Some of the same
characteristics that describe
successful entrepreneurs also
describe good sales people:
energetic, friendly,
motivated, persistent,
knowledgeable of product,
good communicators, and
problem solvers. Some of the
most essential qualities of
successful sales people
include:
• Expect positive results
• Believe in the business, product and one’s
self
• Quick thinking
• Effective manager of self and time
• Respectable appearance
• Able to handle rejection
• Problem-solver
• Courageous (ask for the sale)
• Determined
• Good listener
• Self-starter
Personal and caring attitudes are
effective tools in increasing the chance for successful selling.
3. “Great salespeople are relationship
builders who provide value and help
their customer’s win.”
“Approach each customer with the idea
of helping him solve a problem or
achieve a goal, not of selling a product
or service.”
“It’s not about selling. It’s about
creating value for your audience.”
“Don’t find customers for your
products, find products for your
customers.”
4. CONTENTS
Preface…..
1. Who are successful
salespeople?
2. Build relationships.
3. Steps in closing a sale.
4. 10 commandments of
creating a sale.
5. Selling secrets.
6. Successful sales habits.
7. 7 sales sins.
8. Why do salespeople fail?
6. Preface….
I respect you for picking up this book. You
have decided to live your life by choice
rather than by chance. And for doing so, I
appreciate you.
Let me tell you how I got this idea
of writing this book. I will tell you honestly
that I am not any online guru or an expert
coach, I am a simple human being who
loves reading and writing books. Recently I
am going through a 100 day challenge of
reading 1 book per day. These are the self
help and non-fiction books. So, as I reading
those books I am writing summaries and
7. main points from those books and this is an
awesome knowledge and very helpful. Then
an idea come to mind that this knowledge
could help other millions of people who
don’t have much time to read 100 books, so
I decided to write a short and accurate book
of some top knowledge which I learnt after
reading 100 books. It excites me so much
that I am thinking about it again and again. I
finally decide to write a short and accurate
book on various life topics to help needed
peoples who wants to become successful
and live a happy life. In this I have put my
heart and soul to give you the best content
which will change your life when you
implement it in your life. I hope all of you
will enjoy it. Let’s dive in without wasting
8. your precious time. In this book we will
discuss about how to become a great
salesman.
9. 1.
WHO ARE SUCCESSFUL SALESPEOPLE?
Some of the same
characteristics that describe
successful entrepreneurs also
describe good sales people:
energetic, friendly,
motivated, persistent,
knowledgeable of product,
good communicators, and
problem solvers. Some of the
most essential qualities of
successful sales people
include:
• Expect positive results
• Believe in the business, product and one’s
self
10. • Quick thinking
• Effective manager of self and time
• Respectable appearance
• Able to handle rejection
• Problem-solver
• Courageous (ask for the sale)
• Determined
• Good listener
• Self-starter
Personal and caring attitudes are
effective tools in increasing the chance
for successful selling.
Employment, state that having a
serious business attitude is essential
for being taken seriously as a home-
based business. A marginal business
attitude hampers the owner’s ability to
11. sell himself or herself as a really viable
business. They cite five signals
that indicate an owner may have a
marginal business attitude:
• Working only when the owner wants to, if
at all.
• Claiming lack of money as reason
for not doing what needs to be done
to make the business successful.
• De-valuing the products and services sold
by charging too little.
• Disliking the challenge of sole ownership.
• Trying to be everything to everyone.
Take yourself and your business
seriously. Remember that even the
best product cannot make up for a
poor business attitude.
12. 2.
BUILD RELATIONSHIPS
Relationships with customers play a
critical role in successful salesmanship.
Ruth and Wysoki suggest the
relationship between customer and
owner should be the focus of
business rather than the sales. To build
customer relations and the potential
for sales, ask questions, observe
customers, and respond to their wants
and needs. The skilled salesperson
listens to the meaning of what people
are saying and is alert to cues that
signal the chance to close a sale. Take a
keen interest in your customer to build
trust.
13. A relaxed communication style in
sales can create a welcoming
image in the mind of a
prospective buyer. This style
establishes credibility, conveys
competence and instills a sense
of trustworthiness. Though
communication style cannot
predict sales success, it can
contribute to a positive
relationship with the customer
and greater potential for sales.
Good business communication
brings in customers by
communicating a favorable and
accurate image of your business.
The home-based business owner
must be prepared to do more
than produce a product or
service. They must believe in
14. their product or service and be
willing to convince potential
customers to do the same.
