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AVAILABILITY SERVICES                                                                    Recover faster,
 MAnAGEd TESTInG PRoGRAMME                                                                reduce disruption



Business Continuity Management                SunGard’s Managed
(BCM) continues to grow in importance         Testing Programme
for many organisations. Testing is            SunGard Availability Services Managed Testing
an important, but often neglected             Programme helps organisations to improve
part of BCM. From our experience              their business resilience by improving the way
                                              they test their BCM arrangements.
an organisation that tests its plans
will recover faster, with less disruption     Few organisations have the resources and skills
than one that does not.                       to constantly maintain and apply good practice
                                              to their BCM test process. This can mean that
                                              an organisation’s testing arrangements may not
Benefits at a glance                          meet the needs of the business, or of Standards
  Make better use of your BCM budgets         like BS 25999, the British Standard for BCM.
  and resources
                                              To address this issue, SunGard can provide you
  Review and test your plans e.g. recovery    with a bespoke programme to enhance your
  point objectives (RPOs) and recovery        existing skills so that you use good practice to
  time objectives (RTOs) against real world   test effectively.
  scenarios, giving you greater confidence
  your plans will work on the day             We focus on:
  Develop greater awareness of BCM               Defining and agreeing the scope
  in your organisation                           of the Programme, and creating a
  Embed BCM in the culture of                    project schedule
  your organisation
                                                 Reviewing your current documentation,
  Reduces the cost, impact and duration          and identifying where there are gaps
  of a business interruption
                                                 Enhancing, updating and creating
  Have confidence that your BCM                  documentation to meet your needs
  arrangements will work on the day
                                                 Defining your test objectives
  Make better use of your BC budgets
                                                 Managing the test on your behalf
  and resources.
                                                 Producing your test reports and sign-off.

                                              We can also co-ordinate your resources and
                                              analysts, so that SunGard’s and yours are
                                              seamlessly integrated to ensure your testing
                                              programme supports your BCM arrangements.
MAnAGEd TESTInG
                                                                                 PRoGRAMME
                                                                                 Recover faster, reduce disruption




                    How does this help?
                    Effective BCM means having proper testing
                    in place – otherwise you can never be sure
                    it will work ‘on the day’. Testing highlights
                    flaws – that’s why it needs to be done.

                    SunGard’s Managed Testing
                    Programme allows you to:
                        Run and manage your tests and
                        invocations with minimal remote
                        client support – reduce your travel,
                        accommodation and overtime costs
                        Utilise SunGard’s experienced personnel
                        to perform a technical recovery*
                        Ensure good practice is always
                        adopted – supports BS 25999 initiatives
                        Have access to the right staff at the
                        right time
                        Minimise the disruption to your own
                        staff before, during and after the test.

                    The Programme will highlight any shortcomings
                    in your BCM arrangements, so that any issues
                    related to having insufficient resources in place
                    – Workplace Recovery, data Centre Recovery,
                    Managed Services – can be resolved quickly.

                    *A valid SunGard recovery contract needs to be in place.




                      United Kingdom & European Head office, 12-13 Bracknell Beeches, old Bracknell Lane West,
                      Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk

© 2010 SunGard Availability Services
SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the
US and other countries. All other trade names are trademarks or registered trademarks of their respective holders.
                                                                                                                               V1:09/10

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SunGard Managed Testing Programme

  • 1. AVAILABILITY SERVICES Recover faster, MAnAGEd TESTInG PRoGRAMME reduce disruption Business Continuity Management SunGard’s Managed (BCM) continues to grow in importance Testing Programme for many organisations. Testing is SunGard Availability Services Managed Testing an important, but often neglected Programme helps organisations to improve part of BCM. From our experience their business resilience by improving the way they test their BCM arrangements. an organisation that tests its plans will recover faster, with less disruption Few organisations have the resources and skills than one that does not. to constantly maintain and apply good practice to their BCM test process. This can mean that an organisation’s testing arrangements may not Benefits at a glance meet the needs of the business, or of Standards Make better use of your BCM budgets like BS 25999, the British Standard for BCM. and resources To address this issue, SunGard can provide you Review and test your plans e.g. recovery with a bespoke programme to enhance your point objectives (RPOs) and recovery existing skills so that you use good practice to time objectives (RTOs) against real world test effectively. scenarios, giving you greater confidence your plans will work on the day We focus on: Develop greater awareness of BCM Defining and agreeing the scope in your organisation of the Programme, and creating a Embed BCM in the culture of project schedule your organisation Reviewing your current documentation, Reduces the cost, impact and duration and identifying where there are gaps of a business interruption Enhancing, updating and creating Have confidence that your BCM documentation to meet your needs arrangements will work on the day Defining your test objectives Make better use of your BC budgets Managing the test on your behalf and resources. Producing your test reports and sign-off. We can also co-ordinate your resources and analysts, so that SunGard’s and yours are seamlessly integrated to ensure your testing programme supports your BCM arrangements.
  • 2. MAnAGEd TESTInG PRoGRAMME Recover faster, reduce disruption How does this help? Effective BCM means having proper testing in place – otherwise you can never be sure it will work ‘on the day’. Testing highlights flaws – that’s why it needs to be done. SunGard’s Managed Testing Programme allows you to: Run and manage your tests and invocations with minimal remote client support – reduce your travel, accommodation and overtime costs Utilise SunGard’s experienced personnel to perform a technical recovery* Ensure good practice is always adopted – supports BS 25999 initiatives Have access to the right staff at the right time Minimise the disruption to your own staff before, during and after the test. The Programme will highlight any shortcomings in your BCM arrangements, so that any issues related to having insufficient resources in place – Workplace Recovery, data Centre Recovery, Managed Services – can be resolved quickly. *A valid SunGard recovery contract needs to be in place. United Kingdom & European Head office, 12-13 Bracknell Beeches, old Bracknell Lane West, Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk © 2010 SunGard Availability Services SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the US and other countries. All other trade names are trademarks or registered trademarks of their respective holders. V1:09/10