio-Degradable – 45 to 70%
• Recyclable Non Bio-degradable – 30 to 40%
• Hazardous Waste – 10 to 15%
• Construction Waste – Seasonal

9. Sources of Waste
• Operations of all departments in the Hotel, such as -
– Front office
– Administrative department
– F&B Dept Beverage
– Kitchens
– Engineering
– Housekeeping
– Laundry
• Waste generated by guests and guest activities.
• Waste from the landscape, building and interiors.

11. • The ECOTEL® Collection is an exclusive
group of international inns, hotels, and resorts
that define the concept of environmental
responsibility in the hospitality industry.
• Also called as “Green Hotels”.
• Are eco-sensitive and feature innovative
programs for conserving natural resources.

12. • The collection began in 1994 with the
New York Vista Hotel, which re-opened as the
world's first ECOTEL® Certified hotel after
having been closed since the 1991 bombing of
the World Trade Center.

13. The ECOTEL® inspection is based on five
separate criteria or five “Globes” –
Environmental Commitment
Solid Waste Management
Energy Efficiency
Water Conservation
Employee Education & Community
Involvement

14. Environmental
Commitment
• Every hotel should have an “Environmental
Policy”.
• Additionally, the hotel must have an
“Environmental Representative”.

15. Solid Waste Management
• Separating bio-degradable and non-biodegradable
waste.
• Disposing off left over food.
• Proper usage of left over amenities.
• Reuse of discarded linen and uniforms.
• 5 R Theory Rethink
Replace
Reuse R
educe
Recycle

16. Energy Efficiency
• Design and construction.
• Use of CFL wherever possible.
• Single point room lights or key card switches.
• Sensors for A/Cs and lights.
• Renewable energy sources.

17. Water Conservation
• Evaluate the water conservation level in each
department.
• Water meters installation.
• Rain water harvesting.
• Black and grey water treatment plants.
• Linen change program.
• Towel re-use program.

18. Employee Education & Community
Involvement
• Employees must be
trained to adopt the eco-
friendly practices and
initiatives of the hotel.
• Other than employees,
certain hotels also
involve guests in their
environmental activities.

19. Ecotel Certified
Hotels

20. In India…
• The Orchid, Mumbai –
First in Asia to be Ecotel
certified.
• Uppal’s Orchid, New Delhi
• The Rodas, Mumbai
• Lotus Suites, Mumbai
• The Rain Tree hotel,
Chennai

21. Others to be certified in
India…
• Hotel Gautam, Mahabaleshwar
• Hotel Lagoona, Lonavala
• Manor Floatel, Kolkata

22. Certified Hotels Other than
India
United States of America
• The Benjamin
• Hyatt Regency
• The Park Ridge
• Turn berry Isle Resort and Club
Mexico
• Costa de Cocos
• Villas Maya

23. Japan
• Eco Lodge Shimanto
• Hilton Tokyo Bay

24. Why Ecotel
?

25. • Travelers and the media rely on the
endorsement of a hotel's environmental
performance.
• Powerful marketing advantage and motivator of
sales.
• Higher staff morale.
• Sense of belongingness and pride which
translates into minimum staff turnover.
• Better control of operating expenses.

26. Other than Ecotel…

27. RUSTIC EXPERIENCE
• Some resorts, located in the wilderness, offer
accommodation without electricity where the
individual lodges are lit only with the help of
kerosene lamps, thus saving electricity and
moreover giving a rustic experience.

28. ALTERNATIVE ENERGY
• The 260 room Evason, Phuket is to become the
first resort in Asia to implement the bio-mass
system as an alternative energy source.

29. IN SYNC WITH NATURE
• Hidden valley Cabins, Australia, has received the
Advanced Eco-tourism certification for
leadership in environmental sustainability & for
becoming the first solar powered and carbon
neutral resort in Australia.

30. Environmental Policy 05 Marks
Energy Management & Conservation 25 Marks
Water Management treatment and
conservation
20 Marks
Solid waste management 15 Marks
Green Purchasing and hazardous
waste management
15 Marks
Air Pollution and IAQ 05 Marks
Noise Pollution 05 Marks
Training 05 Marks
Guest Communications and
Community participation
05 Marks
Environmental Performance

31. Strategy for Hospitality
Industry
• Rather than acting on “End of the Pipe”, Hotels
need to work more “Upstream”.
• Hotels need to be in synergy with the Local
Regulatory Bodies.
• More and more intensive training needs to be
imparted into employees and motivate them.
• Other than the employees and the guests, hotels
may also involve the locals to spread the social
message of environment conservation.

32. Picture
Gallery

33. Wilderness Lodges

34. Evason Phuket

35. Hidden Valley Cabins,
Australia
Certification

37. Vermiculture

40. Infra Red Tap

42. DESINGED BY
Sunil Kumar
Research Scholar/ Food Production Faculty
Institute of Hotel and Tourism Management,
MAHARSHI DAYANAND UNIVERSITY, ROHTAK
Haryana- 124001 INDIA Ph. No. 09996000499
email: skihm86@yahoo.com , balhara86@gmail.com
linkedin:- in.linkedin.com/in/ihmsunilkumar
facebook: www.facebook.com/ihmsunilkumar
webpage: chefsunilkumar.tripod.com