According to Ken Blanchard, co-
author of Raving Fans, it is
necessary to go a step
beyond your competitors by
“taking care of your customers
to the point they become raving
fans and want to brag about
you.” Salesmanship is more
than closing the final sale; it is
everything you do on behalf of
the business, including
opportunities to network with
potential clients, competitors,
vendors, and resources for your
business.
16. 3.
STEPS IN CLOSING A SALE
Salesmanship implies you make sales
and earn profit. A poorly handled
transaction can destroy sales.
Customers remember negative
transactions and uneasy sales people.
Though you may be uncomfortable
selling, you can sell regardless of your
personality. Skills of selling can be
learned.
There are seven steps to the
selling process: prospecting,
preparing,
approaching, presentation,
dealing with objections, closing
the sale, and follow-up.
17. 1. Prospecting is the step of
developing lists of customers. These
are generated from contacts, direct
efforts of advertising, or through
networking to meet potential
customers.
2. Preparation is the attempt to gain
as much information about potential
customers as possible.
3. The sales approach is the initial
opportunity to make a positive
impression. Relationships often begin
with this stage.
4. Sales presentation is
intended to hold the
attention of the customer. It
should be a persuasive
presentation on the benefits
18. of the product or service.
Every attempt should
be made to maintain focus on
the customer, involving the
customer and conveying
enthusiasm for the business
and the product. A good sales
presentation will enable a
customer to identify with
your product.
5. Dealing with objections or rejection is
often difficult for the novice salesperson.
Be prepared to analyze customer
objections. Objections tend to fall into five
categories: no need, no hurry to buy, no
trust, no money to buy, and no desire to
buy. Anticipate your reaction to those
objections; role-play how to respond to
customers. Maintaining composure and
19. anticipating objections without raising them
is desirable. Other techniques for
overcoming objections include asking the
customer questions, giving the customer
confidence that his interest is well directed,
or directing the customer to other features
or benefits that may be more appealing.
Experts in sales training indicate it takes
three questions to get customers to get to
the real (and usually emotional) reason for
considering a purchase.
No need may mean you have
not offered the potential
customer a reason to buy
from you. It’s up to you to
create that need. If the
customer indicates he is in no
hurry to buy the product, then
it is up to you to provide an
20. incentive to make the
purchase. It may be a matter of
providing an extra service that
makes the product more
valuable.
Customers who state they just
don’t have any money right now
may actually not be willing to
spend as much money as you
are asking. Consider different
payment methods or ways to
add value to your product.
When you are selling a product
or service through the mail, the
Web, or other remote method,
the customer needs to know
that you and your product are
to be trusted. You may need to
provide some evidence, such as
21. references from other pleased
customers, your resume, or
samples of your product or
service.
The final objection, no
desire, is difficult to
overcome. You may have
to listen more carefully
to learn of other
objections, offer other
alternatives, or ask more
questions. If that
customer truly has no
desire to purchase, then
ask for referrals to other
potential customers.
6. Closing the sale can occur any time
during the objection phase. Make positive
suggestions; assume the sale is complete.
22. Offer an incentive to make the purchase.
Summarize benefits that appeal to the
customer, remembering the emotional
motivation. Stress your desire for the
customer to be satisfied. Finally, do not
overlook asking the customer for an order.
Many sales have been lost by
the inexperienced owner
because he talks too much.
There comes a time in selling
that you just have to quit
talking. Recognition of that time
arrives when the customer
himself indicates he is ready to
close the deal, either verbally or
non verbally. Some of these
situations present themselves
in clear messages: the person
takes out a credit card or
23. checkbook, or actually states,
“I’ll take it.” If the cues are less
clear, ask for the sale. Sum up
the benefits and features of
your product or service. The
salesperson must be an astute
listener and analyst and be
prepared to offer alternative
solutions to negative selling
situations.
The most overlooked part of
salesmanship is that the
salesperson forgets the “ask.”
It does not matter how well
you learn the client or how
well you can overcome the
objections. If you do not ask
24. for the sale, it probably will
not happen.
Just remember that salesmanship is
more than just making one sale. The
home and micro business, like any
business, depends on regular sales,
typically to ongoing customers, to
stay in business. Therefore, it is
important to spend time getting to
know the customer, his or her needs,
and how you can be an important
element in the business.
Good salesmanship requires
knowledge of one’s self, knowledge of
the product and service being sold,
and knowledge of customers.
Salesmanship demands attention to
relationships, planning to maximize
26. 4.
10 COMMANDMENTS OF CREATING
SALES
TEN COMMANDMENTS OF
CREATING SALES
1. A customer ... Is the most important
person in any business
2. A customer... Does not
depend on the business; the
business depends on the
customer
3. A customer... Is not an
interruption to work; he is the
purpose of it.
27. 4. A customer... Is part of the business, not
an outsider.
5. A customer... Does the business
a favor when he calls. The
business is not doing him a favor
by being there.
6. A customer... Is a real person
with feelings very much like my
own.
7. A customer... Does not want to
argue or match wits with me.
28. 8. A customer... Is a person who
brings his wants—it is the job of
the business to fill them
9. A customer... Deserves the
best and most courteous service
the business can give.
10. A customer... Is the one who
makes it possible for the business
to exist.
29. 5.
SELLING SECRETS
SELLING SECRETS -
• Be completely familiar with the
product/service.
• Have a strong desire to sell.
• Be neat and well groomed.
• Be familiar with customers’ needs and
wants.
• Show enthusiasm, energy, imagination,
and initiative.
• Listen to customers; show interest.
• Practice role playing to anticipate
situations.
30. • Ask your customer questions, and listen
to the answers.
31. 6.
SUCCESSFUL SALES HABITS
Behavioural specialists tell us it takes 21 days of
consistently using a new behaviour for it
to become a habit. Here are some sales
habits you could try that could increase
your closing rate significantly.
Sell only to those who want to buy
Become a quick discerner of people who
really want to buy from you, and people
who just aren’t interested. Spend more
time on the people who want what you’re
32. selling, and less time trying to convince
people who don’t, that they do.
Know your product inside and out
There should be no question about your
product or service you cannot answer to
your customer’s satisfaction. Knowledge
inspires confidence, and if your buyer has
confidence in you, your sales pitch will be
more effective.
Ask for referrals
Without being pushy, determine never to
let a sales opportunity go by without
asking your prospect or customer if they
know anyone else who might be
interested in what you have to sell.
Follow up and do what you say you’re
going to do
33. Credibility is key for a salesperson. If you
say you will follow up and don’t, if you
promise something and don’t deliver you
can’t recapture that credibility. Not only
will you lose it with this customer, but
with everyone he or she talks to about
you.
Take responsibility for things that go
wrong
Nothing frustrates people more
than someone who denies responsibility
for something that is their fault, or who
casts blame on others for it. Fess up if
you’ve made a mistake, promise to make it
right, and then follow through.
Ask and you shall receive
Ask for the sale. Be aware of the different
social styles of the people you are selling
to and use that knowledge to ask for a
34. sale. Many a salesperson has walked away
from people who were willing to buy, but
were never asked.
Speak well of your competitors
This shows integrity. People who are
willing to trash talk their competitors
might be just as willing to do so about their
customers. They are seen
as untrustworthy. There is always
something kind you can say.
Don’t fake it
Some people will do anything to avoid
losing a sale, including making promises
about things they really can’t do and
then scrambling to try to get it done.
Focus on what you do well, and if you
get questions about something that is
beyond your expertise or specialty,
refer them to someone who can do a
35. good job for them. Doing this guarantees
they will come back to you the next
time they need your service.
Practice these new habits and watch your
sales increase.
36. 7.
7 SALES SINS
We all make mistakes, but some mistakes
are more costly than others. In the area of
sales, in a small business, a mistake can
mean the difference between meeting your
cash flow requirements for that month, or
not. It can mean the difference between
gaining a new, loyal customer who will
bring cash into your business for years to
come, or losing that potential income
source. Here’s a list of seven mistakes to
avoid when making sales.
Selling Without Knowing Your
Customer
Customers want to buy from someone who
is not only knowledgeable about the
37. product they are selling, but also about the
industry in general, and about their needs
specifically. Would you sell the same way to
a young one-income family with four kids
struggling to make ends meet as you would
to a two-income couple with professional
jobs and large disposable incomes? If you
take the time to listen to your customers
and ask appropriate questions, they will tell
you what you need to know. Knowing your
industry is important. Knowing your
product is essential. Knowing
your customer is paramount to making
sales.
Avoiding Dissatisfied Customers
If you avoid the people who aren’t happy
with you, you’re losing the opportunity to
build loyalty in those customers.
38. Look at
dissatisfactio
n as your
opportunity
to go above
and beyond.
Do everythin
g you can do
to make it
right with
those custom
ers and you’ll
encourage
loyalty that
will stay with
you for years.
Ignoring Small Orders
Every customer is an important customer.
It may be tempting not to bother with
39. orders that are small or on which you
won’t make much of a profit, but you
never know what that customer might
purchase in the future. You also don’t
know how many people that person can
refer to you if they are treated well, or
how many people they will steer away
from you if they aren’t.
Using the Same Old Pitch
Coming back to the same customers with
the same old pitch is a big mistake. People
want to know you are innovative, creative,
and on the cutting edge of your industry.
Make sure that you revitalize your sales
presentation often. Use different examples,
different approaches, appeal to different
behavioural styles and offer different
40. incentives. Being creative is one of the keys
to making sales.
Not Taking Advantage of
Sales Training
You may think you’re the best salesperson
on your team (and in fact you may be), but
the best sales people never stop learning
new ways to improve. Take advantage of
every sales training opportunity you can
find. You will never lose if you choose to
keep on learning. Even if you don’t hear
anything new from the instructor, you can
learn from the experiences of others in the
room, or be a resource to others who
aren’t as experienced as you are. Make
lifelong learning part of your sales
strategy.
41. Being a Cheapskate
Everything you do makes an impression on
your customer. Are you willing to take a
client to lunch every few months to let
him know you appreciate his business? Do
you pick up the tab if you’ve met for
coffee with a prospect?
Do you acknowledge others who give
you free advice or referrals by sending a
note or a gift? These may be small things
but they make a big impression.
Going for the Popular Vote Rather than
the Respect Vote
Always show integrity in your dealings with
other people. It may feel good to put your
competition down so you can convince
your prospects of how much better you
42. are, but in the long run it won’t benefit
you. People may like you in the moment,
especially if you have charisma and the
power of persuasion, but once you walk
away they’ll think about the things you said
– both about yourself and about others –
and they won’t trust you. Integrity always
wins in the end. A tip for dealing with
competitors without trashing them is to
study their strengths and weaknesses.
Then, promote your strengths as they
relate to the weaknesses of your
competition. In this way you expose
their weaknesses and demonstrate why
you are better, all without mentioning
them once.
Avoid these seven sales mistakes and
incorporate these principles into your
sales approach, and you’ll not only
43. increase your sales, but also find that your
customers will notice and appreciate your
business integrity.
44. 8.
WHY DO SALESPEOPLE FAIL?
Here are the 10 main reasons why
salespeople fail to achieve the success
they deserve:
1. They have unclear objectives
2. They don’t have a working sales plan
3. They find it hard to prioritise
activities
4. Prospecting is not given a high
enough priority
5. They find it hard to deal with
assertive buyers
6. They don’t structure their sales calls
and find it hard to be in control
7. They don’t ask enough questions
45. 8. They fail to listen effectively
9. They don’t close because they worry
about rejection
10. They avoid negotiation wherever
possible and side with the customer
46. 9.
50 TIPS TO INCREASE YOUR SALES
1. Begin with your attitude. The best
salespeople think positively. Beware of
negative thoughts. Thoughts like, "I could
never do that" and "What if I fail?" can
seriously impact the way you behave
2. When top salespeople catch themselves
thinking a pessimistic thought about their
situation they evaluate the evidence. What
are the facts--not the fears--but the facts?
3. The best salespeople are aware of the
importance of the image they present to
clients. Invest in the way you look. You
47. don’t want to be perceived as just another
rep!
4. Read a serious newspaper at least once
a week. Be aware of current affairs so you
can have a sensible conversation on any
topic. This was one of the best bits of
advice I was given as a young salesperson
5. Use the internet. Find out about your
clients future plans. Keep up with
technology. It’s the way the world is
going
6. Don’t use high pressure selling
techniques on your customers. They
don’t work. Treat your customers as you
would want to be treated
7. Develop a style of selling that is
relaxed and friendly, while still being
professional
48. 8. Never sell anything to a customer that
they don’t need, or can’t afford
9. Set yourself goals. The most successful
salespeople have clear goals and can tell
you what they are
10. Set SMART goals. Specific,
measurable, achievable, realistic and
time bound
11. Read books on selling. Invest in
your own long term development
12. Put together a sales plan
13. Discuss your sales plan with your
manager. Use your manager as a
resource
49. 14. Find out the long term aims and goals
of your company. Where do you
see yourself going in the next 3, 5 10
years? Set yourself a career plan
15. Find a mentor. This is someone who is
already successful, either in your
organisation, or elsewhere. This is
someone you can talk to and who can
give you the benefit of their experience
16. Solve problems in your own
organisation. Most people just sit back
and complain. Come up with solutions.
You never know, they may promote
you!!
17. Get the right balance between work
and the rest of your life. Take care of
your health and fitness
50. 18. Learn new skills that may not directly
contribute to your job. Learn a language,
or attend a night class. The brain is a
muscle that needs to be kept active
19. Network. There are lots of
organisations that business people join to
do well and to meet similar people from
different industries. Do a Google search
for UK business networking sites, or speak
with your local Chamber of Commerce, or
Round Table
20. Think. Set aside some thinking time to
review progress and the direction you are
going in. Most people say they are too
busy, but it is a useful exercise
21. Find someone who is already successful
and mirror what they do
51. 22. Plan to hit your target. Break your
overall target down so that is becomes
more achievable. If you have a target of
£250,000 a year this makes no sense. If,
by breaking it down you estimate you
need to make 10 sales visits a week, this
becomes more achievable
23. Manage your pipeline. We only convert
a percentage of potential customers into
actual customers. Plan prospecting activity
into your schedule. Keep topping up the
pipeline
24. Analyse your customer profile. Who
buys from me? Where are they based?
What is the best way to identify and
contact potential customers?
25. What is happening in your market? Set
yourself short, medium and long term
52. goals that reflect the way the market is
changing
26. Prospecting. Put together your hit list
of prospective customers; targeted at
people most likely to buy your products or
services. Keep the list manageable. If you
are going to contact 50 people a week
every 4 weeks, you need 200 prospects.
Quality is better than quantity
27. Keep targeting them. Most people
don’t buy first time, especially if you
are selling the idea of an appointment to
meet you.
28. Set aside time for prospecting. It
works best if it is, say, every Monday
morning, or whatever day you prefer. The
53. key is making it every week without fail.
This is what the top salespeople do
29. If you are phoning your prospects
write yourself a script and practise it with
colleagues. When preparing a script
always follow a statement with a
question. This keeps you in control. “We
specialise in sales and management
training. Is this something you have
purchased in the past?”
30. Disqualify poor quality prospects. This
keeps your prospect list fresh and full of
the kind of people that you really should
be doing business with
31. Understand that prospecting is a
numbers game. Set yourself targets for
the number of people you contact each
week and stick to it
54. 32. E-mail is a great way of prospecting. It
takes less time and can be very effective.
Send information, or free stuff which will
add value even if they don’t buy. When
they are ready to buy you will be at the
top of their list
33. Keep accurate records of your
prospecting. This is what the top
salespeople do
34. When you write your sales plan begin
by defining your objectives. What do you
want to achieve over a defined period.
Write your objectives down and make sure
they are SMART
35. Remember the Pareto Principle. 80% of
our business comes from 20% of our
customer base. Focus first on existing
business. How to keep it and grow it?
Most lost business happens as a result of
55. neglect. Build into your plan a strategy for
your existing customers
36. Key ratios are another issue. This is
about using historical data to
plan forward. Measure everything. If your
target is to book 5 appointments and you
know that, historically, you have had to
make an average of 6 telephone calls to
get an appointment in the past, you need
to prepare 30 prospects. The ratios don’t
always work every time, but do work
over time
37. Top salespeople measure
everything. If it can’t be measured it
can’t be managed.
38. Lead times. Understand that sales
activity today will generally lead to results
in weeks or even months ahead. Even
56. when you are doing well you need to be
planning for future results. If you want
more information on lead times send
me an e-mail and I will send you a more
detailed analysis
39. Keep reviewing your market. What is
changing? What will the market look like
in 3 years time? What can you are doing
now to stay ahead of the game?
40. What resources are available to you to
help you sell more? This could be anything
from a lap top computer, to an
opportunity to receive some training, or a
sales manager who has lots of experience
that you can tap into. Seek out
opportunities to help you sell more
41. If you are booking appointments by
phone, begin by putting together a good
telephone script.
57. 42. If you are cold calling, why not try a 3
stage process that professional
telemarketing companies use. Phone call-
mailshot-phone call.This approach pre
warns the potential customer they are
about to receive information and checks
out that they are the right contact.
Information is then sent out with a follow
up phone call to book the appointment
43. When you call someone for the first
time think about how you are going to
introduce yourself. I like to give my first
name then my full name. “Hello this is
Sean. Sean McPheat from the Sales
Training Consultancy.How can I help
you?”
44. Speak slower. We say our names
3 times faster than other bits of
58. information. If you sound relaxed it
will relax your customer
45. Sell the appointment. Don’t say that
you are in the area next week and would
like to pop in for half an hour. These
people are busy. What have you got to talk
about? Is it worth 30 minutes of their
valuable time? What’s in it for them?
46. People will naturally try to say no,
unless you have struck lucky and rung at
exactly the right time. Give them time to
explore the issues you want to discuss.
Minimise the risk of agreeing to an
appointment, but sell the benefits to
them. “I feel confident that if you are able
to give me 20 minutes of your time you
will be much better informed about the
changes in legislation that will be taking
place over the next 6 months”
59. 47. Deal with objections in a positive may.
Most people will say no. That’s a fact.
Look for the longer term. Send
information. Agree a call back. Don’t beat
them up in order to gain a short term
advantage. If they want to think, that’s
okay. Just make sure you agree the next
steps once they have done their thinking
48. Practise dealing with the most
common objections with your colleagues.
There are relatively few objections. Two
things to remember Don’t interrupt
and don’t attack your customer’s belief
system.
50. If you are sending out information
don’t leave it too long before following it
up. First class post takes no more than 2 to
3 days. A fax or e-mail arrives very quickly.
Follow up once you feel they have had a
60. chance to read the information. Don’t
leave it 3 weeks!
51. When asking for the appointment, ask
for a specific time and day. This way you
are in control of your diary. Go for an
early appointment. This frees up time in
your diary for later in the day
52. Confirm the appointment by e-mail.
Remind them about the reason for the
appointment and send an agenda for the
meeting if appropriate
53. Once you have confirmed the
appointment begin your planning and
preparation for the meeting. Things you
need to consider are your objectives, your
agenda, the questions you need to ask,
visual aids and finally your attitude.
61. 54. Set objectives for the meeting that is
ambitious, but realistic. Have more than
one objective. “If I don’t make a sale, what
else could I achieve from the meeting?”
55. Prepare your questions in advance.
Areas you need to cover, especially at a
first meeting are: contact (the person I am
meeting with), organisation (their
business), decision making processes (how
they make decisions, who gets involved
and their timescales), current suppliers
(who they buy from at the moment),
competition (who else are they talking
to?), problems (what issues are they
facing at the moment?), needs (what are
they looking for from us?) finance (what
financial issues are appropriate?)
62. BONUSES
20 LIFE CHANGING LESSONS
1. Your thoughts define your
reality.
2. Live your life as a master
piece.
3. You have already
everything to become
successful in true
meanings.
63. 4. Your outside prosperity is
directly proportionate to
your inner prosperity.
5. Relationship is everything.
6. Your awareness about life
is the measure of your
growth.
7. You cannot change people
but you can definitely
change yourself.
8. Don’t think people are
poor due to lack of money
64. but in reality they are poor
in deciding what actually
they want in life.
9. Find some real reasons
why you should be
successful.
10. You can only change
those things about which
you have awareness of.
11. Change Is always good &
provides opportunities for
growth.
65. 12. Start your journey of
success from the situations
and conditions you
currently have.
13. Love Is everything.
14. Don’t blame others for
your life.
15. Your interaction skills
with people is the most
valuable asset you possess
for success.
66. 16. Don’t hesitate; simply ask
about what you don’t
know.
17. Make friends from every
field because that will
increase your interest &
enjoyment in life.
18. Make your own library of
real & positive books.
19. Only go to experts for
important suggestions.
67. 20. Your life is your own
responsibility and it’s you
who matters most in your
success.
68. 10 HABITS OF
EXTRAORDINARY PEOPLE
1. They are clear in what they
want.
2. They are passionate
dreamers.
3. They are perfect
networkers.
4. They have a friend circle of
extraordinary people.
69. 5. They always look for new
ideas and are ready to
learn them.
6. They love people and help
others to grow.
7. They use everything what
they have.
8. They think and talk of
abundance.
9. They are perfect speakers
and presenter of things.
71. THANK YOU NOTE………..
Hello every one, thanks for giving your
precious time to reading this book. I tried to
give my best to share most accurate and
useful knowledge I learnt from reading over
100 plus books. Please leave us a comment
and review as a feedback for us.